Senior WMS Analyst

Posted 12 Hours Ago
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Richmond, VA, USA
Hybrid
Senior level
Consumer Web • eCommerce • Information Technology • Retail • Software • Analytics • App development
Curiosity wanted. Innovation required.​​​​​​​
The Role
Leads WMS and WLM initiatives across the distribution network by analyzing requirements, configuring solutions, managing backlogs, planning and executing UAT, investigating defects, coordinating implementations and upgrades, creating documentation, and delivering training. Partners with business stakeholders, IT teams, product management, development teams, and external vendors to optimize distribution systems and ensure successful system releases.
Summary Generated by Built In
Your Impact
The Senior WMS Analyst will ensure the distribution network is optimally systemized through new functionality, resulting in efficient and reliable system applications. The Senior WMS Analyst is responsible for analyzing, developing, testing, training and implementing sound solutions to optimize new functionality introduced into the supply chain distribution network by means of systems initiatives, enhancements and upgrades required for Lowe's WMS (warehouse management system) and WLM (warehouse labor management) distribution products. The Senior WMS Analyst will work in partnership with Lowe's IT business units and external solutions providers to support key business projects. This role works closely with the field WMS Analysts and IT Leads to manage product backlogs for one or more product groups while prioritizing work and making product related decisions based on the needs and expectations of customers and stakeholders.
What You Will Do
  • Interprets, analyzes, provides, prioritizes business requirements; configures the product, UAT planning and
    execution, and change management/training activities for Enterprise initiatives, new product implementations,
    enhancements, maintenance releases, new facility startups, and system upgrades partnering with Business and
    Learning and Development team members
  • Serves as the subject matter expert during business requirements and solutions development for all WMS
    initiatives, projects, enhancements and upgrades
  • Conducts detailed work stream analysis to ensure business and solution requirements are accurately reflected
    during the development phase
  • Develops comprehensive test plans based on the business solution design to plan and schedule detailed test case
    development and execution
  • Partners with the SC Initiatives Consultant-Systems, Product Management, and IT Leads to integrate UAT
    test plans into the final integrated master test plan for the initiative, project, enhancement or upgrade
  • Catalogs detailed test cases for execution once the new business solution is delivered
  • Conducts detailed analysis of all defects to identify the root cause of failure, the severity of the defect and
    potential UAT test schedule impacts caused by the defect
  • Recommends alternatives to the SC Initiatives Consultant-Systems, Product Management, IT Leads to eliminate
    or minimize delays caused by solution defects
  • Prepares detailed end-user documentation to business stakeholders for the configuration and use of all new
    WMS functionality
  • Partners with business stakeholders to analyzes all WMS production defects generated by software users and
    provides detailed analysis to the Production Management and IT Solutions Leads to drive expeditious restoration
    of the operating system
  • Performs UAT on all corrected defects and provides UAT sign off for update of the operating system

Minimum Qualifications
  • Bachelor's degree Distribution/Logistics Management/Engineering or Industrial Engineering or equivalent years of experience in lieu of education requirement, if applicable
  • 4 years progressive engineering/IT/operations/project management/UAT experience in a multi unit environment
  • 2 Years experience collaborating with design/development teams, internal or external and experience working directly with 3rd party software vendory
  • 3 years advanced knowledge of distribution management systems, RF functions and web application
  • 3 years knowledge distribution support methods and operational procedures

Preferred Skills/Education
  • 3 years experience working on project(s) involving the implementation of software development life cycles (SDLC) and Agile
  • 3 Years Performs UAT on all corrected defects and providing UAT sign off for update of the operating system

About Lowe's
Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company with total fiscal year 2025 sales of more than $86 billion. Lowe's employs approximately 300,000 associates and operates over 1,750 home improvement stores, 540 branches and 120 distribution centers. Lowe's is a core value S&P 500 equity stock and a dividend aristocrat. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com
Associate Benefits ( https://talent.lowes.com/us/en/joining-our-team )
  • Working at one of the largest retail companies has its perks. We offer exceptional benefits and wellness programs for eligible full-time and part-time associates, tailored for many different lifestyles. Our benefits range from health, vision and dental insurance to paid vacation, tuition assistance and parental and family-building benefits. Plus, we offer learning and development opportunities to help our associates grow their skills and achieve their goals.
  • Health, Dental and Vision insurance
  • Life and Disability insurance
  • Paid time off based on role, tenure, and locality, including vacation, holidays, sick and volunteer time
  • Flexible spending and health savings accounts
  • 401(k) Retirement account with company match
  • Employee Assistance Program with concierge, work/life services and no-cost counseling for all kinds of needs
  • Education support programs, including tuition assistance and trade skills scholarships
  • Business Travel Accident insurance
  • Maternity and Parental leave
  • Adoption assistance
  • Lowe's Associate Discount and broad discount platform
  • Other discretionary benefits (based on eligibility) include annual bonuses, enrollment in Lowe's Employee Stock Purchase Plan and/or deferred compensation plan, and grant awards

About Lowe's
Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company with total fiscal year 2025 sales of more than $86 billion. Lowe's employs approximately 300,000 associates and operates over 1,750 home improvement stores, 540 branches and 120 distribution centers. Lowe's is a core value S&P 500 equity stock and a dividend aristocrat. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com .
Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

Skills Required

  • Bachelor’s degree in Distribution, Logistics Management, Engineering, or Industrial Engineering, or equivalent experience in lieu of education
  • Four years of progressive engineering, IT, operations, project management, or UAT experience in a multi-unit environment
  • Two years of experience collaborating with internal or external design and development teams and working directly with third-party software vendors
  • Three years of advanced knowledge of distribution management systems, RF functions, and web applications
  • Three years of knowledge of distribution support methods and operational procedures
  • Three years of experience with software development life cycle implementation projects and Agile
  • Experience performing UAT on corrected defects and providing UAT sign-off

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The Company
HQ: Mooresville, NC
300,000 Employees
Year Founded: 1921

What We Do

It’s curious to think of innovation and stability co-existing. But we pair a 100-year track record of success with a hunger to do things differently. Everyone is in the work — tackling complex problems where your impact can build back or build up the communities we serve. We fill our halls with curious minds from all walks of life. Our differences make us stronger, which is why our leaders build cultures of recognition and inclusion. You are heard, and your curiosities are celebrated and championed here.

Why Work With Us

We have built a space where the curious can move freely. Up in title, up in skills, to the side with teams, or back to try something completely new. We help you find your path — because when you win, we all win.

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Lowe’s Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Typical time on-site: 2 days a week
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HQMooresville, NC
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