The Role
Administer and maintain Atlassian suite (Jira, Confluence) Cloud and on-prem; manage users, groups, permissions, spaces, workflows, screens, fields, plugins and integrations; develop JQL, use REST and Groovy for automation; troubleshoot applications; coordinate with server/database teams (Oracle), ensure security/governance, manage releases and change control, and provide operational and strategic support.
Summary Generated by Built In
Position Summary:
As a Penske Systems Administrator – Atlassian, you will be working with the IT organization, agile practice, and governance teams to support the SDLC and other processes with the Atlassian tools. You will research, create, configure, test, administrate and maintain JIRA, Confluence, various integrations, and plugins both in the Cloud and On Premise. Your primary objective will be the technical oversight and administration for the suite of Atlassian products used across IT. You'll work directly with various teams across the org to support, maintain, and build solutions to support the strategy and growth of the IT Org.
Penske Responsibilities:
• Create, manage, and support all administrative functions associated with the Atlassian product suite including Jira Software and Confluence.
• Manage user accounts, groups, and permissions schemes to projects.
• Confluence environment, space administration – Space creation and settings permissions for security
• Integrate various services internal and external to the enterprise.
• Create and provide support for JIRA projects, queries, and reports.
• Create and maintain custom workflows, screens, fields, and templates, and provide ongoing support and configuration maintenance.
• Work with the server and database team to assure solid administration of the servers and Oracle environments supporting the Atlassian tools.
• Research, evaluate, install, configure, test, and manage add-ons, plug-ins, and extensions.
• Manage and update software and licenses.
• Research and implement Atlassian best practices.
• Contribute in discussions regarding security, privacy, and governance within our Atlassian suite.
• Act as the SME for JIRA-related projects and assess/implement new capabilities as needed throughout the organization.
• Troubleshoot and fix errors common to Jira applications.
• Provide day-to-day operational support activities as well as strategic planning initiatives involving JIRA.
• Ability to write custom JQL (Jira Query Language)
• Other projects/tasks as assigned.
Penske Qualifications:
• Associate’s Degree in Information Technology, Computer Engineering or related field. If no degree, then 1 year of specific (function) administration experience required.
• Minimum 1 year of system engineering and IT support required.
• Hands-on experience with Atlassian product suite.
• Strong troubleshooting skills
• Experience as a Jira Administrator with experience managing complex projects, workflows, custom configurations, screen schemes, permission schemes, notification schemes and automations.
• Knowledge of system security concerns and vulnerabilities.
• Strong understanding of SDLC and agile methodologies.
• Experience with JQL, REST, Groovy.
• Experience implementing Atlassian Plugins.
• Manage all JIRA enhancements and releases following a formal change management process.
• Ability to comfortably discuss technical concepts with engineers on your team, or with vendors.
• Collaborating with other support staff, application owners, and users to build solutions and prioritize efforts.
• Atlassian Certified Administrator preferred.
• Familiarity with operating systems.
• Basic level of understanding of networks, security and databases.
• Basic understanding of Linux.
• Regular, predictable, full attendance is an essential function of the job.
• Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required.
Physical Requirements:
• The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• The associate will be required to: read; communicate verbally and/or in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines.
• While performing the duties of this job, the associate may be required to stand, walk, and sit. The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms. The associate must be able to occasionally lift and/or move up to 25lbs/12kg.
• Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.
Penske is an Equal Opportunity Employer
About Penske Truck Leasing/Transportation Solutions
Penske Truck Leasing/Transportation Solutions is a premier global transportation provider that delivers essential and innovative transportation, logistics and technology services to help companies and people move forward. With headquarters in Reading, PA, Penske and its associates are driven by a dedication to excellence and a commitment to customer success. Visit Go Penske to learn more.
Skills Required
- Associate's Degree in Information Technology, Computer Engineering or related field (or 1 year specific administration experience if no degree)
- Minimum 1 year of system engineering and IT support experience
- Hands-on experience with Atlassian product suite (Jira, Confluence)
- Experience as a Jira Administrator managing complex projects, workflows, custom configurations, screen schemes, permission schemes, notification schemes and automations
- Ability to write custom JQL (Jira Query Language)
- Experience with REST APIs and Groovy scripting
- Experience implementing and managing Atlassian plugins/add-ons
- Knowledge of system security concerns and vulnerabilities
- Strong troubleshooting skills
- Strong understanding of SDLC and agile methodologies
- Familiarity with operating systems
- Basic understanding of networks, security and databases (Oracle experience preferred)
- Basic understanding of Linux
- Manage JIRA enhancements and releases following formal change management process
- Ability to discuss technical concepts with engineers and vendors
- Collaborate with support staff, application owners, and users to build solutions and prioritize efforts
- Willingness to travel as necessary and work the required schedule; regular predictable attendance
- Background investigation (employment, education, criminal history) and drug screening required
- Atlassian Certified Administrator
Penske Logistics Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Penske Logistics and has not been reviewed or approved by Penske Logistics.
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Retirement Support — Retirement options include a 401(k) and, in some driver roles, a 100% company‑funded pension that provides strong long‑term value. These retirement features are described as rare and valuable within certain assignments.
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Leave & Time Off Breadth — Paid vacation, holidays, and sick leave are part of the standard package, with some roles offering PTO starting on day one. Time‑off provisions are consistently presented alongside core benefits.
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Healthcare Strength — Medical, dental, vision, and hearing coverage are complemented by telemedicine, mental‑health support, and disability options. FSAs/HSAs and wellness resources contribute to broad healthcare coverage.
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The Company
What We Do
Penske Logistics is a Penske Transportation Solutions company. We provide supply chain management and logistics solutions to leading brands around the world. Penske Logistics delivers value through its design, planning and execution in transportation, warehousing, freight management, and dry-van truckload services. Penske offers customized supply chain and logistics solutions including: Dedicated Contract Carriage; Distribution Center Management; Freight Management; Freight Brokerage; Transportation Management Solutions (TMS); Lead Logistics Provider (LLP), Control Tower and 4PL Solutions. We serve a variety of industries including: automotive; food, beverage, grocery, wine and spirits; cold chain; convenience and drug stores; quick service restaurants (QSRs); retail; big box retailers; building and construction products; CPG; healthcare; industrial manufacturing; consumer appliances and consumer electronics; and many others.
