Our Mission
Healthcare should work for patients, but it doesn’t. In their time of need, they call down outdated insurance directories. Then wait on hold. Then wait weeks for the privilege of a visit. Then wait in a room solely designed for waiting. Then wait for a surprise bill. In any other consumer industry, the companies delivering such a poor customer experience would not survive. But in healthcare, patients lack market power. Which means they are expected to accept the unacceptable.
Zocdoc’s mission is to give power to the patient. To do that, we’ve built the leading healthcare marketplace that makes it easy to find and book in-person or virtual care in all 50 states, across +200 specialties and +12k insurance plans. By giving patients the ability to see and choose, we give them power. In doing so, we can make healthcare work like every other consumer sector, where businesses compete for customers, not the other way around. In time, this will drive quality up and prices down.
We’re 17 years old and the leader in our space, but we are still just getting started. If you like solving important, complex problems alongside deeply thoughtful, driven, and collaborative teammates, read on.
Your Impact on our Mission
As a Strategic Finance Associate, you will partner directly with sales, marketing, and product leadership to analyze and forecast key drivers of Zocdoc’s financial performance and support strategic decision-making. We are looking for a highly motivated and analytical problem solver to join our team. This role offers an exciting opportunity to contribute to the strategic decision-making process of the company and play a key role in driving financial performance and growth.
You’ll enjoy this role if you…
- Enjoy using technology to generate and analyze data strategically
- Are collaborative, and enjoy building relationships at all levels of an organization
- Are action oriented; you like tackling new challenges
- Are flexible, and comfortable with the uncertainty of change
Your day to day is…
- Provide strategic finance and analytical support to Zocdoc’s business units through forecasting, reporting, modeling, financial analysis, and business case preparation
- Collaborate with sales, marketing, and product leadership teams to prioritize strategic initiatives and direct investment decisions
- Own financial models to forecast revenue, expenses, and key performance metrics
- Monitor and evaluate financial performance against company forecasts/targets, identifying variances and recommending corrective actions
- Assist in the preparation of presentations and reports for senior management and stakeholders, summarizing key findings and recommendations
- Support preparation of materials for Zocdoc’s board and investors
- Participate in ad-hoc projects and analyses as needed to support strategic initiatives and business priorities, including customer acquisition and unit economic analyses
You’ll be successful in this role if you have…
- 2-4 years of work experience in a highly analytical field, such as strategic finance, corporate finance, sales operations, investment banking, private equity, or consulting
- Strong analytical skills with the ability to interpret financial data and develop insights
- Proficiency in financial modeling and analysis, with with advanced proficiency in Excel
- Excellent communication and presentation skills, with the ability to effectively communicate complex financial concepts to non-finance stakeholders
- Highly organized with the ability to manage multiple priorities and meet deadlines in a fast-paced environment
- Proactive, self-motivated, and detail-oriented with a strong commitment to accuracy and quality
- Experience with SQL or business intelligence/data visualization platforms (e.g., Looker, Tableau), a plus!
- Experience in technology, healthcare, and/or consumer marketplaces a plus
- A strong academic record
Benefits
- Flexible, hybrid work environment
- Unlimited PTO
- 100% paid employee health benefit options
- Employer funded 401(k) match
- Corporate wellness programs with Headspace and Peloton
- Sabbatical leave (for employees with 5+ years of service)
- Competitive parental leave
- Cell phone reimbursement
- Great Place to Work Certified
- Catered lunch everyday along with snacks
- Commuter Benefits
- Convenient Soho location
About us
Zocdoc is the country’s leading digital health marketplace that helps patients easily find and book the care they need. Each month, millions of patients use our free service to find nearby, in-network providers, compare choices based on verified patient reviews, and instantly book in-person or video visits online. Providers participate in Zocdoc’s Marketplace to reach new patients to grow their practice, fill their last-minute openings, and deliver a better healthcare experience. Founded in 2007 with a mission to give power to the patient, our work each day in pursuit of that mission is guided by our six core values. Zocdoc is a private company backed by some of the world’s leading investors, and we believe we’re still only scratching the surface of what we plan to accomplish.
Zocdoc is a mission-driven organization dedicated to building teams as diverse as the patients and providers we aim to serve. In the spirit of one of our core values - Together, Not Alone, we are a company that prides itself on being highly collaborative, and we believe that diverse perspectives, experiences and contributors make our community and our platform better. We’re an equal opportunity employer committed to providing employees with a work environment free of discrimination and harassment. Applicants are considered for employment regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity, gender expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or any other class protected by applicable laws.
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What We Do
Zocdoc is the tech company at the beginning of a better healthcare experience. Each month, millions of patients use Zocdoc to find in-network neighborhood doctors, instantly book appointments online, see what other real patients have to say, get reminders for upcoming appointments and preventive check-ups, fill out their paperwork online, and more.
Why Work With Us
Zocdoc's forward-thinking approach prioritizes collaboration, agility, and continuous learning in service of our long-term vision. This has helped us drive significant innovation in a complex, slow-moving industry, and our talented team is looking for impact-minded individuals to join us as we continue to re-imagine the healthcare experience.
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Zocdoc Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Our NYC office is accessible to all employees five days a week, though working in-office remains completely voluntary; everyone is invited but nobody is required to work in the office.
