Imagine how your ideas and expertise can change a patient’s life. Our Global Operations & Quality team plays a central part in ensuring our products are delivered to patients with cardiovascular disease. You’ll partner cross-functionally with manufacturing operations and sales teams, delivering thoughtful solutions to complex challenges all while developing your knowledge of the medical device industry. Whether your work includes strategic inventory planning, labeling, warehouse management, material handling, or any of our other supply chain opportunities, you will be making a meaningful contribution to our team and to patients all over the world.
The Training Systems Associate Representative provides technical and function-specific knowledge to support training system activities.
How you'll make an impact:
• Provide ongoing basic LMS front-end user support (e.g., assigning/registering for training) and resolving basic issues for the assigned organization.
• Configure profiles related to training assignments and completion.
• Responsible for conducting basic data tasks (e.g., uploading Form 170 training transcript records and creating employee profile).
• Provide ongoing auditing of data to ensure high-level of data quality and integrity, as well as propose solutions for, and execute data clean-up efforts.
• Provide end-users with assistance as it pertains to running reports or provide back-end reporting support during a regulatory audit.
• Resolve routine systems issues from customer support tickets in partnership with team members.
• Other incidental duties.
What you'll need (Required):
• H.S. Diploma or equivalent with 1 year of relevant work experience.
What else we look for (Preferred):
• Bachelor's Degree.
• Good interpersonal skills, written and verbal communication.
• Good knowledge with a variety of software packages, including MS Word, PowerPoint, Excel, and Outlook.
• Must be able to receive and provide feedback in a professional, direct, and tactful manner.
• High level of self-directed initiative, organizational and recordkeeping skills, and attention to detail, required.
• Moderate knowledge and understanding of policies, procedures, and requirements as it relates to the quality programs.
• Basic problem-solving, organizational skills, and attention to detail.
• Ability to manage internal and external confidential information with utmost discretion.
• Adhere to all company rules and requirements (e.g., pandemic protocols, Environmental Health & Safety rules) and take adequate control measures in preventing injuries to themselves and others as well as to the protection of environment and prevention of pollution under their span of influence/control.
Aligning our overall business objectives with performance, we offer competitive salaries, performance-based incentives, and a wide variety of benefits programs to address the diverse individual needs of our employees and their families.
For California, the base pay range for this position is $44,200 to $62,500 (highly experienced).
The pay for the successful candidate will depend on various factors (e.g., qualifications, education, prior experience). Applications will be accepted while this position is posted on our Careers website.
Edwards is an Equal Opportunity/Affirmative Action employer including protected Veterans and individuals with disabilities.
Skills Required
- High school diploma or equivalent
- 1 year of relevant work experience
- Bachelor's degree
- Interpersonal, written, and verbal communication skills
- Knowledge of Microsoft Word, PowerPoint, Excel, and Outlook
- Ability to provide and receive professional, direct, and tactful feedback
- Self-directed initiative, organization, recordkeeping, and attention to detail
- Knowledge of quality-program policies, procedures, and requirements
- Basic problem-solving skills
- Ability to handle confidential information discreetly
Edwards Lifesciences Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Edwards Lifesciences and has not been reviewed or approved by Edwards Lifesciences.
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Healthcare Strength — Health coverage is considered strong, with multiple plan choices, HSA options, and fertility support, and the company highlights holistic well‑being programs.
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Retirement Support — A company 401(k) match and well‑regarded retirement offerings add clear long‑term value to total compensation.
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Equity Value & Accessibility — An Employee Stock Purchase Plan with a discount and look‑back feature makes equity ownership accessible and enhances the total rewards package.
Edwards Lifesciences Insights
What We Do
Edwards Lifesciences (NYSE: EW), is the global leader in patient-focused medical innovations for structural heart disease, as well as critical care and surgical monitoring. We thrive on discovery and expanding the boundaries of medical technology, serving patients in 100+ countries, with the help of our employees in areas including Clinical Affairs, Quality Engineering, Research & Development, Regulatory Affairs, Sales & Marketing, corporate functions and more. Our roots date back to 1958 when Miles Lowell Edwards, a retired engineer with a background in hydraulics and fuel pump operations, set out to build the first artificial heart. Edwards believed the heart could be mechanized and was encouraged by Dr. Albert Starr to focus on developing an artificial heart valve. After just two years, the first Starr-Edwards mitral valve was developed and successfully placed in a patient. This innovation spawned Edwards Laboratories. Miles’ fascination with healing the heart and helping patients with heart disease stemmed from his own experience with rheumatic fever as a teenager and continues to fuel our patient-first culture today. Today, we are as passionate about providing innovative solutions for people fighting cardiovascular disease as we have ever been. It's our Credo. It takes integrity, collaboration, innovation, and focus. We are leaders in the design and manufacture of tissue replacement heart valves and repair products as well as advanced hemodynamic monitoring. We partner with physicians to innovate products designed to help patients live longer, healthier, and more productive lives. Our work is both rewarding and a privilege. The importance of what we do defines our approach. We work together to create an environment where ideas can flourish and we provide our people with the resources, expertise and support to bring those ideas to life. For our legal terms and trademarks, please visit: https://www.edwards.com/legal/legal-terms
