Join Our Professional Community: Forge Connections, Shape Futures, Together, Powering Businesses Worldwide!
Are you ready to be part of a professional community that's powering businesses globally to save, grow, and transform? Do you want to work with innovative technology, alongside talented professionals who share your passion for excellence? Look no further - hammerjack has the perfect opportunity for you!
Role: AU HR Administrator
Location: Hybrid - Makati Office
About Us:
At hammerjack, we're not just another outsourcing company - we bring together skilled professionals from the Philippines with businesses worldwide, leveraging expert operations and the latest technology to create connections that empower our community. Our mission? To improve lives by fostering meaningful professional relationships and driving success on a global scale.
Our Impact:
Over the years, we've built workplaces that empower employees to thrive, contributing in meaningful ways to the success and culture of companies around the globe. With our focus on professional services and our people-first culture, hammerjack has become a trusted partner for businesses and professionals alike, humanizing the outsourcing industry one connection at a time.
JOB OVERVIEW
We are seeking a detail-oriented and proactive HR Administrator to support day-to-day human resources operations. This role is heavily focused on HR administration and requires strong organizational skills, accuracy, and the ability to manage multiple tasks efficiently.
DUTIES AND RESPONSIBILITIES
- Maintain and manage the HR Information System (HRIS), ensuring employee data is accurate and up to date
- Prepare, issue, and track employment contracts and related documentation
- Generate templated HR letters and documents, both manually and through HR systems, with some ad-hoc documentation creation required
- Process employee lifecycle changes, including onboarding, offboarding, and internal movements
- Triage and respond to HR-related queries through the JIRA Support Centre, ensuring timely and accurate resolution
- Support compliance with company policies and employment regulations through proper documentation and record-keeping
- Assist with audits and reporting by providing accurate HR data and documentation
- Collaborate with internal stakeholders to support HR processes and improvements
- Prepare routine HR reports and data extract (monthly metrics, audit information, headcount data, etc.)
- Support HR projects such as process improvement, documentation updates, and system data clean-ups.
- Identify opportunities to improve efficiency, accuracy, and consistency in HR administration processes.
- Assist in the documentation of standard operating procedures.
QUALIFICATIONS
- Bachelor's Degree in Human Resources, Psychology, or related fields.
- At least 1-3 years of experience in an HR administrative or support role
- Familiarity with HRIS platforms and document management systems
- Strong attention to detail and a high level of accuracy
- Excellent organizational and time management skills
- Ability to handle confidential information with discretion
- Strong written and verbal communication skills
- Experience using ticketing systems (e.g., JIRA) is an advantage
- Positive attitude, initiative, and customer service mindset
- Ability to work independently while collaborating effectively with remote and onshore teams.
Preferred Skills
- Knowledge of HR processes and employee lifecycle management
- Experience supporting the Australian HR/ employment landscapeand/or experience in Insurance or financial serviceshighly desired
- Experience with the Employment Hero (HRIS) platform is highly regarded
- Ability to work independently and prioritize tasks effectively
- Proficiency in MS Office and similar tools
What's in It for You:
- Flexibility: Work hybrid (remotely and from one of our inspiring offices) and enjoy a better work-life balance!
- Inspiring Workspaces: Our offices are strategically located and designed to fuel your best work.
- Free Unlimited Barista Coffee and Booze: Enjoy refreshments from our cafe and beverage bar.
- Dynamic Open Spaces: Conducive for productivity and creativity.
- State-of-the-Art Security: Ensuring your safety and peace of mind.
- Game Rooms: Take a break and unwind with our recreational facilities.
- Competitive Compensation: Your talents deserve to be rewarded! We help you negotiate with our clients.
- Professional Growth: Access to ongoing training and development opportunities to help you reach your full potential.
- A Supportive Community: Join a diverse and inclusive team that's dedicated to your success.
- Global Impact: Be part of something bigger and make a difference on a global scale.
Ready to Make a Difference?
If you're ready to join a dynamic team and be part of something truly special, we want to hear from you! Apply directly on this job ad, and let's forge a brighter future together!
hammerjack is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Top Skills
What We Do
Outsource Solutions For Business hammerjack is an Australian & Philippine owned and operated offshore outsourcing services provider. Headquartered in Sydney with multiple operating offices in Makati, Manila, and Pampanga, Philippines. We specialise in providing dedicated, high performing teams and outsourced services to the global small and midsize business market. Our solutions deliver quality and consistent outcomes and are helping businesses to focus on their core competencies, reduce operating costs and deliver more value to their customers. hammerjack has been a major player in developing the new Knowledge Process Outsourcing (KPO) industry in the Philippines servicing the Australian, U.S.A and U.K markets. Over the last 7 years we have sourced trained and developed top talent focussed on the Finance, Accounting, Bookkeeping, IT and Virtual Assistant services space. Our knowledge and experience in implementing the latest technologies and systems to support the best people has led to continued success for our clients and their remote teams, all while placing information and cyber security at the forefront. Our operating model was born in the enterprise services space and has been specifically developed to cater for the small, midsize market. This experience and collaborative customer approach set business up for success, no matter where they are on their journey. We offer an enterprise level approach to continuous improvement, high performance & quality, and world class customer experience. Our ability to deliver this level of service across multiple lines of business and industry verticals is a product of our investment in people, technology and the governance that sits behind it all.
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