About the Role
We are looking for an Associate Sales Engineer to join our team and play a critical role in delivering Attentive’s conversational commerce product offering to fast-moving businesses. You will work to understand and assess/scope customer requirements, prepare and present personalized demos of our technologies, and address and overcome technical objections that arise throughout the sales process. Serving as a trusted technical advisor and Attentive product domain expert, you will also act as the first-line of defense against all security and compliance inquiries for our prospects and clients in a complex space. As a member of the SE team, you will play a crucial role in shaping our sales strategy, collaborating with cross-functional teams, and act as a domain expert, enabling our other teams. Your expertise will be instrumental in expanding our market reach and ensuring customer satisfaction.
What You’ll Accomplish
- Drive the technology evaluation stage of the sales process with our prospects and act as a technical leader for them
- Demonstrate technical aspects of the product as a way to solve specific customer problems
- Provide day-to-day product/technical support to the sales team
- Share feedback on feature requirements, value proposition and competitive data to help grow and develop new product offerings
- Collaborate with internal product, sales, client strategy to provide the best customer experience
- Enable your colleagues with your domain knowledge helping them to grow
- Manage and drive RFP/Is and Security questionnaires
Your Expertise
- Internship experience as a Sales Engineer, Solution Architect, or related field with CDPs, ESPs, or similar SaaS platforms
- Thrive in a fast-paced, innovative work environment
- Energized by trying new things, and enjoy making an impact
- Able to clearly and concisely articulate technology and product positioning to both business and technical users (proactively connecting the dots for our prospects)
- Familiarity with Looker, Salesforce.com, Jira, RFP software, Google suite (especially Inspect and GTM), and Excel
- Familiarity with APIs, SFTP, and API platforms like Postman
- Bachelor’s degree in Computer Science or related field a plus
- Familiarity and Proficiency with Javascript, JSON, and/or Python a plus
You'll get competitive perks and benefits, from health & wellness to equity, to help you bring your best self to work.
For US based applicants:
- The US base salary range for this full-time position is $95,000-100,000 annually + commission (on target earnings will be $130,000-140,000) + equity + benefits
- Our salary ranges are determined by role, level and location
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Top Skills
What We Do
Attentive® is the AI marketing platform for leading brands, designed to optimize message performance through 1:1 SMS and email interactions. Infusing intelligence at every stage of the consumer’s purchasing journey, Attentive empowers businesses to achieve hyper-personalized communication with their customers on a large scale. Leveraging AI-powered tools, a mobile-first approach, two-way conversations, and enterprise-grade technology, Attentive drives billions in online revenue for brands around the globe. Trusted by over 8,000 leading brands such as CB2, Urban Outfitters, GUESS, Dickey’s Barbeque Pit, and Wyndham Resort, Attentive is the go-to solution for delivering powerful commerce experiences for consumers with the brands they love. To learn more about Attentive or to request a demo, visit www.attentive.com or follow us on LinkedIn, X (formerly Twitter), or Instagram.
Why Work With Us
At Attentive, you'll connect with inspiring, high-caliber people, and be encouraged to take risks, get creative, and think bigger. We're solving big problems for our customers, through our innovative AI solutions, giving employees the opportunity to thrive along the journey. The sky's the limit when it comes to what's possible.
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