Automation Engineer

Grow with us
Ericsson Inc. does not sponsor U.S work authorizations for this job position including U.S. immigration filings for initial and/or change of employer paperwork for H-1's, H-1B1's, E-3's, O-1's, and TN's. Ericsson also does not hire F-1's working on CPT or EAD for this position.
Location: Plano, Texas
About this opportunity:
At Ericsson, we are transforming the way large-scale telecommunications networks are deployed, upgraded, and supported through automation, artificial intelligence, and data-driven operations. As a New Graduate Automation Engineer, you will join a team responsible for developing innovative automation solutions that improve software deployment efficiency, reduce operational risk, and enhance customer experience across major wireless networks in North America. This role provides an opportunity to learn and apply modern software engineering, automation, analytics, and AI technologies while contributing to mission-critical customer deployments.
What you will do:
Software Development & Automation

• Work alongside experienced software developers, automation engineers, AI practitioners, telecom subject matter experts, support engineers, and software delivery teams to create tools and solutions that directly impact network modernization activities
• Design, develop, test, and maintain automation solutions using Python and related technologies
• Create tools that automate operational, engineering, and software delivery activities.
• Contribute to automation frameworks supporting large-scale software upgrades and network deployments.
• Develop scripts, APIs, integrations, and workflows that improve efficiency and reduce manual effort.

AI-Assisted Operations

• Assist in developing AI-enabled workflows and intelligent automation solutions.
• Explore practical uses of Large Language Models, prompt engineering, agentic automation, and AI-assisted development tools.
• Help translate operational pain points into repeatable tools, knowledge retrieval solutions, and decision-support capabilities.

Data Analytics & Reporting

• Analyze operational data to identify trends, inefficiencies, and improvement opportunities.
• Support development of dashboards, reporting solutions, and performance metrics.
• Use data to improve troubleshooting quality, software delivery readiness, and customer-impact awareness.

Operations & Network Support

• Support software upgrade and deployment activities across customer networks.
• Assist engineering teams in troubleshooting operational issues and identifying root causes.
• Collaborate with technical leads to improve automated recovery, mitigation, and preventative capabilities.
• Participate in continuous improvement initiatives focused on reducing customer-impacting events.

Agile Delivery & Collaboration

• Participate in Agile ceremonies, backlog refinement, sprint planning, demos, and retrospectives.
• Create technical documentation, design specifications, user guides, and handover materials.
• Gather requirements from stakeholders and translate business needs into technical solutions.
• Collaborate across engineering, software delivery, support, project management, and customer-facing teams.

Join our Team
The skills you bring:

• Recent graduation or expected graduation with a Bachelor's degree in Computer Science, Software Engineering, Computer Engineering, Electrical Engineering, Telecommunications Engineering, Data Science, or a related STEM discipline.
• 0-2 years of professional experience, including internships, co-ops, academic projects, capstone projects, or personal projects.
• Foundational understanding of software development principles and object-oriented programming concepts.
• Experience with Python programming through coursework, internships, research, or independent projects.
• Strong analytical, troubleshooting, and problem-solving skills.
• Ability to work in a fast-paced, collaborative technical environment.
• Clear written and verbal communication skills.

Experience through coursework, internships, research, personal projects, certifications, or open-source contributions in one or more of the following areas is preferred:

• Programming & Development: Python, Java, JavaScript, REST APIs, Git, code review, unit testing
• Automation & DevOps: Ansible, CI/CD pipelines, GitHub Actions, workflow orchestration, infrastructure automation
• Data & Analytics: SQL, databases, data visualization, reporting tools, data analysis, operational metrics
• Artificial Intelligence: Prompt engineering, LLM-based applications, AI-assisted development tools, machine learning fundamentals, agentic AI concepts
• Operating Systems & Cloud: Linux, containers, Docker, Kubernetes, Azure, AWS, GCP
• Telecommunications: Wireless communications, LTE, 5G, network management, telecom software systems, O&M, configuration and troubleshooting

Why join Ericsson?
At Ericsson, you'll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what's possible. To build solutions never seen before to some of the world's toughest problems. You'll be challenged, but you won't be alone. You'll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply?
Click Here to find all you need to know about what our typical hiring process looks like.
Ericsson uses a merit-based hiring approach that values people with different experiences, perspectives and skillsets. We truly believe this approach drives innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity employer, learn more.
If you need assistance or to request an accommodation due to a disability, please contact Ericsson at [email protected].
DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by employees in this position. They are not an exhaustive list of all responsibilities, duties and skills required for this position, and you may be required to perform additional job tasks as assigned.
Primary country and city: United States (US) || Plano (Country/ City)
Job details: Automation Engineer
Compensation and Benefits at Ericsson
At Ericsson, we know that our people are the key to our success. We offer a competitive package to help with your individual needs and goals.
Your Pay
The salary range for this position is dependent on various factors including, but not limited to, location, and the candidate's combination of job-related knowledge, qualifications, skills, education, training, and experience.
Short-Term Variable Compensation Plan (select STV or SIP): Your pay also includes the opportunity for an annual bonus. Actual bonus payouts are based on performance of the business against the unit's objectives, individual performance, and the individual bonus target. Certain eligibility and pro-ration rules apply.
Sales Incentive Plan (select STV or SIP): Your pay also includes the opportunity for sales incentives as a part of Ericsson's Sales Incentive Plan. Actual payouts are based on performance of the business against the unit's objectives, individual performance, and the individual incentive target. Certain eligibility and pro-ration rules apply.
Your Health
Ericsson offers excellent health benefits including the choice of three medical plan options and a dental plan option that allow an employee to select the level of coverage that suits their needs. Employees will receive company credits in an amount equal to the cost that Ericsson pays toward the cost of their medical and dental premiums for themselves and eligible covered dependents.
Your Financial Security
We invest in both your short and long-term financial wellbeing. The Ericsson US 401(k) Plan offers an automatic 3% company contribution and Ericsson match $1 for every $1 you put into the 401(k) Plan on the first 3% of your eligible pay, plus 50 cents on every $1 on the next 2% of eligible pay. When you contribute at least 5% of eligible pay, you are receiving Ericsson's full matching contributions of 4%. Matching and company automatic contributions stop when your total eligible pay for the year reaches the IRS limits. Employees will also receive company credits in an amount equal to the cost of basic life insurance and basic accidental death and dismemberment coverage, as well as short-term and long-term disability coverage. Employees also have the option to participate in Ericsson's Stock Purchase Plan.
Your Time
Your work-life balance is important to us. New employees are provided a minimum of 15 days of accrued vacation, up to 3 personal days per year, 11 annual holidays, 8 hours of volunteer time, and 80 hours of sick time annually. Please note paid time off is pro-rated based on the employee's start date. Furthermore, Ericsson provides up to 16 weeks of paid maternity leave and 6 weeks of parental or adoption leave at 100% of pay.
Additional Benefits
Ericsson offers many other company-paid benefits such as financial wellness programs, educational assistance, matching gifts, and recognition programs.
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