We are currently seeking an Associate Technical Consultant to be part of our Technical Consulting team for our Unycom Product. The Associate Technical Consultant is responsible for providing guidance and support to customers on the effective management and delivery of technical applications and services. Ensures solutions are aligned with customer objectives, driving successful outcomes through consultation, implementation support, and ongoing optimization.
About You – experience, education, skills, and accomplishments
- Bachelor’s Degree or equivalent in a technical field
- 2 Years of Relevant Experience
- Strong written and verbal communication skills in English
- Strong knowledge of SQL
It would be great if you also have
- Understanding of coding languages such as Java
- Knowledge of Intellectual Property
What will you be doing in this role?
- Engage actively in customer meetings to gain a deep understanding of their business objectives, technical requirements, and challenges, ensuring a thorough grasp of their needs and context.
- Perform comprehensive assessments to identify and recommend the most appropriate technological solutions, leveraging detailed analysis to address customer requirements effectively.
- Support the design, development, and implementation of technology solutions, contributing to the creation of tailored strategies and ensuring solutions are aligned with customer needs.
- Configure, set up, quality assure and optimize systems and applications, performing tasks such as, customer demos, testing, documentation and User Acceptance Testing support to ensure seamless functionality and performance.
- Document and report on technical configurations, setup processes, and troubleshooting activities, providing detailed records that support ongoing maintenance and future reference.
About the Team
This role will report into the Manager, Technical Consulting working as part of a team of 5 Technical Consultants
Hours of Work
Full-time, permanent role based out of our Graz office on a hybrid basis, 2 days per week in the office.
At Clarivate, we are committed to providing equal employment opportunities for all persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.
Top Skills
What We Do
Clarivate™ is a global leader in providing solutions to accelerate the lifecycle of innovation. Our bold mission is to help customers solve some of the world’s most complex problems by providing actionable information and insights that reduce the time from new ideas to life-changing inventions in the areas of science and intellectual property. We help customers discover, protect and commercialize their inventions using our trusted subscription and technology-based solutions coupled with deep domain expertise. For more information, please visit clarivate.com.
