Jobs at Relay

Support the Product team by conducting customer interviews and observations, performing market and competitor analysis, gathering feedback from Ops and Sales, analyzing product usage data, and synthesizing insights to inform product strategy. May visit customer sites.

As Customer Operations Systems Manager, you'll implement and optimize technology solutions for the Customer Organization, enhancing efficiency and automating workflows. You will work closely with teams, leveraging AI for operational improvements, managing documentation, analyzing data, and maintaining systems to support strategic goals.

The Forward Deployed Engineer engages directly with manufacturers to deploy AI-driven solutions, managing pre-sales and implementation cycles while integrating with production systems and supporting technical leadership.

The Senior Director of Supply Chain will lead the supply chain strategy at Relay, overseeing procurement, vendor management, logistics, and demand planning while ensuring cost efficiency and on-time delivery.

The Enterprise Customer Success Manager will lead high-impact site deployments, navigate organizational structures, advocate for customer needs, and ensure success in multi-site accounts while adapting strategies for various stakeholders.

As a Director of Sales, you will lead high-performing teams, manage complex enterprise sales cycles, and develop revenue strategies for industrial segments, driving alignment across departments and mentoring Account Executives.

The Senior Director of Sales will lead the Industrial vertical, build sales teams, develop strategies, and drive market expansion in an AI-powered ecosystem for frontline operations.

Lead event planning, execution, facilities management, and catering operations, ensuring alignment with company culture and growth strategies while enhancing community engagement and team experience.

Own the Revenue Engineering product area, drive Product-Led Revenue Expansion, and develop Revenue Intelligence for better decision-making. Collaborate with cross-functional teams to ensure seamless revenue operations and automate workflows.

The Customer Success Specialist II manages mid-market customer accounts, ensuring retention and identifying growth opportunities to maximize operational excellence and value realization.

As a Customer Success Manager at Relay, you will manage hospitality accounts, drive revenue growth, and ensure customer satisfaction through strategic partnerships and value realization.

As an Associate Software Engineer, you will work on embedded systems, collaborating on hardware-software issues, testing, and tooling, contributing to product development.

As an Associate Software Engineer in Site Reliability Engineering, you will monitor and improve system performance, manage infrastructure-as-code, support CI/CD pipelines, and participate in on-call rotations.

The Art Director will create and maintain a design system in Figma, lead creative production across mediums, mentor a team, and ensure high-quality output aligned with brand strategy.

The Account Based Marketing Manager will lead and scale the ABM program, create playbooks, align with sales, execute campaigns, analyze data for optimization, and promote customer successes.

As an Associate Product Manager, you'll define and deliver products for internal operations, acting as a bridge between engineering and internal users, focusing on AI and automation to improve workflows.

As a Deployment Systems Engineer, you will lead technical aspects of enterprise device rollouts, managing infrastructure preparation and coordinating logistics for successful deployments.

The Enterprise Account Executive will develop strategic sales plans for Las Vegas casinos, manage complex cycles, deliver presentations, and collaborate with internal teams to enhance operations.

Manage and nurture relationships with high-value clients in Fortune 500 companies, focusing on product adoption, performance, and client satisfaction.

The Technical Support Specialist III leads technical support cases, collaborates cross-functionally, manages documentation, and provides customer feedback to enhance the product experience.