Automation Support Analyst

Posted 3 Days Ago
Be an Early Applicant
Rensselaer, NY, USA
In-Office
62K-93K Annually
Junior
Biotech
The Role
Provide technical support for lab automation and instrumentation at a customer site: troubleshoot and repair systems, maintain regulatory asset inventories, perform validation, write change controls and test plans, support audits and data integrity, deliver training and SOPs, liaise with lab owners and IT, and drive continuous improvement.
Summary Generated by Built In

When joining PerkinElmer, you select an experienced and trusted leader in scientific solutions, with the support of a global service network and distribution centers, providing the right solution, at the right time, to meet critical customer needs.  With over an 80+ year legacy of advancing science and a mission of innovating for a healthier world, our dedicated team collaborates closely with commercial, government, academic and healthcare customers to deliver our broad portfolio of analytical solutions, and OneSource services.

Job TitleAutomation Support Analyst
Location(s)
Regeneron (Rensselaer) - Customer Site NY

Job Description

Job Responsibilities:

  • Build and maintain a working relationship with Lab Owners, IT Teams and Management.
  • Update the Regulatory Asset Management systems inventory of lab equipment, PC’s, software, and any other information pertinent to the environment
  • Maintain daily project related communications with team
  • Technical responsibilities include problem identification, system architecture definition, hardware/software specification and/or design, implementation, testing, client training and solution deployment.
  • Write change control requests and test plans
  • Act as technical SME
  • Ability to manage one’s time with minimal supervision to achieve objectives

Support:

  • Audit response
  • Validation
  • Lab Administration
  • PER requests
  • Investigations
  • Data backup configuration
  • Software: training and advanced end user
  • Data integrity assessments
  • Training
  • Repair systems
  • Technical SME
  • SOP Authoring
  • Implement continuous improvement
  • Write change control requests and test plans
  • Professionalism, excellent listening skills, superior analytical skills, great verbal and written communication skills
  • Ability to manage one’s time with minimal supervision to achieve objectives
  • Maintain training and compliance in areas of health and safety, security, environmental and operational aspects of daily activities in the working environment

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities of this job at any time

Critical Skills:

  • Excellent customer service skills complimented by an ability to listen to and interpret client requests.
  • Ability to troubleshoot complex technology issues.
  • Strong verbal and written communication skills.
  • Ability to identify, track and complete tasks for multiple projects under prescribed timeframes.

Basic Qualifications:

  • Associate degree in Computer Science or Life Science AND 2+ years of relevant technical experience including (but not limited to); Windows technologies, manufacturing systems, networking, technical writing

Preferred Qualifications:

  • Bachelor's degree in Computer Science or Life Science
  • 2 years of experience in lab environment is a plus
  • Experience with scientific instrumentation

Other Requirements:

  • Must be able to remains in a stationary position more than 25% of the time
  • The person in this position needs to occasionally move inside and outside labs
  • Frequently operate on instruments, objects, tools or controls, which will require regularly bending, squatting, stretching and reaching in order to perform in a service function.
  • Regularly move or lift up to 25 pounds and occasionally move or lift up to 100 pounds 
  • Specific vision abilities required by this position include without limitation, the ability to observe details at close range (within a few feet of the instrument), distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus in order to perform the essential service functions of this position.
  • Occasionally operates a computer and other office machinery, such as a calculator, copy machine, and computer printer

The annual compensation range for this full-time position is $62,000 to $93,000. The final base pay offered to the successful candidate will be determined by factors including internal equity, work location, as well as individual qualifications, such as job-related skills, experience, and relevant education or training.

PerkinElmer is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, or veteran status or any other characteristics protected by applicable law. PerkinElmer is committed to a culturally diverse workforce.

Skills Required

  • Associate degree in Computer Science or Life Science AND 2+ years relevant technical experience including Windows technologies, manufacturing systems, networking, technical writing
  • Ability to troubleshoot complex technology issues
  • Excellent customer service skills and ability to listen and interpret client requests
  • Strong verbal and written communication skills
  • Ability to identify, track and complete tasks for multiple projects under timeframes
  • Ability to manage time with minimal supervision to achieve objectives
  • Maintain training and compliance in health and safety, security, environmental and operational aspects
  • Regularly move or lift up to 25 pounds and occasionally up to 100 pounds; ability to bend, squat, stretch and reach while servicing instruments
  • Bachelor's degree in Computer Science or Life Science
  • 2 years of experience in lab environment
  • Experience with scientific instrumentation

PerkinElmer Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about PerkinElmer and has not been reviewed or approved by PerkinElmer.

  • Retirement Support Retirement support stands out through strong 401(k) matching and, in places, immediate vesting that can materially increase total rewards. The ability to direct contributions and manage rollover options adds flexibility to long-term savings.
  • Leave & Time Off Breadth Leave offerings are described as fair, with paid holidays, vacation, floating holidays, and paid sick leave included across many roles. Reported PTO amounts (e.g., roughly three weeks or 18 days) suggest a solid baseline even if it varies by site and department.
  • Flexible Benefits Benefits appear broad and customizable, spanning multiple insurance types, spending accounts, wellness programs, and optional coverages like pet insurance. Added programs such as EAP resources, backup care, discount platforms, and tuition reimbursement expand the total rewards footprint beyond core pay.

PerkinElmer Insights

Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
HQ: Shelton, CT
6,342 Employees
Year Founded: 1937

What We Do

For 85 years, PerkinElmer has pushed the boundaries of science from food to health to the environment. We’ve always pursued science with a clear purpose – to help our customers achieve theirs. Our expert team brings technology and intangibles, like creativity, empathy, diligence, and a spirit of collaboration, in equal measure, to fulfill our customers’ desire to work better, innovate better, and create better. PerkinElmer is a leading, global provider of technology and service solutions that help customers measure, quantify, detect, and report in ways that help ensure the quality, safety, and satisfaction of their products. Learn more at www.newperkinelmer.com.

Similar Jobs

Playground (tryplayground.com) Logo Playground (tryplayground.com)

Business Development Representative

Kids + Family • Payments • Social Impact • Software
In-Office
New York, NY, USA
80 Employees
65K-85K Annually

Playground (tryplayground.com) Logo Playground (tryplayground.com)

Onboarding Manager

Kids + Family • Payments • Social Impact • Software
In-Office
2 Locations
80 Employees
85K-85K Annually
In-Office
New York, NY, USA
65 Employees
180K-220K Annually

3Play Media Logo 3Play Media

Customer Success Manager

Artificial Intelligence • Information Technology • Professional Services • Social Impact • Software
Easy Apply
Remote or Hybrid
United States
211 Employees

Similar Companies Hiring

Formation Bio Thumbnail
Artificial Intelligence • Big Data • Healthtech • Biotech • Pharmaceutical
New York, NY
150 Employees
SOPHiA GENETICS Thumbnail
Software • Healthtech • Biotech • Big Data • Artificial Intelligence
Boston, MA
450 Employees
Pfizer Thumbnail
Artificial Intelligence • Healthtech • Machine Learning • Natural Language Processing • Biotech • Pharmaceutical
New York, NY
121990 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account