Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
Primary Responsibilities:
- Act as a hands-on engineering practitioner and technical SME within OTU, supporting software engineering learning initiatives
- Design, review, and maintain sample code, labs, demos, and reference implementations used in OTU programs
- Ensure learning materials reflect current, real-world engineering practices, not purely theoretical examples
- Contribute to AI-assisted coding enablement (e.g., Codex, Claude, or similar) by developing:
- Guardrail-aligned usage examples
- Secure and responsible AI development patterns
- Practical, production-ready workflows
- Apply enterprise AI and Responsible AI guidance in clear, actionable developer-facing learning content
- Translate complex technical concepts into clear, practical explanations for engineers at varying experience levels
- Partner with instructional designers to ensure learning content is technically accurate, accessible, and scalable
- Review and contribute to role-based learning pathways, 'what good looks like' examples, and learner readiness guidance
- Design and deliver hands-on training sessions, workshops, and live labs; facilitate interactive learning experiences such as live coding, walkthroughs, and working sessions
- Pilot, validate, and continuously improve labs and exercises based on learner and facilitator feedback
- Collaborate with Tiger Teams, cloud and security SMEs, and platform/tooling owners to align learning content with enterprise standards and day-to-day developer workflows
- Stay current on modern engineering trends and continuously evolve learning content as tools and practices change
- Comply with all applicable Company policies, procedures, and business directives, changes including those relating to work location, team assignments, work schedules, and flexible work arrangements
Required Qualifications:
- Full-time graduate degree or equivalent experience
- 7+ years of professional software engineering experience
- Solid hands-on experience with modern development practices (cloud-native development, APIs, CI/CD pipelines, automated testing)
- Experience working in enterprise-scale environments with governance, security, and compliance requirements
- Experience supporting engineers during live labs or exercises, including debugging and guidance without taking over execution
- Experience using an LMS (e.g., Cornerstone or similar) to support technical learning or enablement
- Experience curating and maintaining technical content such as documentation, labs, learning modules, or reference materials
- Experience with AI-assisted development tools or ML-adjacent workflows, and staying current with evolving capabilities
- Demonstrated experience facilitating technical training, workshops, or hands-on labs
- Exposure to cloud platforms (AWS, Azure, or GCP) and platform-based architectures
- Proven ability to write, review, explain, and teach code clearly to a broad engineering audience
- Proven solid communication and collaboration skills; comfortable working across technical and non-technical partners
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
Skills Required
- Full-time graduate degree or equivalent experience
- 7+ years of professional software engineering experience
- Hands-on experience with cloud-native development, APIs, CI/CD pipelines, and automated testing
- Experience in enterprise-scale environments with governance, security, and compliance requirements
- Experience supporting engineers during live labs or exercises, including debugging and guidance
- Experience using an LMS such as Cornerstone to support technical learning or enablement
- Experience curating and maintaining technical content, documentation, labs, learning modules, or reference materials
- Experience with AI-assisted development tools or ML-adjacent workflows
- Experience facilitating technical training, workshops, or hands-on labs
- Exposure to AWS, Azure, or GCP and platform-based architectures
- Ability to write, review, explain, and teach code clearly to a broad engineering audience
- Strong communication and collaboration skills across technical and non-technical partners
What We Do
Optum, part of the UnitedHealth Group family of businesses, is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. At Optum, we support your well-being with an understanding team, extensive benefits and rewarding opportunities. By joining us, you’ll have the resources to drive system transformation while we help you take care of your future. We recognize the power of connection to drive change, improve efficiency and make a difference in health care. Join a team where your skills and ideas can make an impact and where collaboration is key to creating technology that produces healthier outcomes.
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Optum Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Optum has three workplace models that balance the needs of the business and the responsibilities of each role. These models, core on‑site (5 days/week), hybrid (4 days/week) and telecommute or fully remote, vary by country, role and location.
