Everforth ECS is seeking Atlassian Government Cloud Operations Lead to work remotely.
ECS is seeking an experienced Atlassian Government Cloud (AGC) Operations Lead to support the migration of Atlassian Datacenter to AGC and lead ongoing modernization efforts for the Department of Homeland Security (DHS). You'll design, stand up, and manage end-to-end operations, maintenance, and tiered support for an enterprise FedRAMP Moderate AGC environment. You'll establish a modern IT Service Management capability using Jira Service Management and lead a team of administrators and help desk specialists.
Salary Range: $110,000-$130,000
General Description of Benefits
Preferred Qualifications- Bachelor's degree in Computer Science, Information Security or related field.
- Ability to obtain DHS Public Trust security clearance.
- Minimum 6 + years of project management experience
- Experience in IT operations, systems administration, and enterprise help desk/service desk management
- Proven track record standing up tiered ITIL-aligned operations in enterprise or federal environments
- Demonstrated experience leading support teams, managing queues, and mentoring administrators
- Strong knowledge of cloud SaaS operational models, Agile frameworks, and vendor escalation management
- Excellent communication skills with ability to draft executive dashboards, runbooks, and SOPs
Skills Required
- Bachelor’s degree in Computer Science, Information Security, or a related field
- Ability to obtain a DHS Public Trust security clearance
- Minimum 6 years of project management experience
- Experience in IT operations, systems administration, and enterprise help desk or service desk management
- Experience standing up tiered ITIL-aligned operations in enterprise or federal environments
- Experience leading support teams, managing queues, and mentoring administrators
- Knowledge of cloud SaaS operational models, Agile frameworks, and vendor escalation management
- Excellent communication skills, including the ability to draft executive dashboards, runbooks, and SOPs
ECS Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about ECS and has not been reviewed or approved by ECS.
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Healthcare Strength — ECS advertises multiple national-network medical plan options with HSA eligibility alongside dental and vision coverage. Coverage generally begins quickly and is paired with company-paid short- and long-term disability, adding stability to the health package.
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Retirement Support — A 401(k) with Safe Harbor and immediate vesting on employer contributions is emphasized, with an employer match available. Access to an employee stock purchase plan via the parent company provides an additional savings avenue.
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Parental & Family Support — Paid parental leave up to 30 days, adoption assistance, and other family-oriented leaves are highlighted. Feedback suggests these offerings add meaningful value beyond base pay for many roles.
ECS Insights
What We Do
ECS, a segment of ASGN (NYSE: ASGN), delivers advanced solutions and services in cloud, cybersecurity, artificial intelligence (AI), machine learning (ML), application and IT modernization, and science and engineering. The company solves critical, complex challenges for customers across the U.S. public sector, defense, intelligence and commercial industries. ECS maintains partnerships with leading cloud, cybersecurity, and AI/ML providers and holds specialized certifications in their technologies. Headquartered in Fairfax, Virginia, ECS has more than 3,400 employees throughout the U.S. and has been recognized as a Top Workplace by The Washington Post for the last five years.
