ATM Forecasting Officer

About Us:
Network International is the largest Financial Technology company in Middle East and Africa. Payments is our core business where we provide services in more than 50 countries – UAE, Jordan, South Africa, Egypt are some of our key markets. Apart from payments, we provide services on Data and Insights, Lending, Insurance, Risk Solutions, etc. Our core customers are businesses at every scale and segment, though recently we are growing in direct to consumer card segment as well.
Our EVP's:
At Network International, we always stay ahead. . In the fast-paced world of financial services, we thrive on innovation, agility, and purposeful collaboration. We invest  first in our people, empowering you to make bold decisions, learn fast, and grow your expertise alongside industry leaders. Here, solving complex problems means more than using cutting-edge technology; it’s about creating meaningful value for our customers, together. We foster a culture where trust, accountability, and achievement go hand in hand—because success isn’t just a goal; it’s how we work, every day, as one team.
Job Description:
 

• Prepare CBE reports to banks.

• Updating stock check and closing balance for each bank.

• Prepare additional plan items on file and upload it on MTS to CIT.

• Send the closing balance of the day before to banks.

• Entering the cash request denominations on MTS.

• Prepare daily report of cash requests to some banks to get approvals.

• Making the replenishment and returns report to some banks.

• Open tickets to collect cash deposits.

• Responding to all inquiries emailed whether internally or externally.

• Responding to all Jira’s whether internally or externally.

• Updating ATM balance sheet.

• Supporting to create needed ATMs refill orders for some banks.

• Follow CITs to confirm refilling planned ATMs orders.

      Prepare next day’s refilling plan sheet and upload it on MTS module.
 

Responsibilities:
       - Review ATMs refilled

• Handling replenishment for all E2E participants.
• Monitor ATMs cash positions to act refilling on time without reaching out of cash.
• Review CIT invoices (Penalties)

• Performs other related duties as requested by the company.

• Request cash needs per required denominations from E2E clients to perform cash filling process

• Confirm that CITs proceed cash filling orders on required time.

       -      Confirm that CITs pickup cash requests from E2E participants.

• Supporting to create needed ATMs refill orders for some banks.

• Follow CITs to confirm refilling planned ATMs orders

Experience/ Skills Required

Min Education level accepted 

Bachelor’s degree from an accredited and recognized University 

Language:

Very Good command of English language (Listening, Speaking, Reading and Writing) or equivalent to Upper Intermediate level.

-Min Years and type of Experience accepted 

• 0+ years’ experience in related functions, within multinational Companies’. 

• Experience in ATMs reconciliation and monitoring

• Experienced in Visa and MC products such as authorizations, settlement

• High degree of analytical abilities and problem solving skills

• High degree of communication and negotiation skills as he/she will be working closely with other departments as well as the end customer

• Able to set departmental budget and forecast required funds for the coming period

• Solid knowledge of MS Office especially Excel and Macros

-Additional skills 

• Advance level/skills in handling Microsoft windows excel, word, power point, etc.

• Good level of Time management, Customer service, and communication skills.

• Communication skills

• Customer services background

• Time management

• Problem solving

• Negotiation skills

Key performance indicator 

• Accepting change and adaptation to culture and work environment.

• Adapt and maintain highest Standards of Business and professional ethics.

• Continuous process improvement.

• Monitors own progress against objectives and take any corrective necessary actions.

• Sees tasks through to completion.

• Works collaboratively with team members to achieve results.

• Builds and maintains mutually beneficial work relationships and alliances inside and

Outside the Organization

Network International is an equal opportunity employer. We welcome and encourage applications from candidates of all backgrounds, nationalities, and experience levels. We are committed to creating an inclusive workplace where innovation, diversity, and performance thrive.