Job Details
Are you interested in shaping the future of healthcare and providing exceptional health experiences to our community?
The Health & Technology Innovation Center at ChristianaCare is looking for an Associate UX Analyst to join their award-winning team of designers, developers, and user experience experts.
The Associate UX Analyst is focused on understanding the users' needs and implementing delightful, supportable, and value-added solutions designed with the user in mind.
The successful candidate is naturally curious about emerging technology, comfortable working alongside designers, developers, and customers, and is adept at human-centered design testing and research. The Analyst should also possess excellent written and verbal communication skills with a high degree of organization, as well as a keen eye for detail and ability to apply critical thinking to a range of projects while backing up ideas with data.
Our portfolio is a combination of web and mobile applications, VR & AR experiences, wearables, devices, and much more. As an Associate UX Analyst in the Innovation Center, the role works as part of an agile development team to bring a superior competitive experience to our products in a way that earns the complete trust and respect of our users and all who come to know us.
Principal Duties and Responsibilities
- Conduct human-centered design research, develop and execute test plans, and convert observations into actionable and meaningful insights
- Support and facilitate design thinking activities, agile development methodologies, and discovery workshops
- Maintain the Innovation Center's application portfolio, perform thorough market research, and provide strategic recommendations to enhance usability and accessibility
- Manage backlog enhancements, monitor deliverables, and assist with the development of innovative prototypes
- Understand and document customer needs, requirements, and technical specifications
- Provide first-level support for the Innovation Center portfolio of products and act as the liaison between the team and IT Support Analysts
- Represent the Innovation Center during tours, presentations, and other events both inside and outside traditional business hours and locations
- Work both independently and collaboratively with key stakeholders and manage and communicate priorities and tasks often within tight time boxes
- Perform assigned work and other related duties as required, frequently outside of traditional business hours
Education and Experience Requirements
- Bachelor’s degree in UX, Interaction, Entrepreneurship, or related STEM programs. Equivalent experience will also be considered.
- Minimum of 2 years of demonstrated experience in project management, agile development, systems analysis or similar field
- Experience with human-centered design, user experience best practices, and design thinking methodologies
- Excellent time management, communication, and organizational skills
- Demonstrated ability to manage and coordinate multiple competing priorities and projects
- Experience with software and/or hardware user support
- Aptitude for learning quickly and possess strong attention to detail
ChristianaCare Offers:
- Full Medical, Dental, Vision, Life Insurance, etc.
- Two retirement planning offerings, including 403(b) with company contributions
- Generous paid time off with annual roll-over and opportunities to cash out
- 12 week paid parental leave
- Tuition assistance
- Incredible Work/Life benefits including annual membership to care.com, access to backup care services for dependents through Care@Work, retirement planning services, financial coaching, fitness and wellness reimbursement, and great discounts through several vendors for hotels, rental cars, theme parks, shows, sporting events, movie tickets and much more!
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Post End DateDec 16, 2024
EEO Posting Statement
Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.
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What We Do
Headquartered in Wilmington, Delaware, ChristianaCare is one of the country’s most dynamic health care organizations, centered on improving health outcomes, making high-quality care more accessible and lowering health care costs.
ChristianaCare includes an extensive network of primary care and outpatient services, home health care, urgent care centers, three hospitals (1,336 beds), a freestanding emergency department, a Level I trauma center and a Level III neonatal intensive care unit, a comprehensive stroke center and regional centers of excellence in heart and vascular care, cancer care and women’s health. It also includes the pioneering Gene Editing Institute.
ChristianaCare is nationally recognized as a great place to work, rated by Forbes as the 2nd best health system for diversity and inclusion, and the 29th best health system to work for in the United States, and by IDG Computerworld as one of the nation’s Best Places to Work in IT. ChristianaCare is rated by Healthgrades as one of America’s 50 Best Hospitals and continually ranked among the nation’s best by U.S. News & World Report, Newsweek and other national quality ratings. ChristianaCare is a nonprofit teaching health system with more than 260 residents and fellows. With its groundbreaking Center for Virtual Health and a focus on population health and value-based care, ChristianaCare is shaping the future of health care
