Relay is the Intelligent System of Action for the physical economy. While the digital revolution has often left the deskless workforce behind, we are closing that gap by transforming analog frontline operations into a data-rich, AI-powered ecosystem. We aren't just selling radios, we’re building the digital foundation for the 80% of the global workforce that doesn't work at a desk.
Why Join Relay?
- A Proven Winner: Join a hyper-growth company trusted by over 10% of the Fortune 500, continuing to move upmarket with massive impact.
- High Value, High Impact: With 47% of our revenue from $100K+ ARR customers and 135% Net Revenue Retention (NRR), you'll be joining a company rooted in value creation.
- Market-Leading Innovation: The Relay platform captures 1 billion new data points weekly and features award-winning AI tools like TeamTranslate™, with 500% YoY growth.
- World-Class Leadership: Our stellar leadership team is built to help us scale toward our next major milestones.
- The Relay Culture: We’re dedicated to helping you do the best work of your life (BWIML), investing in your growth through L.I.T., living our CHASE values, and learning from incredibly talented, supportive teammates who make the work (and the wins) better every day.
Now, here’s what we’re building, and where you come in.
About the Role/TeamWe're looking for an Associate Software Engineer to join our Embedded Development team. This is a small, high-performance team within a fast-growing organization where you'll have real ownership and responsibility from day one. You'll ramp up quickly, work across a broad and interesting tech stack, and have a direct impact on hundreds of thousands of physical devices in the hands of frontline workers.
Our technology spans cellular communication, embedded systems, voice processing, Linux, AOSP, app development, and AI — giving you broad exposure that's rare at the associate level. This is a great opportunity for someone early in their career who's genuinely excited about how hardware and software come together, and who wants to solve real problems for real people.
What You’ll Do- Collaborate closely with device, QA, platform suppliers, external companies, and third-party contractors to identify and resolve hardware and software issues.
- Build and maintain tooling to isolate and reproduce common application issues, accelerating debugging across internal and external teams.
- Work with a team to bring up new embedded products.
- Improve the efficiency of test and development processes across the organization.
- Write and execute black-box tests against both hardware and software systems.
- Work across a wide range of technologies and programming languages as the product evolves.
- B.S. in Computer Science, Mathematics, Physics, or a related field.
- Familiarity with Linux and embedded systems environments.
- A self-starter mindset with a genuine curiosity about how hardware and software systems work — and fail.
- Strong organizational skills and the ability to manage your own workload with minimal oversight.
- Clear, effective communication skills — including the ability to translate complex technical concepts for non-technical stakeholders — and a collaborative approach to working across teams.
- Experience with Android development or familiarity with AOSP.
- Exposure to cellular technologies or mobile network protocols.
- Familiarity with scripting languages (Python, Bash, or similar) for test automation.
- Experience writing or executing test cases for embedded or hardware systems.
- Prior work with any version control or CI/CD tools (Git, Jenkins, etc.).
About Relay | Culture, Benefits & Perks
Our culture hinges on Relayers getting LIT up in an environment that fosters Learning, Impact, and Teamwork, where we CHASE the best work of our lives. We call this BWIML (Best Work In My Life).
At Relay, we offer:
- 100% Paid Insurance: Health, Dental, Vision, Long/Short Term Disability, and Life Insurance for you and your dependents
- Generous Paid Time Off
- 401(k) Savings Plan + Company Match
- Baby Cash Reward + Paid Parental Leave
- Wellness Perks: If you’re joining our Raleigh-based HQ, you’ll have access to a world-class onsite fitness center with instructor-led classes, plus tennis, basketball, pickleball, and cycling
- Team Events & Culture: From company celebrations to team outings, we work hard and have fun doing it.
- Latest tech, standing desks, and all the tools and software you need to thrive
The future of frontline work is being built here. Come build it with us. We can’t wait to hear from you.
The Relay Hybrid Work ModelAt Relay, relationships are at the core of everything we do - and this translates to how we approach our customers and our work internally. Our relational approach is also at the heart of why we ask all Relayers in our hybrid model to work from the office a minimum of 3 days per week on Mondays, Wednesdays, and Fridays. If you are a leader at Relay, we ask that you are available to your teams and onsite fully in the office.
Skills Required
- B.S. in Computer Science, Mathematics, Physics, or a related field
- Familiarity with Linux and embedded systems environments
- Strong organizational skills and ability to manage workload
- Clear communication skills for technical concepts
What We Do
Software powers the workforce...except for 55 million members who aren’t given access to a communication tool or rely on a walkie-talkie. With expense, the active nature of their jobs and guest interaction rendering a smartphone impractical, this subset of the workforce is often completely disconnected - not only from one another, but from critical information that could improve their efficiency and positively impact the bottom line of the companies that employ them.
