Jobs at Relay

The Software QA Developer I will ensure the quality of Relay’s products by creating and executing test cases, collaborating with the development team, and analyzing defects and testing results.

As a Director of Sales, you will lead high-performing teams, manage complex enterprise sales cycles, and develop revenue strategies for industrial segments, driving alignment across departments and mentoring Account Executives.

The Senior Director of Sales will lead the Industrial vertical, build sales teams, develop strategies, and drive market expansion in an AI-powered ecosystem for frontline operations.

The Enterprise Customer Success Manager will lead high-impact site deployments, navigate organizational structures, advocate for customer needs, and ensure success in multi-site accounts while adapting strategies for various stakeholders.

The Forward Deployed Engineer engages directly with manufacturers to deploy AI-driven solutions, managing pre-sales and implementation cycles while integrating with production systems and supporting technical leadership.

Support the recruiting team by managing candidate experience, scheduling onsite interview loops, maintaining recruiting content (LinkedIn, Notion), running recruiting ops projects, building talent pipelines, attending local events, and assisting with preboarding and Day 1 orientation.

Own the Revenue Engineering product area, drive Product-Led Revenue Expansion, and develop Revenue Intelligence for better decision-making. Collaborate with cross-functional teams to ensure seamless revenue operations and automate workflows.

Lead a team of 7–10 Customer Success Managers to drive retention and expansion for mid-market and enterprise accounts. Set account strategy, refine playbooks, own segment lifecycle outcomes, diagnose recurring performance patterns, partner cross-functionally, manage escalations, and develop reps to operate with autonomy. Translate field insight into product and GTM recommendations; travel approximately 25%.

The Customer Success Specialist II manages mid-market customer accounts, ensuring retention and identifying growth opportunities to maximize operational excellence and value realization.

As a Customer Success Manager at Relay, you will manage hospitality accounts, drive revenue growth, and ensure customer satisfaction through strategic partnerships and value realization.

As an Associate Software Engineer, you will work on embedded systems, collaborating on hardware-software issues, testing, and tooling, contributing to product development.

As an Associate Software Engineer in Site Reliability Engineering, you will monitor and improve system performance, manage infrastructure-as-code, support CI/CD pipelines, and participate in on-call rotations.

As an Associate Product Manager, you'll define and deliver products for internal operations, acting as a bridge between engineering and internal users, focusing on AI and automation to improve workflows.

The Art Director will create and maintain a design system in Figma, lead creative production across mediums, mentor a team, and ensure high-quality output aligned with brand strategy.

The Account Based Marketing Manager will lead and scale the ABM program, create playbooks, align with sales, execute campaigns, analyze data for optimization, and promote customer successes.

The Technical Support Specialist III leads technical support cases, collaborates cross-functionally, manages documentation, and provides customer feedback to enhance the product experience.

The Sales Development Representative will generate sales prospects, execute outreach campaigns, and support the sales team in a tech-driven environment.