Overview
*Candidates must be located in or near Rochester, Buffalo, Syracuse, Albany, or NYC New York areas*
As an AV Programmer you will serve as a valued resource and team member delivering collaborative AV systems to our customers.
Your Impact
The essential functions of this position include:
- Perform as a technical resource on the Professional Services Collaboration systems delivery team
- Strong and accurate communication skills with customers, coworkers, and project stakeholders
- Report job conditions and work completed to Project Manager daily
- Closeout and document completed projects; provide closeout deliverables to project manager
- Maintain and procure materials required for onsite installation
- Meet installation deadlines as directed by Project Manager
- Ability to self-manage workload based on forecasted project schedule
- Able to travel
Qualifications
- 5+ years of Audio / Visual programming experience
- Control Programming (Extron, Crestron, QSC, Cisco)
- Logitech, HP Poly, and Crestron Flex Commissioning
- DSP Programming (QSC, Biamp, Shure)
- Experience with Microsoft Teams, and Zoom
- Switch and IP configuration of A/V devices (ie. Crestron, Extron, Cisco Video Endpoints)
- Racking equipment and internal wiring of racks
- Proficient with cable pulling, audio, video, control, & network terminations.
- Hands-on knowledge and experience in the implementation, and maintenance of some or all of the following technologies:
- Advanced understanding of signal flow, wiring and building structural standards.
- AV signaling standards:
- Video Signal types: HDMI
- Display types & uses
- Audio Signal Types: Balanced/unbalanced line level, microphone, 70v/8ohm speaker
- Connectors: HDMI,BNC, RCA, XLR, ¼” TRS, Phoenix, RJ45
- Digital Signage –hardware & delivery methodology
- Complex troubleshooting of A/V equipment and system failures
- Able to understand and review AV schematic drawings to build from
- Understanding general principles behind audio and video theory, understanding how to utilize test equipment necessary for a fully functional system.
- Knowledge of basic power and electrical concepts
- Construction knowledge (Proper installation of equipment in ceilings and/or walls)
- Proper hand and power tool operations and safety
- Ability to thrive in a challenging, fast-paced environment
- Ability and willingness to teach and mentor others
- Self-starter with a focus on quality work, balanced with achieving results within acceptable timeframes
- Ability to effectively communicate with coworkers, customers/vendors, and management. Present a positive professional image to all levels of the organization
- Ability to effectively work independently and in a team environment managing a range of customers and technical situations
- Ability to lead projects and project team members
- Forward-looking, innovative, enthusiastic, and ambitious team player, high performer.
- Ability to easily interface with external and internal stakeholders using a solutions-oriented approach.
- Strong verbal and written communication, customer-facing skills, and a positive attitude are required
- Excellent customer service skills
- AVIXA CTS required
- AVIXA CTS-I preferred
Position Specifics
The initial base salary range for this position is expected to be between $35.00 and $55.00 hourly. The final base salary offered will be determined by multiple factors, including, but not limited to, job-related knowledge, depth of experience, skills, certifications, and geographic location. In addition to the base salary, our compensation structure may include other components such as commissions and discretionary bonuses.
ePlus offers a full range of medical, financial, and/or other benefits (including 401(k) eligibility, employee stock purchase program and various paid time off benefits, such as vacation, sick time, and personal leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an offer of employment is extended.
If hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.
#LI-MY
#IND1
Who We Are
At ePlus, we believe technology is a people business. Our team is passionate, skilled, and driven to deliver solutions that make a real difference. Join us and be part of a culture that values collaboration, innovation, and extraordinary results.
Corporate Values
- Respectful communication and cooperation: We prioritize respectful communication, fostering an environment where everyone is treated with dignity and respect.
- Teamwork and employee participation: Collaboration and teamwork thrive through diverse perspectives, both within our teams and in our interactions with our customers.
- Work/life balance that supports our employees’ varying needs: We value the well-being of our employees, recognizing that a healthy work-life balance is pivotal to our collective success.
- Embracing communities: We embrace and support the communities that nurture us. Our employees' dedication to fostering positive change is a source of immense pride for us.
