Auditor I

Benefits

• 11 Paid Holidays
• 401(k)
• 401(k) matching
• AD&D insurance
• Dental insurance
• Disability insurance
• Employee assistance program
• Flexible schedule
• Health insurance
• Life insurance
• Paid sick time
• Paid time off
• Paid training
• Referral program
• Vision insurance

Job type

• Full-time.

Location

• This is a hybrid opportunity located at 300 Gleed Ave, East Aurora, NY 14052 requiring 3 days in office.

Number of openings for this position

• 1

Pay

• $62,353.20
• Company Paid single coverage Bronze or Silver Plan health care

Schedule

• Monday – Thursday, 8am to 5pm
• Friday, 8am to 4:30pm

Job Summary

The Auditor I ensure the company is in compliance with contracts and rules and regulations set by local and federal government bodies. The Auditor I will perform internal audits primarily for the Information Technology and Operations Departments. The position will perform detailed evaluation and internal control and audit reviews of written policies, procedures and work instructions developed and perform routine audits of processes such as, but not limited to account accuracy, file uploads, letter coding and file reconciliations. The Auditor I will be skillful in understanding the requirements of corporate management, technology, collections and other functional areas of the business. 

Job Duties and Responsibilities

• Review workflows and work instructions to develop an understanding of how processes are supposed to correctly work.
• Ensure client contract requirements are being met.  
• Audit processes as assigned to confirm that methods are working in compliance with documented workflows and work instructions. 
• Identify errors within process that are not running in compliance with workflows and work instructions.
• Report errors to the management team, as defined.
• Initiate non-conformities within the compliance management system. 
• Review corrective actions for accuracy and non-conformities for remediation. 
• Review emails and notifications from operations concerning problems with individual accounts and determine if the error is isolated or widespread and report findings to the management team, as defined. 
• Initiate and review reports from client systems, Coast internal systems and other reports as necessary to identify potential deficiencies between the systems. 
• Provide support, when needed to other areas of the compliance department. 

QualificationsEducation & Experience

• High school diploma or GED required.
• Bachelor’s degree is desirable. Equivalent combination of education and work experience may be substituted for educational requirement.

Experience

• Proficiency in Structured Query Language (SQL), with prior experience applying SQL in data analysis, reporting, or IT-related activities is preferred
• Experience in collections or related profession required.  Experience with student loan collections preferred. 
• Demonstrated experience working with Technology using Critical and Analytical Thinking.

Knowledge

• Knowledge of collection practices
• Familiar with IT functions
• High aptitude for problem solving, analyzing data and interpreting contractual agreements
• Highly organized, able to work independently, motivated to successfully meet deadlines, detail oriented with a high level of accuracy and ability to multi-task.
• Excellent interpersonal, oral and written communication skills
• Knowledge of Microsoft Office, specifically proficient in Excel. 
• Display a high level of professionalism, integrity, and maturity.

Skills and Abilities

• Analytical and problem-solving skills.
• Strong attention to detail.
• Ability to work independently or as part of a team
• Good time management and organizational skills. 
• Exceptional oral and written communication skills. 
• Ability to prioritize work. 
• Successfully pass pre-employment (post offer) background check

Clearance

As a federal contractor, this position requires U.S. citizenship and security clearance granting access to classified information. The background investigation is conducted by the Office of Personnel Management (OPM) and is an evaluation of the whole person to determine suitability. The suitability review begins after a conditional offer of employment has been accepted and will include a review of your employment, education, residences, references, criminal history and credit, as an example.  Some of the most important factors in an investigation are the individual’s honesty, candor, and thoroughness in the completion of their security forms. In rare instances, non-U.S. citizens with highly specialized skills and experience may also be considered for the security clearance process.

Security

Information and Physical Security is the responsibility of every employee.  In your position you are required to safeguard the computer systems by following proper username and password management which includes selecting challenging passwords and committing them to memory, they should not be written down or stored where others can freely have access.  This also includes securing your desk and workstation when you are not there. This includes locking your session and putting sensitive paperwork away when not physically at your desk.  You are not to share your username or password with anyone. The physical security of our offices of are equal importance, never shadow or let someone shadow your entry into a Coast Professional, Inc. facility. If this occurs quickly report this action immediately.  You are required to follow all Information Technology policies and procedures regarding the management of your system accounts and equipment. If you witness any security violation you should immediately report it to management.

Working Conditions

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

While performing the duties of this position, the physical presence in the workplace is essential. The employee is regularly required to talk or hear. The noise level in the work environment is usually moderate. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The employee frequently is required to use hands or finger, handle, or feel objects, tools or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. 

Disclaimer

This job description reflects management’s assignment of essential job functions but is not intended to be a comprehensive list of all activities, duties and responsibilities required by the job incumbent. Nothing in the herein restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

This document does not create an employment contract, implied or otherwise, other than an "at will" relationship.

Coast Professional, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, protected veteran status, genetic information or any other categories protected by applicable law.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.