Associate Solutions Manager - Paragon / Remote

*** ASSOCIATE SOLUTIONS MANAGER*** 

Remote U.S.-based Role 

POSITION SUMMARY 

Paragon is a remote-first company with employees in North America and Asia. Our products help deliver care to patients in many communities around the United States. We are looking for a Product Manager to play a key role in this very important system by being engaged in every aspect of our offering from product conceptualization to delivery. You will work with our customers, company leadership and cross-functionally to ensure that our R&D team works on the right thing at the right time. 

You will own and drive the investments from a high-level concept design to delivery and operation. You will be responsible for understanding the needs of our customers and customer-facing teams and establish priorities and roadmap for the entire product portfolio. 

This position will allow you to gain broad-based yet unique knowledge of Healthcare IT applications, hospital workflows, process management, and the Healthcare IT market while preparing you for an exciting career in a fast-paced, high-growth environment. If you’re ready to join an exciting new and rewarding team, we want to hear from you! 

KEY DUTIES & RESPONSIBILITIES 

Focused on developing and identifying product requirements based on internal and external client feedback and through direct observation and assessment of industry trends. 

• Ensures the quality, design, experience, and value of current products in the market and the next product in development. 

• Part evangelist and part visionary, Product Management works closely with the organization and other areas of the company to ensure that long-term vision becomes a reality by developing solutions that embody the key themes of our product direction. 

• Able to apply strong domain expertise creatively and innovatively to ensure that Paragon is building world-class products in-line with client, market, and government regulations internationally. 

• Collaborates closely with the Project Manager to ensure the product is on-track, on budgets, and moving in-line with expected quality and design targets. 

• Identifies prioritization of features and balances scope within value stream capacity 

• Responsible for managing feature enhancements. 

• Identifying and evaluating the impact of quality on a product and ensuring a high-quality and satisfying experience for our clients. 

Accountabilities 

Manages the product value stream and delivery. 

• Identifies and translates critical market/customer needs into offerings. 

• Utilizes customer and market input to develop new product opportunities, overall product roadmap, and portfolio analysis and allocation. 

• Manages and delivers on the product roadmap. 

• Optimizes investments/spending against priority actions (e.g., maintenance, new development) 

• Makes program commitment. 

• Provides support to develop marketing and launch plans. 

• Conducts channel readiness. 

Owns the customer offering from enablement to execution (end-to-end PLM) 

• Defines market requirements to ensure seamless hand-off to Product Development 

• Manages market value proposition to product lifecycle management (PLM) to product delivery processes. 

• Contributes to sales, operational, and channel readiness. 

• Contributes to product positioning activities such as scope, buyer persona, packaging, etc. 

Contributes to the solution P&L 

• Develops an initial business case. 

• Partners with functional departments to ensure understanding/commitment. 

• Partners with Finance to inform budget preparation. 

Experience & Education 

Academic and Professional Qualifications: 

• Bachelor’s degree in business, IT, Marketing, Finance, or business-related field. 

• Relevant postgraduate qualifications and professional memberships will be preferred. It is essential that a person at this level proactively maintain awareness of development methodology and standards to improve project, product, or process quality. 

Experience: 

• Strong domain expertise in-line with their product area of specialty 

• Understands the competitive product mix and emerging players and solutions in the market specific to technology and interoperability. 

• Understands the solutions, design, and feature mix in the market/competitive products. 

• Has a fair idea of broad brush of competitive products in the market and product extensions. 

• Can analyze the market gaps in product portfolio and recommend stages of product development. 

• Able to use workflow tools, brainstorming and visualization tools and techniques. 

• Able to interface with Development groups effectively. 

• Production of product roadmaps along with features and designs based on different stages of the product. 

• Capable of interacting with customers, partners, market consultants to address market-product competition mix. 

• Skilled in innovating product-based solutions based on changing market and customer requirements. 

• Flair for understanding technology platforms which are prevalent in market/competition. 

• Able to translate customer problems into features and design requirements. 

Travel Requirements 

approx. 20% 

Working Arrangements 

• Remote role. This associate may live anywhere in the continental U.S., near a major airport.