Key Responsibilities & Duties
- Control System Development: Plan, code, and deploy reliable control programs for industry-standard control systems (Crestron, Extron, AMX, or Q-SYS).
- UI/UX Design: Design and customize intuitive, clean graphical user interfaces (GUI) for touch panels, iPads, and web control applications based on client requirements.
- System Commissioning: Perform in-house testing and on-site commissioning to troubleshoot, debug, and fine-tune code alongside physical hardware deployments.
- Audio DSP Configuration: Configure, gain-stage, and calibrate advanced audio DSP files (e.g., Biamp, Q-SYS, BSS) to ensure optimal acoustic performance, echo cancellation, and routing.
- Code Management & Quality Control: Maintain a disciplined, version-controlled source code repository (e.g., Git). Perform peer reviews on code written by junior programmers to ensure efficiency and accuracy.
- Network Integration: Collaborate with internal and client IT/network teams to configure IP-addressable AV devices, navigate firewalls, and optimize AV-over-IP streams.
- Documentation: Create and maintain thorough technical documentation, including system configuration files, IP sheets, API endpoint maps, and user "how-to" operation guides.
- Core AV Platforms: Deep, proven proficiency in at least one major ecosystem (e.g., Crestron SIMPL Windows/C#, Q-SYS Designer, Extron Global Configurator Plus/Professional).
- Modern Scripting Languages: Strong familiarity with modern programming languages used in next-gen AV environments, such as JavaScript, Python, C#, or C++.
- Networking Fundamentals: Solid understanding of TCP/IP, UDP, subnets, VLANs, routing, and network security protocols.
- Problem-Solving: Exceptional analytical and diagnostic skills for handling complex system-level hardware and software faults.
Skills Required
- Deep, proven proficiency in at least one major AV control ecosystem, such as Crestron, Q-SYS, or Extron
- Strong familiarity with JavaScript, Python, C#, or C++
- Solid understanding of TCP/IP, UDP, subnets, VLANs, routing, and network security protocols
- Exceptional analytical and diagnostic skills for complex hardware and software faults
- Experience configuring and calibrating audio DSP systems, such as Biamp, Q-SYS, or BSS
- Ability to use version-controlled source code repositories such as Git
Black Box Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Black Box and has not been reviewed or approved by Black Box.
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Healthcare Strength — Healthcare coverage is described as comprehensive, spanning medical and prescription drug coverage plus dental and vision plan options. Life and disability protections are also included, along with EAP and emergency travel assistance.
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Leave & Time Off Breadth — Time-off offerings are described as broad, including paid time off, company holidays, floating holidays, and multiple leave types such as jury duty and bereavement leave. Paid time off and benefits are also characterized as “good” in at least one recent account.
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Retirement Support — Retirement and tax-advantaged savings options include a 401(k), FSAs, and an HSA with company contributions. A company match is also cited in one instance, suggesting some employer support for retirement saving.
Black Box Insights
What We Do
Black Box is a global digital infrastructure integrator delivering network and system integration services and solutions, support services, and technology products to businesses in the United States, Europe, India, Asia Pacific, the Middle East, and Latin America and has around 4,000 professionals globally. Black Box has strong service offerings in network integration, digital connectivity infrastructure, data center build-out, modern workplace, and cybersecurity for businesses across various industries including financial services, technology, healthcare, retail, public services like airports; manufacturing, and other sectors.
