Relay
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The Senior Director of Accessories will lead hardware product efforts focused on cases, audio, and charging solutions. Responsibilities include developing market insights, enhancing product user experience, managing product lifecycle, and negotiating development costs. The role demands collaboration with internal teams and external partners to design and mass-produce products that exceed customer expectations.
The Sales and Marketing Operations Intern will support operational functions such as account and market research, lead generation, data analysis, and data entry. The role offers hands-on experience with CRM management and insights into the sales process within a startup environment.
The Senior Manager of Sales Operations will drive operational excellence and scalability within Relay's sales organization. This role involves designing systems to optimize sales processes, collaborating with multiple departments, analyzing sales data for insights, and managing forecasting and pipeline activities to enhance overall team performance.
The Supply Chain Analyst II will manage reverse and forward logistics programs, support device refurbishment, and ensure efficient operations with third-party partners. Responsibilities include optimizing processes, managing inventory accuracy, and collaborating with finance for accurate expense tracking.
The Channel Account Specialist at Relay will drive revenue within the channel motion by exceeding customer and partners' expectations. Responsibilities include coordinating sales duties, liaising with internal teams, and providing exceptional customer service. The role involves ensuring partners and their customers have a seamless experience with multiple business units at Relay.
As a Software Developer I, you will contribute to the development of custom communication devices and cloud-hosted applications, focusing on Android application development, embedded systems programming, and server-side infrastructure, with opportunities to work across the hardware and software stack.
General application for candidates with experience in functional areas where Relay is growing. Applicants are encouraged to share their resumes for opportunities not listed on the Careers page. Relay is primarily hiring for their Raleigh, NC HQ but may consider remote hires for specific roles. Candidates must pass background and reference checks. Visa sponsorship is not provided, and applicants must be legally authorized to work in the US.
Seeking a Software QA Developer I to ensure product quality, create test cases, and work closely with the development team. Responsibilities include verifying new features, end-to-end testing, authoring test cases, and analyzing defects.
As a Customer Success Manager at Relay, you will manage a portfolio of enterprise customer accounts and provide onboarding, support, and upselling of Relay products. You will serve as the subject matter expert on Relay products and act as the voice of the customer, communicating their needs to the internal teams. You will also monitor analytics and reporting for your portfolio and assist in troubleshooting sales demos and handling device replacements and returns.
Join Relay as a Business Development Representative to accelerate the growth of the company. Responsibilities include developing leads, presenting company solutions, qualifying leads, seeking new business opportunities, and supporting business development executives. Remote and in-office hybrid model with some travel required.