Commitment to Diversity, Inclusion and Belonging
- We are an equal opportunity employer that does not discriminate or allow discrimination based on race, color, religion, sex, sexual orientation, gender identity, age, national origin, citizenship, disability, veteran status, or any other classification protected by federal, state, or local law.
- ePlus is dedicated to fostering, cultivating, and preserving a culture that represents diversity, enables inclusion, and makes our employees feel comfortable bringing their full, unique selves to work.
- While performing this role, you will engage in both seated and occasional standing or walking activities. We provide reasonable accommodations, in accordance with relevant laws, to support success in this position.
- By embracing our values, you will contribute to our collective mission of making a positive impact within our organization and the broader community. We understand that this job description serves as a guide and is not an employment contract.
ePlus maintains a California Consumer Privacy Act (CCPA) Privacy Notice on our Trust Center, available here: CCPA Privacy Notice.
Notice to Recruiting Agencies: ePlus only accepts unsolicited resumes when presented directly by a candidate. Unsolicited resumes submitted to ePlus from any other source will be considered ePlus property and will not qualify for any placement or referral fees. ePlus will only pay such fees in connection with a valid written agreement between ePlus and the referring agency, and then only after providing advance written approval to the referring agency to submit resumes in connection with a particular opportunity.
Skills Required
- 5+ years of audio/visual programming experience
- Control programming experience with Extron, Crestron, QSC, or Cisco
- Logitech, HP Poly, and Crestron Flex commissioning experience
- DSP programming experience with QSC, Biamp, or Shure
- Experience with Microsoft Teams and Zoom
- Switch and IP configuration of AV devices
- Experience racking equipment and wiring racks
- Proficiency with cable pulling and audio, video, control, and network terminations
- Understanding of AV signal flow, wiring, and building structural standards
- Knowledge of HDMI, display systems, audio signal types, and AV connectors
- Digital signage hardware and delivery methodology experience
- Complex audiovisual equipment and system troubleshooting experience
- Ability to read and build from AV schematic drawings
- Understanding of audio and video theory and use of system test equipment
- Knowledge of basic power and electrical concepts
- Construction knowledge for installing equipment in ceilings and walls
- Proper hand and power tool operation and safety
- Ability to teach and mentor others
- Ability to lead projects and project team members
- Strong verbal, written, communication, and customer-facing skills
- Ability to work independently and in a team environment
- AVIXA CTS certification
- AVIXA CTS-I certification
ePlus Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about ePlus and has not been reviewed or approved by ePlus.
-
Strong & Reliable Incentives — Commission-based pay in sales roles can materially increase total compensation for high performers.
-
Fair & Transparent Compensation — Public salary snapshots on job boards and salary pages provide clear ranges that help candidates benchmark roles before interviewing.
-
Leave & Time Off Breadth — The benefits menu includes paid holidays, vacation, personal and sick time, a community service day, and parental leave, indicating broad leave categories on paper.
ePlus Insights
What We Do
ePlus is a customer-first, services-led, results-driven and trusted industry leader that helps organizations secure, modernize, optimize, and scale every aspect of their IT infrastructure. For more than 30 years, we have stood side by side with more than 4,300 global customers, helping navigate an increasingly complex and dynamic IT, regulatory and workforce environment. Backed by an unparalleled bench of technical experts, more than 5,000 certifications and accreditations, top industry recognition, and a relentless commitment to innovation on behalf of everyone we serve, ePlus drives truly transformational results. We achieve these outcomes via excellence across security, cloud, and managed services – including data migration, hosting and management, along with data center, collaboration, and networking expertise. It’s equal parts strategy, execution, and results, always with our customers at the core. Each day. Every day. Please be aware that scammers will sometimes post jobs on third-party sites such as LinkedIn that appear at first to be legitimate but, in fact, are seeking cash or personal information. ePlus will never send a check to an applicant or require that an app be downloaded. You can learn more information about this type of scam from the Federal Trade Commission (FTC), at https://www.consumer.ftc.gov/articles/0243-job-scams. https://twitter.com/ePlus https://www.youtube.com/user/eplusinc/ https://www.facebook.com/ePlusinc https://www.instagram.com/eplus_technology/
