Jobs at Relay

Revenue Accounting Intern supporting ASC 606 compliance, deferred revenue analysis, month-end close, contract and invoice reviews, and internal revenue reporting. The intern will collaborate with Sales, Customer Success, Legal, and Accounting, improve a recurring manual process through automation or analysis, and present project findings at the internship showcase.

Supports the Sales team through account and market research, lead generation, prospecting, sales and marketing data analysis, and accurate CRM data entry. The internship provides hands-on experience with sales processes, CRM management, data enhancement tools, startup operations, and industry research. Interns receive coaching, leadership exposure, structured learning, and ownership of a project, with potential full-time consideration after graduation.

Paid summer 2027 internship developing software and AI/ML capabilities for voice-based frontline technology. Responsibilities include contributing to product functionality, analyzing requirements, designing and evaluating machine learning models, preparing datasets, developing automated tests, researching AI/ML practices, and integrating scalable, reliable models into production systems.

Paid summer internship developing software for Relay’s custom Android communication devices. Responsibilities may span Android applications, OS-level programming, Linux hardware interfaces, embedded systems, and microcontroller firmware. Interns will use languages including C, C++, Java, Kotlin, Rust, Bash, and Python while collaborating with engineers to ship device updates. The role is full-time and in-office in Raleigh, North Carolina.

Serve as the senior HR business partner for Relay’s go-to-market organization, advising Sales, Customer Success, Marketing, and Business Development leaders. Lead organizational design, workforce planning, leveling, compensation, performance management, talent reviews, retention, employee relations, compliance, manager development, and change management. Use people data and business fluency to support revenue growth, improve talent density, and build scalable GTM people infrastructure in a high-growth technology company.

Supports Relay’s FP&A team with annual and long-range planning, forecasting, financial modeling, KPI tracking, reporting, variance analysis, and operating expense planning. Builds analyses and recommendations for executives, prepares board and investor materials, improves AI-enabled reporting and reconciliation processes, maintains dashboards, and supports monthly close activities.

Lead Relay’s talent acquisition strategy and a team of six to eight recruiters across GTM, Corporate, and Product/Engineering. Build scalable recruiting operations, analytics, interview standards, capacity models, and early-career programs. Personally manage high-priority requisitions, especially enterprise sales and revenue leadership roles, while partnering with Finance and executives on workforce planning, hiring timelines, compensation benchmarking, candidate experience, and recruiting performance.

Own and administer Relay’s Cortex XDR environment, including detection tuning, threat hunting, incident response, and endpoint coverage. Manage the Unit 42 SOC relationship, coordinate escalations, and serve as the security expert for Check Point Harmony, Google Workspace, Okta, and JumpCloud. Partner with departments on remediation, correlate security signals, report posture and threats, automate workflows, and support compliance and security awareness programs.

The Sales Development Representative will generate sales prospects, execute outreach campaigns, and support the sales team in a tech-driven environment.

As a Director of Sales, you will lead high-performing teams, manage complex enterprise sales cycles, and develop revenue strategies for industrial segments, driving alignment across departments and mentoring Account Executives.

The Senior Director of Sales will lead the Industrial vertical, build sales teams, develop strategies, and drive market expansion in an AI-powered ecosystem for frontline operations.

The Enterprise Customer Success Manager will lead high-impact site deployments, navigate organizational structures, advocate for customer needs, and ensure success in multi-site accounts while adapting strategies for various stakeholders.

Build and scale customer success enablement through repeatable playbooks, SOPs, training, AI-driven content, simulations, and behavior-change systems. Partner with CS, Product, Revenue Operations, and GTM leaders to improve onboarding, expansion, renewals, hardware upgrades, technology adoption, and process consistency. Measure effectiveness using surveys, CRM data, Metabase, and usage signals while driving cross-functional change without formal authority.

The Forward Deployed Engineer engages directly with manufacturers to deploy AI-driven solutions, managing pre-sales and implementation cycles while integrating with production systems and supporting technical leadership.

Lead a team of 7–10 Customer Success Managers to drive retention and expansion for mid-market and enterprise accounts. Set account strategy, refine playbooks, own segment lifecycle outcomes, diagnose recurring performance patterns, partner cross-functionally, manage escalations, and develop reps to operate with autonomy. Translate field insight into product and GTM recommendations; travel approximately 25%.

As a Customer Success Manager at Relay, you will manage hospitality accounts, drive revenue growth, and ensure customer satisfaction through strategic partnerships and value realization.

As an Associate Product Manager, you'll define and deliver products for internal operations, acting as a bridge between engineering and internal users, focusing on AI and automation to improve workflows.

The Account Based Marketing Manager will lead and scale the ABM program, create playbooks, align with sales, execute campaigns, analyze data for optimization, and promote customer successes.

Full-cycle recruiter focused on GTM and revenue-enabling roles (AE, SDR, CSM, Marketing, RevOps). Own requisitions from sourcing to signed offer, build proactive pipelines, run outbound sourcing, manage Greenhouse pipeline and reporting, partner with hiring managers on intake and scorecards, improve recruiting processes, and support pre-boarding and onboarding coordination.

Responsible for daily cash management, bank reconciliations, month-end close, journal entries, and balance sheet maintenance in accordance with US GAAP. Administers corporate T&E and card programs (Navan, Brex), partners with People Services on payroll data in NetSuite, and collaborates with FP&A and billing to ensure accurate expense allocation and cash visibility. Supports audits and drives systems/process improvements, integrations, and adoption of automation tools.