Associate Webcast Producer

Posted 11 Days Ago
Be an Early Applicant
Makati City, Metro Manila, National Capital Region, PHL
In-Office
Junior
HR Tech • Payments • Software • Financial Services
The Role
Serve as primary contact for live webcasts, recordings, and trainings; follow platform workflows, troubleshoot and escalate issues, provide high-level client support during events, process media post-event, and assist with configuration and projects.
Summary Generated by Built In

Management Level

H

Essential Duties:
• Act as the main point-of-contact for the live production of webcasts, recordings and live trainings for Notified Streaming Products
• Learn and stay current with the live webcasting aspects of all Notified streaming products
• Understand workflows related to Notified platforms and all webcasting types
• Employ those workflows as appropriate for client sessions
• Work with Webcast Managers to ensure all client requests are fulfilled
• Use platform knowledge to troubleshoot issues quickly and decisively
• Escalate problems quickly and accurately
• Provide a high level of customer support during live webcast sessions, focusing on client needs and building a rapport with speakers and client stakeholders
• Process webcast media to client specifications after live webcasts conclude
• Provide detailed feedback about the status of ongoing and completed events
• Help to support configuration and other projects as needed
Minimum Qualifications:
• Bachelor's Degree from accredited college or university in Communications, Film, Marketing or a related field. Experience in similar position may be substituted for educational requirements
• 1-2 year of webcasting, video production or other content or creative production
• 1 year of project coordination experience is desirable
• Strong communication skills, both verbal and written, multi-lingual is a plus
• Strong organization skills and the ability to multi-task
• Knowledge of Microsoft Office Suite required
• Knowledge of Adobe Suite of Applications (Photoshop, Illustrator, Dreamweaver) desirable
• Strong understanding of computer hardware and AV peripherals
• Basic understanding of networking and IT systems desirable
• Video Encoding Experience desirable
• Knowledge/Experience of Live Streaming / On-Demand Streaming desirable

Please note any offer of employment is subject to satisfactory pre-employment screening checks.

Skills Required

  • Bachelor's degree in Communications, Film, Marketing, or related field (or equivalent experience)
  • 1-2 years of webcasting, video production, or content/creative production experience
  • Project coordination experience (1 year desirable)
  • Strong verbal and written communication skills; multi-lingual a plus
  • Strong organization skills and ability to multi-task
  • Knowledge of Microsoft Office Suite
  • Knowledge of Adobe Suite (Photoshop, Illustrator, Dreamweaver)
  • Strong understanding of computer hardware and AV peripherals
  • Basic understanding of networking and IT systems
  • Video encoding experience
  • Knowledge/experience with live streaming and on-demand streaming

Equiniti Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Equiniti and has not been reviewed or approved by Equiniti.

  • Fair & Transparent Compensation Company materials describe a formal pay framework and living‑wage commitments that provide clearer expectations on levels and ranges. Some mid‑to‑senior roles are characterized as competitively paid relative to market.
  • Retirement Support UK roles are advertised with strong pension matching and access to a long‑term incentive plan, while U.S. roles commonly include a 401(k) and retirement planning options. These elements add meaningful long‑term value beyond base pay.
  • Leave & Time Off Breadth UK packages promote generous annual leave alongside volunteer days, and U.S. accounts describe substantial PTO in some positions. Time‑off offerings are a recurring strength that bolsters total rewards.

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The Company
HQ: Mendota Heights, MN
4,092 Employees

What We Do

Our people and platforms engage customers with investments, connect businesses with markets, and enable organisations to grow. Our vision is to be a leading global share registrar and transfer agent, offering complementary services in pensions and remediation, to help our customers succeed.

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