The Role
Leads a large automation portfolio spanning behavioral health and OptumCare, managing concurrent technology initiatives, cross-functional workstreams, delivery risks, resources, and performance metrics. Drives Agile execution, AI adoption, automation, operational excellence, stakeholder alignment, and organizational change while improving productivity, workflow efficiency, and business outcomes.
Summary Generated by Built In
Requisition Number: 2387246
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
Primary Responsibilities:
Required Qualifications:
Preferred Qualifications:
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
Primary Responsibilities:
- Lead and support the Behavioral Health, Complex Medical Condition, and OptumCare automation portfolio, representing approximately $40M in deployed solutions
- Manage multiple concurrent projects and initiatives, ensuring alignment with business priorities, timelines, and strategic objectives
- Coordinate and align cross-functional workstreams to drive successful project delivery and operational outcomes
- Identify and remove delivery obstacles, mitigate risks, and resolve issues to maintain project momentum and execution success
- Leverage AI-enabled tools and insights to improve productivity, decision-making, execution efficiency, and portfolio visibility
- Drive adoption of AI-driven solutions to automate repetitive tasks, streamline workflows, and enhance team effectiveness
- Evaluate and apply emerging AI capabilities and technologies to foster innovation, continuous improvement, and operational excellence
- Monitor portfolio performance and delivery metrics, ensuring commitments are met and business value is realized
- Collaborate with business and technology stakeholders to define priorities, optimize resources, and achieve organizational goals
- Champion a culture of innovation by identifying opportunities to improve processes, accelerate delivery, and increase efficiency through AI and automation
- All other jobs required by their manager
- Comply with all applicable Company policies, procedures, and business directives, changes including those relating to work location, team assignments, work schedules, and flexible work arrangements
Required Qualifications:
- Bachelor's degree in Computer Science, Information Technology, Engineering, Business, or a related field
- 5+ Experience in leading high-performing engineering teams, driving Agile delivery, incident management, automation/AI initiatives, and DevOps best practices
- 3+ years of experience leading technology, automation, software engineering, or operational transformation initiatives
- Experience managing multiple concurrent projects and cross-functional teams in a fast-paced environment
- Demonstrated leadership experience with responsibility for project delivery, resource coordination, stakeholder management, and team development
- Experience managing portfolios of work, establishing priorities, mitigating risks, and driving execution against business objectives
- Experience with Agile delivery methodologies, project management practices, and performance metrics
- Solid knowledge of software development, automation technologies, and operational processes
- Knowledge of emerging AI trends, capabilities, and best practices, with the ability to identify opportunities for innovation and continuous improvement
- Proven ability to leverage AI-enabled tools and technologies to improve productivity, decision-making, workflow efficiency, and business outcomes
- Proven solid analytical, problem-solving, and decision-making skills with the ability to translate complex information into actionable plans
- Proven excellent communication, collaboration, and influencing skills with experience working across business and technology organizations
- Proven ability to drive organizational change, operational excellence, and adoption of new technologies, including AI-driven solutions
Preferred Qualifications:
- Certifications in Agile, Scrum, Project Management, AI, Cloud Technologies, or other related disciplines
- Experience leading enterprise-scale automation programs and managing large portfolios of deployed solutions
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
Skills Required
- Bachelor's degree in Computer Science, Information Technology, Engineering, Business, or a related field
- 5+ years of experience leading high-performing engineering teams, driving Agile delivery, incident management, automation or AI initiatives, and DevOps best practices
- 3+ years of experience leading technology, automation, software engineering, or operational transformation initiatives
- Experience managing multiple concurrent projects and cross-functional teams in a fast-paced environment
- Leadership experience with project delivery, resource coordination, stakeholder management, and team development responsibilities
- Experience managing work portfolios, establishing priorities, mitigating risks, and driving execution against business objectives
- Experience with Agile delivery methodologies, project management practices, and performance metrics
- Knowledge of software development, automation technologies, and operational processes
- Knowledge of emerging AI trends, capabilities, and best practices
- Ability to leverage AI-enabled tools and technologies to improve productivity, decision-making, workflow efficiency, and business outcomes
- Strong analytical, problem-solving, and decision-making skills
- Excellent communication, collaboration, and influencing skills across business and technology organizations
- Ability to drive organizational change, operational excellence, and adoption of new technologies, including AI-driven solutions
- Certifications in Agile, Scrum, Project Management, AI, Cloud Technologies, or related disciplines
- Experience leading enterprise-scale automation programs and managing large portfolios of deployed solutions
Optum Compensation & Benefits Highlights
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Leave & Time Off Breadth — PTO is generally described as decent or good, and many note it as a strong part of the package. Actual ability to take time off can depend on workload and team coverage.
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Retirement Support — Offerings include a 401(k) with employer match and access to an employee stock purchase plan, which are highlighted as meaningful components of total rewards. These programs are consistently referenced among core benefits.
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Parental & Family Support — Parental and caregiver leave, along with adoption assistance, are publicly highlighted and viewed as notable elements of the package. Availability can be role-specific, but these supports contribute to overall breadth where offered.
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The Company
What We Do
Optum, part of the UnitedHealth Group family of businesses, is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. At Optum, we support your well-being with an understanding team, extensive benefits and rewarding opportunities. By joining us, you’ll have the resources to drive system transformation while we help you take care of your future. We recognize the power of connection to drive change, improve efficiency and make a difference in health care. Join a team where your skills and ideas can make an impact and where collaboration is key to creating technology that produces healthier outcomes.
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Optum Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Optum has three workplace models that balance the needs of the business and the responsibilities of each role. These models, core on‑site (5 days/week), hybrid (4 days/week) and telecommute or fully remote, vary by country, role and location.
Typical time on-site:
Not Specified
