The Role
The Atlassian Administrator ensures Jira and Confluence availability, stability, and performance, manages upgrades, and handles technical incidents while collaborating with functional teams for platform improvement.
Summary Generated by Built In
About Valiantys
Valiantys is the leading global consulting and services firm dedicated to Atlassian. We accelerate business transformation by digitizing processes and modernizing teamwork, using the best Agile methods and tools. Our Atlassian technical expertise is unparalleled and we support our customers across the entire spectrum of their projects on those platforms. As a recognized Specialized Partner, we help organizations accelerate time to value with Agile at scale, Cloud, and ITSM implementations.
Valiantys Group is headquartered in France and operates in three main regions: North America, Europe and Asia-Pacific (Australia). The company has undergone strategic acquisitions in 2024 in Australia and North America and is undergoing a transformation of its operating model, evolving from a systems integrator to a consulting and transformation-led model, with strong expectations of profitable growth.
Job Summary
As an Atlassian Administrator, you will be responsible for ensuring the availability, stability, security, and performance of Jira and Confluence in a Data Center environment. You will handle day-to-day administration, support technical incidents, manage upgrades, and collaborate with functional teams to continuously improve the platform.
This role offers the opportunity to work in a high-demand, mission-critical environment within one of Europe’s leading space organizations.
You will report to the Delivery Manager France.
Home office can be partially implemented.
Purpose and Responsibilities
Platform Administration & Operations
- Ensure the availability, stability, and performance of Jira and Confluence Data Center platforms.
- Execute day-to-day administration tasks (project creation, permission management, configuration).
- Apply security patches and manage minor upgrades and corrective maintenance.
- Monitor system performance and anticipate risks of saturation or degradation.
- Document actions performed and share best practices for future reference.
Support & Incident Management
- Handle technical tickets (incidents, requests, changes, evolutions).
- Collaborate with functional teams to translate business needs into configurations.
- Maintain full traceability of all actions in customer's tools (e.g., Jira, EasyVista).
Governance & Continuous Improvement
- Manage access rights and permissions in line with customer's security rules.
- Participate in technical committees and provide input on platform improvements.
- Evaluate and integrate new plugins and extensions when relevant.
- Contribute to knowledge capitalization and internal documentation.
Availability & Reliability
- Ensure continuous platform availability through monitoring and proactive actions.
- Participate in on-call rotations (astreintes) to support 24/7 operations.
Do You Have What It Takes to be our future Atlassian Administrator ?
We’re looking for an experienced Atlassian Administrator with 3 years minimum of hands-on experience in Jira and Confluence, ideally in a Data Center environment.
You know your way around user management, permissions, workflows, schemes, and configurations, and are comfortable handling system monitoring, upgrades, and security patches.
Experience with ITSM tools (EasyVista, ServiceNow, Jira Service Management) is a plus.
You’re proactive, reliable, and collaborative, with strong problem-solving skills that let you anticipate risks and keep platforms running smoothly.
You're comfortable to speak on face to face with customers if necessary.
Fluent in French, you can also speak/write in English (B2 level) ou’ll thrive in a hybrid working environment based in Toulouse, with occasional travel to Paris.
You are open to
Why Join Valiantys?
Our team members are our greatest asset and we work hard to ensure that Valiantys is not only a great place to work, but also a platform for you to grow.
Sense. We're committed to giving you the level of information you need to make sense of your assignments. You will witness the impact of your actions.
Training. We will provide you with the necessary time and budget to help you develop your skills and continue to build your career.
Flexibility. We understand that life is all about balance and we offer you the flexibility and support to help you maintain balance across the different pillars of your life.
What We Offer — Employee Perks & Benefits
-Generous lunch vouchers
-Free Comprehensive mutual health insurance
-Annual profit sharing
-Home-Office Program
-Top spec machine as you prefer (MAC or PC)
-International work environment and a multicultural team
-Games, free coffee, tea and fresh fruits because we care about your health!
Valiantys is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to personal background, identity, or beliefs.
Top Skills
Confluence
Data Center
Easyvista
JIRA
Jira Service Management
Servicenow
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The Company
What We Do
Here at Valiantys, we believe that software has the power to improve collaboration and productivity in all teams, changing the enterprise world for the better. As the leading global Atlassian Platinum Solution Partner, we are passionate about our mission to transform teamwork in all industries to be more collaborative, agile and efficient - unleashing their full potential. Our international presence leverages our outstanding (certified) technical expertise to deliver projects with the best in class agile methodologies and agile tools. Valiantys is a trusted and respected partner to some of the world's largest companies including 42 of the Fortune Global 100. We have been named Atlassian Partner of the year 5 years in a row and are regularly recognized as a Great Place to Work by our employees. Learn more about what we do at valiantys.com.
