Automation/Prompt Architect

CompanyFederal Reserve Bank of Richmond

When you join the Federal Reserve—the nation's central bank—you’ll play a key role, collaborating with leading tech professionals to strengthen and protect our economic, financial and payments systems. We invest in contemporary and emerging technology each year to support the Federal Reserve and our economy, and we’re building a dynamic and diverse team for our future.
Bring your passion and expertise, and we’ll provide the opportunities that will challenge you and propel your growth—along with a wide range of benefits and perks that support your health, wealth, and life. In addition to competitive compensation, we offer a comprehensive benefits package that includes tuition assistance, generous paid time off, top-notch health care benefits, child and family care leave, professional development opportunities, a 401(k) match, pension, and more. All brought together in a flexible work environment where you can truly find balance.

About the Opportunity

The End User Services solutions management department has an immediate opening for a remote Automation/ Prompt Architect, reporting to Assistant Vice President.

Are you passionate about transforming the digital workplace and enhancing end-user computing experiences through automation? Do you keep yourself up to date with the latest changes in the automation space? Do you have Prompting skills as well?

We are looking for an expert who can play a pivotal role in helping us succeed. This role offers the opportunity to use your technical skills to architect, design, and implement automation solutions that move our Digital Workplace environment forward. We are looking for someone that understands how to integrate various solutions to provide meaningful automation to free up staff for more exciting work. You’ll be able to share your passion through mentoring opportunities and the creation and growth of Prompt libraries. 

What You Will Do:

• Designs and establish architectural standards for automation systems within the Digital Workplace environment.

• Collaborate with engineering teams to ensure seamless integration of systems, aligning emergent design with intentional architecture

• Fosters a culture of innovation, experimentation, and continuous improvement. Able to instill and role model that behavior for product teams.

• Aligns automation processes, strategies, and tools with business goals and strategy. 

• Designs, develops, and establishes standards for crafting and utilizing effective prompts and guided language for generating desired responses from LLMs in use. Providing a framework for clear, concise, ethical prompts.

• Provides direction and consultation on creation of Prompt Libraries and other tools to help others become proficient in yielding successful interactions with LLMs in use. 

• Ensures automation solutions, AI models, and prompt engineering processes incorporate appropriate security measures and adopt zero trust practices to protect the systems and data. 

• Identifies and addresses technical and non-technical challenges for automation solutions. 

• Mentors’ engineers and other staff in the use of automation solutions and champions automation across the entire Digital Workplace environment. 

• Possesses ability to work independently, work within and lead technical teams, follow established methodologies and clear-cut policies. Willingness to make decisions when appropriate using logical, data-driven decision-making processes. 

Qualifications:

• Bachelor’s degree in computer science, engineering, or a related field, or equivalent experience preferred.

• At-least 6 years of experience developing automated solutions and integrations with End User computing tools

• Experience working within agile methodologies, including a solid understanding of Scaled Agile Framework. 

• Familiarity of Natural Language processing, with some experience crafting prompts for LLMs.

• Experience integrating and automation solutions leveraging ServiceNow, Intune, MSGraph, Defender for Endpoint, SCCM, Azure, AWS, VMWare. 

• Strong interpersonal, negotiation, creativity, and communications skills tailored to diverse audiences.

• Excellent problem-solving abilities and attention to detail. 

• Strong understanding of AI/ML algorithms and model development. 

• Proficiency with coding and scripting languages, such as, C#, C++, Python, PowerShell, PHP, Perl 

Discover the Reason Why So Many People Love It Here!

When you join the Richmond Fed, not only will you find a challenging and purposeful career, you’ll also have access to a wide range of benefits and perks that support your health and wealth, including:

• Great medical benefits

• Pension and 401(k) with employer match

• Paid time off

• Tuition reimbursement

• Employee resource networks

• Paid volunteer leave

• Flexible work options

• Onsite amenities that make working here fun!

Other Requirements and Considerations:

• Candidates should review the Bank’s Employee Code of Conduct to ensure compliance with conflict of interest rules and personal investment restrictions.

• If you need assistance or an accommodation due to a disability, please notify [email protected].

• Employees who work at and/or visit another Federal Reserve entity or outside business as part of their job duties are required to comply with any onsite safety and health protocols of those organizations (including, but not limited to, requirements to vaccinate or test, mask, social distance, etc.).

• Sponsorship is not available for this role. The selected candidate will be subject to a government security investigation and must meet eligibility requirements for access to classified information. Eligibility for this specific position requires U.S. Citizenship or three or more years of Permanent Resident (Green Card) status.

• The hiring range is $111,800 – $153,700 annually.

• For candidates outside Richmond, VA, listed hiring and salary ranges may be adjusted based on your geographic location.

• Salary offered will be based on the job responsibilities and the individual’s knowledge, skills, and experience as defined in the job qualifications.

• Always verify and apply to jobs on Federal Reserve System Careers or through verified Federal Reserve Bank social media channels.

Full Time / Part TimeFull time

Regular / TemporaryRegular

Job Exempt (Yes / No)Yes

Job CategoryInfo Technology

Work ShiftFirst (United States of America)

The Federal Reserve Banks believe that diversity and inclusion among our employees is critical to our success as an organization, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.

Always verify and apply to jobs on Federal Reserve System Careers (https://rb.wd5.myworkdayjobs.com/FRS) or through verified Federal Reserve Bank social media channels.

Privacy Notice