Automotive Repair Risk Management Consultant (Part-Time)

Responsibilities:

• Conduct audits of automotive repair dealers, smog check stations, and vehicle inspection operations to ensure compliance with applicable laws and regulations (such as the Automotive Repair Act and Smog Check Program).
• Review records such as repair orders, invoices, and inspection reports to assess accuracy and completeness.
• Inspect facilities to ensure they meet regulatory standards.
• Prepare detailed audit reports summarizing findings, identifying non-compliance, and recommending corrective actions.
• Provide onsite education and guidance to managers and Service Advisors regarding compliance requirements.

Qualifications:

• Senior level experience working in an automotive dealership required. Deep knowledge in Bureau of Automative Repair and Automotive Repair compliance.
• Ability to stay current with legal/regulatory and compliance trends, incorporating new information into KPA policies and procedures.
• Ability to identify and analyze complex issues and evaluate their broader implications for the business.
• Ability to interact with clients at all levels, providing timely practical advice and solutions. Strong communication skills both in-person and in writing are required.
• Ability to work independently, exercise good judgment, and take ownership of issues and matters to their successful conclusion.
• Experience working in a fast-paced, dynamic environment.
• Demonstrated integrity and ability to foster a compliance culture.
• Strong ability to multi-task and quickly shift priorities.
• Excellent organizational and time management skills.
• Ability to navigate and learn new platforms and technology quickly and effectively. The ideal candidate will be proficient in Microsoft Word, Outlook, and PowerPoint, and will be proficient and comfortable using handheld and portable devices
Desired qualifications:
• Prior experience with BAR-regulated businesses.
• Bilingual skills are a plus (Spanish, Mandarin, etc.).
• Strong writing and public speaking ability.
• Knowledge of STAR program and vehicle emissions control systems.

Success Criteria:

• Effective communication skills, in-person, in writing, and by phone.
• Professional, collaborative, and persuasive when interacting with clients.
• Successfully work in a fast-paced, self-directed, entrepreneurial environment, combining the independence of working from a home office while professionally representing KPA.
• Interest and aptitude in learning Federal and State-specific regulations imposed on the automotive dealership industry.
• Ability to manage accounts efficiently and document all activities in our CRM platform

Qualifications:

• Senior-level experience working in an automotive dealership required. Deep knowledge in BAR and Service drive compliance. Sales and Service drive experience is a plus.
• Ability to stay current with legal/regulatory and compliance trends, incorporating new information into KPA policies and procedures.
• Ability to identify and analyze complex issues and evaluate their broader implications for the business.
• Ability to interact with clients at all levels, providing timely practical advice and solutions. Strong communication skills both in-person and in writing are required.
• Ability to work independently, exercise good judgment, and take ownership of issues and matters to their successful conclusion.
• Experience working in a fast-paced, dynamic environment.
• Demonstrated integrity and ability to foster a compliance culture.
• Strong ability to multi-task and quickly shift priorities.
• Excellent organizational and time management skills.
• Ability to navigate and learn new platforms and technology quickly and effectively. The ideal candidate will be proficient in Microsoft Word, Outlook, and PowerPoint, and will be proficient and comfortable using handheld and portable devices. 

Expectations:

• In the first 60 days you will:
•       Shadow our teams consultants and learn the process on how to properly conduct a KPA Automotive Repair Compliance Audit.
•       Learn the Vera Suite system thoroughly and learn to use the handheld in the field.
•       Attended multiple in person meetings and webinars on the Automotive Repair product.
•       Inherit a customer service base and quickly establish relationships with Mangers and Management teams across many different dealerships.
•       Complete new hire orientation training to be fully operational as a KPA Automotive Repair Consultant, using KPA technology to perform audits on a handheld device.
•       Pass a test on Automotive Repair compliance before becoming operational.
 
• In the first 6 months you will:
•       Establish and demonstrate exceptional industry and regulatory knowledge through onsite field audits, employee training, and regulatory interaction.
•       Organize client visit schedule to maximize travel efficiency based on local and distant client groupings and service frequency.
•       Assist with and/or prepare various compliance documentation as needed.
 
• By the end of the first year, you will:
•       Help communicate and implement Automotive Repair management compliance systems
•       Support the ongoing growth of the company by performing exceptional customer service, documenting and submitting 20 referrals or sales leads per year to your area Account Executive
•       Be responsible for promoting productive relationships with dealer group management for KPA clients and State Dealer Association Management.
•       Perform your first in person presentation to our complete district on the ever-changing Compliance responsibilities for a dealership and how our product line is crucial.
•       Performs other duties and fulfills other responsibilities, as assigned.

Relationships:

• As a Service Drive Consultant, you are expected to develop and maintain internal and external relationships with:
- District Manager, District Supervisor, staff colleagues, and other members of KPA management team
 - District clients, potential clients, dealer group management and state dealer associations

Travel Expectations:

• 3-4 nights per month overnight travel
• Air travel 6-10 times per year 

Physical Requirements:

• Active driver’s license and insurance as required by law
• Reliable transportation and ability to drive between client visits. Driving time per day varies according to geography and scheduling.
• Ability to lift up to 20 pounds.
• Ability to stand on feet a minimum of 6 hours per day.
• Ability to sufficiently receive audio signals to proceed with caution around heavy machinery, vehicles and other warning noises to ensure safety.
• Ability to perceive sounds at normal speaking levels, with or without correction, and the ability to receive detailed information through oral communication and to make discriminations in sound.
• Ability to see, recognize, and respond to potentially dangerous situations.
• Ability to physically move in manners such as bending, crouching, reaching, and pushing/pulling items up to 20 pounds.
• Ability to stay overnight in a hotel.

Relationships

• As an Automotive Repair Risk Management Consultant, you are expected to develop and maintain internal and external relationships with:
•       The Regional Director, Regional Supervisor, staff colleagues, and other members of KPA management team
•       District clients, potential clients, dealer group management and state dealer associations

Compensation:

• This is an hourly role an audit rate of $34.50 per hour plus an hourly rate for travel of $19.65 per hour