The Role
Lead complaint management and post-market surveillance for medical devices, manage a team of Quality Engineers, investigate root causes, collaborate with R&D, Clinical, Production and global quality partners, and monitor product performance to ensure regulatory compliance and patient safety.
Summary Generated by Built In
Work Flexibility: Hybrid
As the Associate Manager, Post Market Surveillance (m/f/d) you’ll play a decisive role leading the Complaint Management for medical devices, monitoring product performance in field and collaborating and working in a team that puts patient safety and customer focus first.
What will you do
- As a member of the Post Market Surveillance department at our site in Freiburg, you’re leading and developing a team of highly qualified Quality Engineers and Specialists
- In this role you are responsible for the Complaint Management of medical devices from the Instruments division (e.g. NS, ENT) as well as for monitoring the performance of the devices in the market whilst meeting regulatory requirements
- You are ensuring that in our patient centric environment the Complaint Process meets highest quality standards
- In order to drill down to the root causes of reported events, you and your team collaborate closely with our global partners from R&D, Clinical, Production and other quality functions
- You’re navigating and setting up the team for success to be able to proactively respond to emerging adverse trends or other quality issues that may occur in the field
What will you need
- You have completed a BS (or equivalent) in Engineering, Science, or related degree
- You have gained a minimum of 5 years’ experience in a regulated environment (e.g. a Quality, Regulatory, Clinical function)
- You have gained 2+ years of direct people management experience, or equivalent mentorship experience that includes setting priorities and providing performance feedback for team members
- As a collaborator and strong communicator, you enjoy partnering with other functions such as R&D, Clinical, Production and other quality function to drive common success
- As a leader you know how to motivate and inspire others
- Your English and German language skills enable you to collaborate with colleagues and stakeholders on a global basis as well as in the local office
Skills Required
- BS (or equivalent) in Engineering, Science, or related degree
- Minimum of 5 years' experience in a regulated environment (Quality, Regulatory, Clinical)
- 2+ years of direct people management or equivalent mentorship experience
- Strong collaboration and communication skills to partner with R&D, Clinical, Production and quality functions
- Leadership skills to motivate and inspire team members
- English and German language skills for global and local collaboration
Inari Medical Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Inari Medical and has not been reviewed or approved by Inari Medical.
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Fair & Transparent Compensation — Pay is considered competitive for many roles, with employees described as 'extremely happy' with total compensation including pay, stock, equity, and benefits. Feedback suggests above‑average salary levels across departments contribute to strong pay sentiment.
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Healthcare Strength — Benefits include comprehensive medical, dental, and vision coverage, with 100% employer‑paid premiums for employees cited in multiple descriptions. Additional options like critical illness, accident, hospital indemnity, and wellness programs reinforce the healthcare offering.
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Leave & Time Off Breadth — Time off is characterized by unlimited PTO, cited as a top benefit by employees. Paid holidays and flexible hours are also referenced, expanding the range of time‑off options.
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The Company
What We Do
Inari Medical, Inc. is a commercial-stage medical device company focused on developing products to treat and transform the lives of patients suffering from venous diseases.
