Analyst / Associate, Relationship Manager

Do you want your voice heard and your actions to count?

Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world’s leading financial groups. Across the globe, we’re 150,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.

With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.

Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.

MUFG is seeking an Associate Relationship Manager to join their Manila team. This is a unique opportunity for you to become part of a supportive and inclusive environment where your interpersonal skills and banking expertise will be highly valued. The role offers a blend of customer engagement, strategic thinking, and operational excellence, making it ideal for someone who thrives in a collaborative setting. If you are looking for a position that values your ability to connect with clients, nurture relationships, and contribute meaningfully to both customer success and organisational goals, this is the role for you.
 

What you'll do:

As an Associate Relationship Manager at MUFG in Manila, you will shape customer strategies aligned with branch objectives. Your responsibilities include identifying business opportunities, negotiating terms with clients, and crafting tailored financial solutions. You will build strong customer relationships through effective communication, guide them through transactions, and ensure regulatory compliance. Collaborating with internal teams, you’ll help deliver seamless service experiences while managing transaction records and documentation with precision.

• Develop and discuss customer strategies and annual targets with team heads and department heads based on branch objectives, ensuring alignment with overall business goals.
• Identify target accounts and transactions by scanning relevant markets, contributing to the branch’s strategic growth initiatives.
• Negotiate rates, fees, terms, and conditions of credit accommodations with clients while ensuring required margins are applied to all relevant transactions.
• Evaluate customers’ financial requirements and capacity, proposing tailored financial solutions and packages that best meet their needs.
• Maintain strong communication with customers to fully understand their needs, providing guidance on transactions and documentary requirements.
• Promote a range of banking products and services through regular customer visits aimed at achieving set targets.
• Conduct thorough know-your-customer processes in strict accordance with bank policies and regulatory procedures.
• Collaborate closely with operations groups and other support departments to ensure timely delivery of services to customers.
• Partner with product-related departments for promotional activities that drive business growth.
• Ensure accurate recording of transactions into the bank’s data systems while managing proper documentation and safekeeping of customer documents.

What you bring:

Your background as an Associate Relationship Manager demonstrates your commitment to building dependable client relationships within the banking sector. You bring proven experience in communicating complex information clearly which enables you to educate clients about products while addressing their concerns empathetically. Your negotiation prowess ensures that agreements are reached amicably without compromising on quality or compliance. With hands-on exposure to marketing initiatives, you know how to present solutions that align perfectly with customer needs. Your analytical mindset allows you to assess creditworthiness accurately while adhering strictly to regulatory guidelines. Collaboration comes naturally as you coordinate efforts across departments for smooth service delivery. Additionally, your coaching skills mean you can nurture junior staff members effectively.

• Excellent oral and written communication skills enable you to build rapport with clients and colleagues alike.
• Effective negotiation abilities allow you to secure favourable terms for both the bank and its customers.
• Proven marketing skills help you promote banking products in ways that resonate with diverse audiences.
• Critical thinking capabilities paired with strong credit analysis knowledge ensure sound decision-making when evaluating client needs.
• In-depth understanding of bank products, services, operational procedures, and relevant regulatory regulations supports your daily activities.
• Collaboration skills foster efficiency as you work closely with cross-functional teams within the organisation.
• Coaching abilities empower you to guide associates in developing essential business skills.
• A four-year college or university degree—preferably in a business-related field—provides a solid academic foundation for this role.
• At least five years of relevant banking experience equip you with practical insights into industry best practices.
• Exceptional organisational skills combined with patience make you adept at managing multiple tasks while maintaining accuracy.

What sets this company apart:

MUFG is a leading player in the financial services industry with a reputation for delivering innovative solutions that drive business growth. Our brand is synonymous with stability, innovation, and a commitment to empowering a brighter future for our clients, communities and employees. We offer an inclusive and supportive work environment where every team member is valued for their unique contributions. This is an exciting opportunity to join a company that is keen to impact lives, enable growth and contribute to your wellbeing.

What's next:

If you are ready to take the next step in your banking career within an inclusive team environment at MUFG Manila, this is your moment!

Mitsubishi UFJ Financial Group (MUFG) is an equal opportunity employer. We view our employees as our key assets as they are fundamental to our long-term growth and success. MUFG is committed to hiring based on merit and organsational fit, regardless of race, religion or gender.