Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better.
We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that’s you we would love to have you join us!
Job Description
Rockwell Automation's Global Managed Services Support organisation is in search of a motivated and proactive Associate Software Engineer to join our team. This role is critical in ensuring uninterrupted support for our Manufacturing Execution System (MES) projects, operating in a 24×7 environment.
As an Associate Software Engineer, you will work with a skilled team to provide technical assistance, troubleshoot issues, develop new features / enhancements, and maintain system stability for our customers and company partners. You will monitor system performance, resolve incidents, and ensure escalation.
You will report SENIOR PROJECT MANAGER of the function and will work from our Chennai OMR Office in Hybrid work model.
Your Responsibilities:
- Analyse and resolve customer issues, document solutions and best practices.
- Collaborate with technical teams and customer service for support.
- Participate in product improvements and respond promptly to technical assistance requests.
- Contribute to support projects with 30% development tasks and rotational shifts for 24×7 support.
- Follow a hybrid work model (3 days in office).
- Participate in all phases of the software development life cycle: analysis, coding, testing, debugging, and deployment.
- Code following specified standards, including pseudo code, comments, and unit testing.
- Deliver well-tested, error-free code and respond promptly to bug reports.
- Conduct system-wide tests, monitor performance, and provide technical support.
- Develop modular solutions, configure/instal software components, and maintain ERP/SAP-MES integration with installation guides
The Essentials - You Will Have:
- Must have a bachelor's degree in a technical field related to IT (e.g., BCA, BTech, or BE) with 1+ year experience.
- Must have knowledge of FTPC (FactoryTalk Production Centre)
- Must have technical knowledge software development, systems design, and deployment
- Must have Java Programming skill with MSSQL and Oracle databases.
- Very good command of English (spoken and written).
- Find solutions to technical challenges, especially when standard procedures don't apply
- Willingness to work the 2nd and 3rd shifts. Please note that work shifts in our team include the following time slots: 3:00 PM – 11:00 PM, 11:00 PM – 07:00 AM. You must be prepared to work in any of these shifts.
- Willingness to work 100% from the office for the first 6 months (hybrid afterward)
The Preferred - You Might Also Have:
- We prefer a Master's degree (MCA, MTech).
- At least 1 year of experience in java-based automation software.
- Experience of SQL and Database management.
- Good understanding in Tyre Manufacturing Execution Systems.
What We Offer:
Our benefits package includes …
- Comprehensive mindfulness programmes with a premium membership to Calm
- Volunteer Paid Time off available after 6 months of employment for eligible employees
- Company volunteer and donation matching program – Your volunteer hours or personal cash donations to an eligible charity can be matched with a charitable donation.
- Employee Assistance Program
- Personalised wellbeing programmes through our OnTrack programme
- On-demand digital course library for professional developme and other local benefits!
At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right person for this or other roles.
#LI-Hybrid
#LI-FR1
Rockwell Automation’s hybrid policy aligns that employees are expected to work at a Rockwell location at least Mondays, Tuesdays, and Thursdays unless they have a business obligation out of the office.
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What We Do
At Rockwell Automation, we connect the imaginations of people with the potential of technology to expand what is humanly possible, making the world more intelligent, more connected and more productive.
