Join Our Team as a Verizon Customer Representative!
We are one of the nation's fastest-growing firms in the telecommunications industry. As a pioneer in brand engagement, constantly pushing the boundaries with innovative promotional events and personalized marketing strategies that deliver measurable results for our prestigious clients. We are at the forefront of the telecommunications industry, consistently developing and implementing our clientele's latest and most advanced wireless technology by delivering and executing experiential customer service and sales campaigns. Our mission is to assist in expanding Verizon throughout the Houston region territory while simultaneously cultivating the next generation of leaders within our field.
We are seeking a passionate and ambitious Verizon Customer Representative to join our team. As a Verizon Customer Representative, you will work directly with Verizon to create positive interactions with customers when introducing the brand and enrolling them in new services. You will play a key role in building strong, lasting relationships with clients, driving sales, and delivering outstanding results for our clients through their enrollment process.
What does a typical day look like for our Verizon Customer Representative? Let's break it down:
- Meet with potential customers in the community (face-to-face) to guide them through the enrollment process & ensure customer satisfaction by informing them about Verizon's latest services & promotions to find the solutions that best fit their needs
- Build and nurture long-lasting client relationships to ensure their ongoing happiness and brand loyalty
- Stay informed about our client's products and services to effectively communicate with customers, promote the brand effectively, and boost sales
- Accurately record and manage customer account details to ensure smooth service activations and installations
- Work together with top-performing Verizon Customer Representatives to deliver seamless service and quickly address customer concerns or inquiries
- Help achieve sales goals, identify new opportunities, and implement targeted outreach strategies to drive the business forward
Qualifications of the Verizon Customer Representative:
- High School Diploma
- No prior experience is required - past customer service, account/brand management, or relevant sales experience, especially in the telecommunications industry, is a plus!
- Excellent communication, interpersonal, and problem-solving skills
- Ability to build rapport quickly and manage relationships effectively
- Self-motivated, goal-oriented, and passionate about driving sales results
- Ability to thrive in dynamic environments and quickly integrate new information about evolving technologies and services
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What We Do
We believe that connecting buyers to new products needs a personal touch. This is why, at Third Coast, we apply the latest direct marketing techniques with the brands that we represent. We shape ourselves around customers and are fueled by our ambition to get sustainable market growth for the clients' brands and businesses.
Better consumer engagement
At Third Coast, we have a dedicated team of people who understand the clients' products and find exciting ways to promote them. Our firm consists of experienced professionals, like our CEO, Dana who has over six years of experience in Sales and Direct Marketing, where she has run events in major retailers across the country. When you join our team, know that our expert leaders will continuously raise the bar for excellence by giving continuous training and development. If you want to work with and learn from the best in the business, then this is the right place for you.
Partnership with Nestle's ReadyRefresh
During this unprecedented time, we want to do whatever we can to enhance the quality of life and contribute to a healthier tomorrow. Therefore, at Third Coast, we have collaborated with Nestle's ReadyRefresh initiative, where its mission is to supply free water bottles to nurses, doctors, police officers, firefighters, baristas and many other customers along their routes working in essential services.
Our partnership with ReadyRefresh is aimed at lifting the communities where we live and operate. We have tried our best to keep people safe at home by giving them an option to place limitless orders. We have also implemented contactless delivery to minimize the interaction. Even at work, we encourage our team to wear masks, maintain social distancing and use sanitizers for the safety of health during the COVID-19 pandemic.
