Jobs at ePlus

The Inside Sales Representative researches and quotes IT hardware, software, and services opportunities; manages orders, proposals, customer portals, and post-order support; coordinates with engineering on bills of materials; negotiates pricing; develops customer, vendor, and manufacturer relationships; identifies account growth opportunities; maintains CRM records; and provides sales reporting while maximizing customer satisfaction and profit margins.

Leads regional security advisory services, manages security consultants, develops consulting offerings, and supports sales growth. Conducts cybersecurity program assessments against technical controls and industry frameworks, creates remediation strategies and statements of work, leads client engagements, presents recommendations, and advises stakeholders. Responsibilities also include team mentoring, pipeline forecasting, practice development, marketing contributions, technical scoping, solution design, and identifying new security service opportunities.

Supports corporate governance, Board and committee processes, SEC filings, Section 16 compliance, proxy and annual-report production, annual meetings, equity administration, entity management, and audit support. Coordinates confidential, deadline-sensitive workflows with executives, directors, attorneys, auditors, transfer agents, brokers, and internal teams. Maintains governance records, filing controls, calendars, documentation, and platforms while escalating substantive or nonroutine issues to attorneys.

Manage support billing requests, invoicing, invoice distribution, data entry, modifications, and issue resolution across multiple divisions. Use Excel, Word, ServiceNow, Ariba, Coupa, and EDI while meeting recurring deadlines and maintaining accurate procedures. The role requires collaboration with internal and external customers, process improvement, critical thinking, and cross-training within the Billing department.

Leads renewals for an assigned sales territory, managing client relationships, coordinating with field sales, driving renewal strategy adoption, and meeting sales goals. Responsibilities include engaging decision-makers, executing vendor campaigns, maintaining sales funnel and customer data, learning Cisco and other technology support offerings, and following internal sales processes. The role requires strong communication, account management, territory planning, relationship-building, and proficiency with Microsoft Office tools.

Senior Solutions Architect providing presales technical expertise for enterprise networking and security solutions. Advises customers and sales teams, gathers requirements, designs architectures, develops configurations and bills of materials, writes RFP responses, presents recommendations, and supports opportunity planning and customer remediation. Maintains OEM certifications and product knowledge while collaborating with manufacturers, service delivery teams, and customer technical stakeholders.

Manages relationships and service delivery for assigned client accounts, driving customer satisfaction, retention, value realization, and continuous improvement. Leads client meetings, surveys, performance reviews, onboarding, go-live activities, issue escalations, recovery plans, and account information maintenance. Coordinates with partners, project managers, sales teams, and business development to support service quality, change orders, contracting, and upsell opportunities.

Leads renewals for an assigned territory, managing client relationships, coordinating with field sales, executing renewal strategies and campaigns, achieving sales goals, maintaining sales data, and facilitating timely contract completion. Learns and communicates technology support offerings, develops territory plans, and manages internal sales processes and systems.

Designs, deploys, configures, upgrades, and troubleshoots enterprise and data center networks. Supports Cisco, Juniper, InfiniBand, routing and switching, BGP, OSPF, MPLS, VXLAN, spine-leaf architectures, and VMware networking. Performs migrations, infrastructure integration, physical data center deployment activities, cabling, hardware validation, and documentation while collaborating with server, storage, virtualization, and infrastructure teams. Travel to customer and data center locations is required as needed.

Own the enterprise data architecture strategy, target-state models, governance standards, and multi-year roadmaps across Microsoft Fabric, Oracle Fusion ERP, analytics, AI, and enterprise applications. Establish data domains, interoperability standards, data products, metadata, lineage, quality, security, and lifecycle controls. Lead architecture reviews, governance decisions, and cross-functional collaboration while guiding engineering, analytics, security, and business teams toward scalable, trusted, business-aligned data capabilities.

Manages business development and sales growth within an assigned territory. Drives pipeline development, demand generation, sales training, forecasting, account prioritization, and achievement of financial targets. Collaborates with field sales, services leadership, marketing, and engineering teams to sell AI, cloud, data center, and managed-service solutions to senior decision-makers.

Drive Cisco software revenue, subscriptions, renewals, and Enterprise Agreement growth across an assigned territory. Develop pipeline, lead executive-level customer engagements, support software adoption and lifecycle initiatives, enable sales teams, execute demand-generation campaigns, forecast territory performance, and coordinate with Cisco, sales, engineering, services, and partner stakeholders.

Leads AI presales strategy, customer advisory, technical solution architecture, and team development. Translates business needs into AI use cases, prototypes, business cases, roadmaps, and repeatable offerings. Partners with sales, engineering, consultants, and technology vendors to support complex pursuits, executive briefings, demonstrations, proofs of concept, and AI business growth. Promotes responsible AI governance, tracks pipeline performance, develops thought leadership, and remains hands-on in high-impact customer engagements.

Processes customer purchase orders, manages open orders and invoicing, coordinates with customers, suppliers, sales teams, and internal departments, and resolves order or returns issues. The role also assists with quoting, sources products through vendor programs, and identifies add-on sales opportunities such as warranties, service agreements, accessories, and supplies. Strong communication, organization, multitasking, teamwork, IT industry knowledge, and Microsoft Office proficiency are required.

Manages business development and sales growth within an assigned territory. Drives pipeline development, demand generation, sales training, forecasting, account prioritization, and achievement of financial targets. Partners with field sales, services leadership, marketing, and engineering teams to sell AI, cloud, data center, and managed service solutions to senior executives. Develops joint marketing plans, enables sales teams, and shares best practices across markets.

Manage post-sale relationships for a portfolio of managed services clients. Lead onboarding, implementation, education, issue escalation, proactive engagement, adoption, value realization, renewals, and expansion opportunities. Monitor account health, usage, satisfaction, revenue, and costs while maintaining customer records and producing health reports. Translate client feedback into service improvements, resolve complex issues, and coordinate with internal delivery, account, CRM, and project management teams.

Provides Tier 2 and Tier 3 technical support for Cisco collaboration infrastructure, endpoints, and voice gateways. Troubleshoots customer issues, supports system integrations, mentors engineers, and assists with technology testing, implementation, deployment, documentation, automation, and process improvement. The role participates in scheduled after-hours escalation and 24/7/365 on-call support.

Leads complex internal and external projects from planning through production, managing scope, schedules, budgets, risks, resources, documentation, profitability, invoicing, and client expectations. Oversees and develops project staff, coordinates engineering and service teams, facilitates meetings, reviews deliverables, supports proposals, resolves conflicts, and identifies business development opportunities. Builds lasting customer relationships while enforcing project standards and mentoring team members.

The Principal Technologist role involves liaising between sales and customers to develop technology strategies, manage projects, lead teams, and foster client relationships while driving innovative solutions.

Serve as presales technical lead and sales engineer, partnering with sales to qualify opportunities, capture requirements, design solution architectures, produce BOMs/proposals, lead customer presentations, author RFP/RFI responses, and maintain OEM certifications to drive revenue growth.