Automation IT Support

Posted 4 Days Ago
Be an Early Applicant
Mumbai, Maharashtra, IND
In-Office
Senior level
Healthtech • Biotech
The Role
Provide technical support and integration for laboratory information systems and analyzers, resolve LIS connectivity and network issues, deploy software patches, collaborate with sales/service/automation teams, build dashboards from LIS data using SQL and Power BI, develop digital tools, and ensure compliance with medical data privacy and cybersecurity standards.
Summary Generated by Built In
The Opportunity

 

QuidelOrtho unites the strengths of Quidel Corporation and Ortho Clinical Diagnostics, creating a world-leading in vitro diagnostics company with award-winning expertise in immunoassay and molecular testing, clinical chemistry and transfusion medicine. We are more than 6,000 strong and do business in over 130 countries, providing answers with fast, accurate and consistent testing where and when they are needed most – home to hospital, lab to clinic.

Our culture puts our team members first and prioritizes actions that support happiness, inspiration and engagement. We strive to build meaningful connections with each other as we believe that employee happiness and business success are linked. Join us in our mission to transform the power of diagnostics into a healthier future for all.

Job Description

  • Provide comprehensive technical assistance to customers and field engineers, resolving Laboratory Information System (LIS) issues across the entire QO product portfolio.
  • Facilitate seamless middle ware integration for customers working closely with customer IT department and LIS vendor.
  • Address and resolve complex network connectivity challenges between customer LIS and Analyzers / middle ware to ensure uninterrupted laboratory workflows.
  • Deploy software patches during the integration of Analyzers or middle ware systems to meet specific client requirements and hardware configurations.
  • Partner with Sales, Service, Field Application Specialists (FAS), and Automation teams to lead high-level IT consultations and technical discussions with customers & key stakeholders.
  • Leverage LIS data to design and maintain sophisticated dashboards and visual reports—utilizing SQL, Power BI, or specialized laboratory software.
  • Creating digital tools/platforms for internal and external customers
  • Ensure all Value-Added Services and custom software plugins adhere to rigorous international medical data privacy regulations and cybersecurity standards.

Required Skills

  • 5+ Years of Experience in Laboratory Information Management Systems/Hospital Information System.
  • Proficiency in ASTM/ASTM-IP/HL7 Protocols.
  • Strong grasp of TCP/IP, DNS, and Firewall configurations.
  • Proficiency in SQL/Sea shark/Mirth interface software

Qualification

  • BTech/BE in Computer Science /IT or any related Subjects


 

Skills Required

  • 5+ years experience in Laboratory Information Management Systems (LIS) or Hospital Information System (HIS)
  • Proficiency in ASTM, ASTM-IP, and HL7 protocols
  • Strong grasp of TCP/IP, DNS, and firewall configurations
  • Proficiency in SQL, Sea shark, and Mirth interface software
  • Experience designing and maintaining dashboards using SQL and Power BI
  • BTech/BE in Computer Science, IT, or related field

Ortho Clinical Diagnostics Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Ortho Clinical Diagnostics and has not been reviewed or approved by Ortho Clinical Diagnostics.

  • Healthcare Strength Health coverage and core medical options are consistently present, and employee premiums are described as stable in recent years.
  • Leave & Time Off Breadth PTO and paid time off figure prominently in the package, with HSA support commonly referenced alongside time‑off programs.
  • Strong & Reliable Incentives Bonuses, overtime opportunities, and paid breaks are highlighted in certain areas as meaningful additions to base pay.

Ortho Clinical Diagnostics Insights

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The Company
HQ: Raritan, NJ
4,457 Employees

What We Do

Ortho Clinical Diagnostics (Nasdaq: OCDX) is one of the world’s largest pure-play in vitro diagnostics (IVD) companies dedicated to transforming patient care. More than 800,000 patients across the world are impacted by Ortho’s tests each day. Because Every Test is a Life, Ortho provides hospitals, hospital networks, clinical laboratories and blood banks around the world with innovative technology and tools to ensure test results are fast, accurate, and reliable. Ortho's customized solutions enhance clinical outcomes, improve efficiency, overcome lab staffing challenges and reduce costs. From launching the first product to determine Rh+ or Rh- blood type, developing the world’s first tests for the detection of antibodies against HIV and hepatitis C, introducing patented dry-slide technology and marketing the first U.S. Food and Drug Administration-authorized high-volume antibody and antigen tests for COVID-19, Ortho has been a pioneering leader in the IVD space for over 80 years. The company is powered by Ortho Care, an award-winning, holistic service and support program that ensures best-in-class technical, field and remote service and inventory support to laboratories in more than 130 countries and territories around the globe.

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