Associate Vice President

Job Title:

Work Type:

Location:

It’s more than a career at NAB. It’s about more meaningful work, more global opportunities and more innovation beyond boundaries .

Your job is just one part of your life. When you bring your ideas, energy, and hunger for growth, you’ll be recognised and rewarded for your contribution in return. You’ll have our support to excel for our customers, deliver positive change for our communities and grow your career.

NAB has established NAB Innovation Centre India as a centre for operations and technology excellence to support NAB deliver faster, better, and more personalized experience to customers and colleagues.

At NAB India, we’re ramping-up and growing at a very fast pace. Our passionate leaders recruit and develop high performing people, empowering them to deliver exceptional outcomes to make a positive difference in the lives of our customers and our communities.

Essential capabilities

• Technology Service Management using ITIL framework and practices for Incident, Change, Problem and Configuration Management
• Efficient in troubleshooting, diagnosing, and resolving problems
• AWS and/or Azure Services (Compute, Database, Serverless and Storage)
• Experience in:
  • GitHub, Jenkins, Artifactory, Spring Boot, AppDynamics, Kafka, deputy,
  • Splunk, Open Search,  CloudWatch, Cloudability,
  • Rally, ServiceNow, Confluence, SharePoint,
  • API/Microservices, MQ, Control-M, Java, C++
  • Linux, Jbos, IIS, Nginx web servers
• Effective documentation and communication skills
• Focus on quality and attention to detail
• Analytical and technical mindset to applying software solutions
• Ability to use relevant data analytics approaches and tools to problem-solve and trouble-shoot.
• Customer focused with ability to recognise stakeholder needs

Experience 5+ years

It is expected that the role holder will most likely have the following qualifications and experience.

• 5+ years Technology experience in software delivery and deployment
• 3+ years in Support role using ITIL Framework (Incident, Change, DR, Problem and Configuration Management)
• 1+ years in Cloud Azure &/or AWS technology 
• Experience in microservices
• Experience in Agile practices for an effective team, including workflow tools such as Rally / JIRA
• It will be highly regarded if you have experience with:
  • Risk management
  • Compliance
  • Security
  • Vulnerabilities management
  • Network and Infrastructure
  • Certificate management

Key Accountabilities

• Resolve incidents raised by users or caused by system failure in a timely manner and according to Service Level Agreement  
• Support multiple Cat A & B inhouse built applications based on Microsoft stack, particularly Microsoft .NET, ASP.NET, C#, SQL Server, PowerShell and other technologies including HTML and JavaScript + Jenkins for Support scripts and Octopus Deploy
• Collaborate with other team, support peers and colleagues through open and honest communication with respect for others
• Prepare technical documents and/or knowledge articles to support users and stakeholders
• Understand processes and risk factors associated with Change and Incident
• Deploy code into production and provide support to other technical teams
• Comply with regulatory requirements, bank standards and internal operating policies and procedures

A diverse and inclusive workplace works better for everyone:

Our goal is to foster a culture that fills us with pride, rooted in trust and respect. NAB is committed to creating a positive and supportive environment where everyone is encouraged to embrace their true, authentic selves. A diverse and inclusive workplace where our differences are celebrated, and our contributions are valued. It’s a huge part of what makes NAB such a special place to be.

More focus on you:

We’re committed to delivering a positive experience for our colleagues and a workplace you can be proud of. We support our colleagues to balance their careers and personal life through flexible working arrangements such as hybrid working and job sharing and competitive financial and lifestyle benefits. We invest in our colleagues through world class development programs (Distinctive Leadership and Career Qualified in Banking), and empower you to learn, grow and pursue exciting career opportunities

Join NAB India:

This is your chance to join NAB India and along with your experience and expertise to help shape an innovation driven organisation that focuses on making a positive impact in the lives of its customers, colleagues and communities

To know more about us please click here

To know more about NAB Global Innovation Centres please click here

We’re on LinkedIn: NAB Innovation Centre India