Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
We are seeking an Oracle HCM Cloud Techno-Functional Consultant (Production Support) with 7-11 years of experience. The role involves providing L2/L3 support for Oracle HCM Cloud, including incident resolution, integrations (OIC, HCM Extracts, HDL/HSDL, REST/SOAP APIs), Fast Formulas, BI Publisher, OTBI, security, and quarterly releases. The consultant will collaborate with HR, Payroll, Benefits, and Talent teams to resolve issues, support enhancements, and drive process improvements. Candidates should have hands-on experience across Oracle HCM modules, strong troubleshooting and stakeholder management skills, and experience working in an ITIL-based 16x7 support environment, including on-call and rotational weekend support. Experience with global implementations, payroll operations, ServiceNow, and compliance requirements is preferred.
Primary Responsibility:
- Comply with all applicable Company policies, procedures, and business directives, changes including those relating to work location, team assignments, work schedules, and flexible work arrangements
Required Qualifications:
- Graduate degree or equivalent experience
- 4+ years of experience to develop and maintain integrations using Oracle Integration Cloud (OIC), APIs, and middleware
- Provide ongoing support for upgrades, patches, and new feature rollouts
This position will begin with AI user persona and with new AI agent capabilities introduced in the latest Oracle HCM package, it has potential to grow to AI builder.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
Skills Required
- Graduate degree or equivalent experience
- 7–11 years of relevant experience
- 4+ years developing and maintaining integrations using Oracle Integration Cloud, APIs, and middleware
- Ongoing support for upgrades, patches, and new feature rollouts
- Hands-on experience across Oracle HCM Cloud modules
- Experience with L2/L3 production support, incident resolution, and troubleshooting
- Experience with Oracle HCM integrations, HCM Extracts, HDL/HSDL, REST/SOAP APIs, Fast Formulas, BI Publisher, OTBI, and security
- Strong stakeholder management skills
- Experience working in an ITIL-based 16x7 support environment, including on-call and rotational weekend support
- Experience with global implementations, payroll operations, ServiceNow, and compliance requirements
Optum Compensation & Benefits Highlights
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Leave & Time Off Breadth — PTO is generally described as decent or good, and many note it as a strong part of the package. Actual ability to take time off can depend on workload and team coverage.
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Retirement Support — Offerings include a 401(k) with employer match and access to an employee stock purchase plan, which are highlighted as meaningful components of total rewards. These programs are consistently referenced among core benefits.
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Parental & Family Support — Parental and caregiver leave, along with adoption assistance, are publicly highlighted and viewed as notable elements of the package. Availability can be role-specific, but these supports contribute to overall breadth where offered.
Optum Insights
What We Do
Optum, part of the UnitedHealth Group family of businesses, is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. At Optum, we support your well-being with an understanding team, extensive benefits and rewarding opportunities. By joining us, you’ll have the resources to drive system transformation while we help you take care of your future. We recognize the power of connection to drive change, improve efficiency and make a difference in health care. Join a team where your skills and ideas can make an impact and where collaboration is key to creating technology that produces healthier outcomes.
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Optum Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Optum has three workplace models that balance the needs of the business and the responsibilities of each role. These models, core on‑site (5 days/week), hybrid (4 days/week) and telecommute or fully remote, vary by country, role and location.
