Associate / Sr. Associate - Operations

Job Posted 2 Days Ago Reposted 2 Days Ago
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Mumbai, Maharashtra
Junior
Information Technology • Professional Services • Consulting
The Role
Responsible for handling back office processes and providing solutions to customers in various industries such as Travel and Insurance.
Summary Generated by Built In

Company Description

WNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Telecommunications, Travel and Utilities. Globally, the group’s over 44,000+ Professionals serve across 60 delivery centers in 16 countries worldwide.
Our mission as an organization is guided by our CIRCLE of Values: Client First, Integrity, Respect, Collaboration, Learning, Excellence.


Job Description

Handling Back office processes, providing solution to customers across various industries like Travel, Insurance and Banking clients in Non-Voice processes. 

Qualifications

Only Non Technical Graduates
Fresher or 1 years and above Experience with in BPO with specific to Travel, Insurance, Utilities or Customer Support domain will be an added advantage and Experienced candidates will be considered for Sr. Associate roles.
System working knowledge required: Basic Computer Knowledge (Citrix, ADUC, Windows OS, basic internet and web-based applications
Language proficiency (English) - Good/ Excellent

Top Skills

Aduc
Citrix
Web-Based Applications
Windows Os
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The Company
HQ: Mumbai
59,000 Employees
On-site Workplace
Year Founded: 1996

What We Do

WNS (Holdings) Limited (NYSE: WNS) is a leading Business Process Management (BPM) company. WNS combines deep industry knowledge with technology, analytics, and process expertise to co-create innovative, digitally led transformational solutions with over 400 clients across various industries. WNS delivers an entire spectrum of BPM solutions including industry-specific offerings, customer experience services, finance and accounting, human resources, procurement, and research and analytics to re-imagine the digital future of businesses. As of December 31, 2022, WNS had 57,994 professionals across 64 delivery centers worldwide including facilities in Canada, China, Costa Rica, India, the Philippines, Poland, Romania, South Africa, Spain, Sri Lanka, Turkey, the United Kingdom, and the United States.

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