Asst Mgr, Training

Posted 3 Days Ago
Be an Early Applicant
2 Locations
In-Office or Remote
Mid level
Insurance
The Role
Designs, delivers, and evaluates training programs for a financial services sales force, including induction, sales skills, product, advisory process, and e-learning programs. Develops competency assessments, maintains compliance-aligned materials, monitors training KPIs, identifies stakeholder needs, and supports workplace learning transfer. Requires financial services sales or training experience, insurance and wealth management knowledge, relevant CMFAS certifications, and strong communication and collaboration skills.
Summary Generated by Built In

KEY RESPONSIBILITIES INCLUDE:

  • Design, develop and deliver training programs to meet the training needs of INCOME sales force using different methodologies. 
  • Design competency assessment tools for competency-based learning 
  • Evaluate the overall effectiveness of training interventions 
  • Ensure training programs comply with company/industry requirements through regular reviews and revisions of training material 
  • Develop and deliver ad-hoc training programs and E-Learning modules to support business objectives 
  • Manage and execute all levels of distribution training which includes new hires induction, sales/soft skills, product and sales advisory process training 
  • Build and strengthen rapport with stakeholders to appreciate training needs, communicate training standards and expectations and facilitate transfer of classroom learning to the workplace 
  • Collaborate with colleagues from other departments to achieve business objectives 
  • Monitor and measure training KPI (Key Performance Indicators) 
  • Maintain professional and technical knowledge by attending professional development workshops, reviewing training related publications, establishing networks, benchmarking best practices and participating in professional societies 
  • Any other projects or tasks as assigned

Requirements:

  • Degree in any discipline 
  • CMFAS M5,M9,M9A, Certificate in Health Insurance is a must 
  • Advanced Certificate in Training & Assessment preferred 
  • Minimum 3 years of sales experience and/or 3 years of sales training experience in the financial services industry 
  • Experienced in developing and delivering the full spectrum of financial planning and sales training programs will be advantageous 
  • Experienced in selling/training life insurance, health insurance and wealth management solutions, and working with mass affluent or High Net Worth clients 
  • Collaborative individual with good communication and interpersonal skills

Skills Required

  • Degree in any discipline
  • CMFAS M5, M9, and M9A certifications
  • Certificate in Health Insurance
  • Minimum 3 years of sales experience and/or sales training experience in the financial services industry
  • Advanced Certificate in Training and Assessment
  • Experience developing and delivering financial planning and sales training programs
  • Experience selling or training life insurance, health insurance, and wealth management solutions
  • Experience working with mass affluent or high-net-worth clients
  • Good communication and interpersonal skills
  • Collaborative working style
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The Company
HQ: Singapore, Singapore
2,440 Employees
Year Founded: 1970

What We Do

Income Insurance Limited (Income Insurance) is one of the leading composite insurers in Singapore, offering life, health and general insurance. Established in Singapore to plug a social need for insurance in 1970, Income Insurance continues to put people first by serving the protection, savings and investment needs of individuals, families and businesses today. Its lifestyle-centric and data-driven approach to insurance and financial planning puts the company at the forefront of innovative solutions that empowers the people it serves with better financial well-being. Additionally, Income Insurance is committed to being a responsible business that champions the environment and builds stronger communities by supporting financial inclusion, education for youth-in-need and seniors’ well-being. For more information, please visit www.income.com.sg

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