Associate Vice President

Posted Yesterday
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Block 4, Central Delhi, Delhi, IND
In-Office
Senior level
Financial Services
The Role
Lead deployment and ongoing governance of Active Operations Management (AOM). Coach leaders, facilitate workshops, drive AOM certification, embed metric-driven improvements, analyze operational data for insights, manage enterprise change requests, and engage senior stakeholders to realize efficiency and service benefits.
Summary Generated by Built In

Job Title:

Associate Vice President

Work Type:

Permanent

Location:

DLF Downtown, Sector 25A Phase 3, Block 4

It’s more than a career at NAB. It’s about more meaningful work, more global opportunities and more innovation beyond boundaries .

Your job is just one part of your life. When you bring your ideas, energy, and hunger for growth, you’ll be recognised and rewarded for your contribution in return. You’ll have our support to excel for our customers, deliver positive change for our communities and grow your career.

NAB has established NAB Innovation Centre India as a centre for operations and technology excellence to support NAB deliver faster, better, and more personalized experience to customers and colleagues.

At NAB India, we’re ramping-up and growing at a very fast pace. Our passionate leaders recruit and develop high performing people, empowering them to deliver exceptional outcomes to make a positive difference in the lives of our customers and our communities.

To deliver, drive and embed improved behaviors & capabilities to a wide range of stakeholders across the Enterprise via side-by-side coaching, facilitating workshops. Aom Control IQ/Case work delivery Implementation’s
Key Accountabilities
Ensuring that the AOM methodology and disciplines align with the broader enterprise standards, and uplifts as the enterprise model continues to mature.
Aom Delivery's -Facilitate both group and 1:1 session in the roll out of performance excellence and active operations management resulting in achievement of certification within the AOM methodology
Actively provide feedback to leaders on operational effectiveness opportunities thus uplifting capability and effective metric management
Engage and develop strong relationships with team leader and up to Head of levels within NAB
Supporting NAB leadership team and executive management with effective and insightful management information
Driving AOM data curiosity across NAB, ensuring insights are identified with resulting actions committed and benefits realized
Managing Requests for Change across  the enterprise
Experience
  •  8- 12 years of total experience and Min 2 years of AOM experience is essential including:-
  • Initial deployment of AOM disciplines
  • AOM line management
  • AOM Practitioner Certified (or equivalent) preferred
  • Experience in leadership coaching role
  • Experience in Operations leadership role
  • (knowledge and successful practical application) of AOM using Workware / Control IQ
  • Learning agility: will be required to quickly establish deep understanding different business units and internal processes
  • Advanced data analytics skills: ability to interrogate data for key insights and recommendations.
  • Experienced in senior stakeholder engagement; excellent oral & written communication and interpersonal skills.
  • Delivery of targeted efficiency benefits that are attributed to improved management of operations (Reduced Cost Base, Improved Leader Maturity in Ops management improved Service outcomes.)
  • Results oriented with ability to manage multiple responsibilities with focus on quality and detail.

A diverse and inclusive workplace works better for everyone:

Our goal is to foster a culture that fills us with pride, rooted in trust and respect. NAB is committed to creating a positive and supportive environment where everyone is encouraged to embrace their true, authentic selves. A diverse and inclusive workplace where our differences are celebrated, and our contributions are valued. It’s a huge part of what makes NAB such a special place to be.

More focus on you:

We’re committed to delivering a positive experience for our colleagues and a workplace you can be proud of. We support our colleagues to balance their careers and personal life through flexible working arrangements such as hybrid working and job sharing and competitive financial and lifestyle benefits. We invest in our colleagues through world class development programs (Distinctive Leadership and Career Qualified in Banking), and empower you to learn, grow and pursue exciting career opportunities

Join NAB India:

This is your chance to join NAB India and along with your experience and expertise to help shape an innovation driven organisation that focuses on making a positive impact in the lives of its customers, colleagues and communities

To know more about us please click here

To know more about NAB Global Innovation Centres please click here

We’re on LinkedIn: NAB Innovation Centre India

Skills Required

  • 8-12 years total experience with a minimum of 2 years AOM experience
  • Initial deployment of AOM disciplines
  • AOM line management experience
  • AOM Practitioner Certification (or equivalent)
  • Experience in leadership coaching roles
  • Experience in operations leadership roles
  • Practical application of AOM using Workware / Control IQ
  • Advanced data analytics skills to interrogate data and produce insights
  • Senior stakeholder engagement and excellent oral and written communication
  • Proven delivery of targeted efficiency benefits from improved operations management
  • Learning agility to understand varied business units and processes quickly
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The Company
HQ: Melbourne, Victoria
35,926 Employees

What We Do

We're here to be the most customer-centric company in Australian and New Zealand. We’re focused on what matters most and here to support you with your banking needs in any way we can. We’re open for business. Connect with us: www.nab.com.au/contact-us

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