Junior Software Development Engineer in Test

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements.

We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.

At Genesys, we believe that exceptional customer experiences begin with innovative technology. Our mission is to unify customer and agent experiences across multiple channels. As we continue to expand our product portfolio, we are seeking an Associate Software Engineer in Test to contribute to our efforts in enhancing the capabilities of our Knowledge, Mobile and Gadget development related QA. 

What you will do: 

·         Collaborate with cross-functional teams, including DEV and PM, in a fast-paced, delivery-driven environment. 

·         Plan, design and develop efficient, resilient, tests to cover our Cloud application used by more than 1 million agents worldwide.

·         Execute, debug and review, tests related to newly developed features.

·         Implement and maintain CI/CD processes to ensure efficient workflows. 

Who you are: 

·         Hold a bachelor's degree in computer science, Software Engineering, or a related field (or equivalent work experience). 

·         Possess strong programming skills in Java/ TypeScript

·         Have familiarity with mobile application testing for iOS and Android platforms. 

·         Demonstrate excellent interpersonal and communication skills and a proven ability to collaborate effectively in a team. 

·         Understand software development principles, data structures, and algorithms. 

·         Knowledge of testing methodologies. 

Additional Skills: 

·         Ability to understand and debug complex use case related tests. 

·         Knowledge and experience with different automation FWs 

·         Good understanding of OO programming 

·         Familiarity with tools such as Jira, Git flow, and Bitbucket is advantageous. 

What do we offer?

·         The warmest of welcomes: we will make sure you feel part of the Genesys team from day 1

·         The best of both worlds: the stability of a multinational company and the flexibility and speed of a startup company

·         Keep you in the loop: complete support and transparency from our global and local leaders

·         An A-team: talented and experienced professionals you can learn the industry tricks from and an open & inclusive community

·         Flexibility: office, remote or hybrid? Choose what you need to be at your best every day

·         The chance of landing a full-time position at the end of your internship

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About Genesys:

Genesys® empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud™ is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit www.genesys.com.

Reasonable Accommodations:

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Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.

Please note that recruiters will never ask for sensitive personal or financial information during the application phase.