As the Associate Manager, Post Market Surveillance (m/f/d) you’ll play a decisive role leading the Complaint Management for medical devices, monitoring product performance in field and collaborating and working in a team that puts patient safety and customer focus first.
What will you do
- As a member of the Post Market Surveillance department at our site in Freiburg, you’re leading and developing a team of highly qualified Quality Engineers and Specialists
- In this role you are responsible for the Complaint Management of medical devices from the Instruments division (e.g. NS, ENT) as well as for monitoring the performance of the devices in the market whilst meeting regulatory requirements
- You are ensuring that in our patient centric environment the Complaint Process meets highest quality standards
- In order to drill down to the root causes of reported events, you and your team collaborate closely with our global partners from R&D, Clinical, Production and other quality functions
- You’re navigating and setting up the team for success to be able to proactively respond to emerging adverse trends or other quality issues that may occur in the field
What will you need
- You have completed a BS (or equivalent) in Engineering, Science, or related degree
- You have gained a minimum of 5 years’ experience in a regulated environment (e.g. a Quality, Regulatory, Clinical function)
- You have gained 2+ years of direct people management experience, or equivalent mentorship experience that includes setting priorities and providing performance feedback for team members
- As a collaborator and strong communicator, you enjoy partnering with other functions such as R&D, Clinical, Production and other quality function to drive common success
- As a leader you know how to motivate and inspire others
- Your English and German language skills enable you to collaborate with colleagues and stakeholders on a global basis as well as in the local office
Skills Required
- BS in Engineering, Science, or related degree
- Minimum 5 years' experience in a regulated environment (Quality, Regulatory, or Clinical)
- 2+ years direct people management or equivalent mentorship experience
- Strong collaboration and communication skills to work with R&D, Clinical, Production, and quality teams
- Leadership ability to motivate and inspire team members
- Proficiency in English and German for global and local collaboration
Stryker Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Stryker and has not been reviewed or approved by Stryker.
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Healthcare Strength — Multiple medical plan options with HSA support and global mental‑health access indicate broad, accessible care. These features materially enhance the overall value of the total‑rewards package.
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Retirement Support — A meaningful 401(k) company match with potential additional company contribution, alongside an ESPP, supports long‑term savings and wealth building. Documented plan specifics help employees understand eligibility, timing, and vesting mechanics.
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Parental & Family Support — Paid parental and caregiver leave, adoption and surrogacy assistance, and practical supports like breast milk shipping reflect a comprehensive, family‑friendly approach. These offerings address varied family‑building paths and caregiving needs.
Stryker Insights
What We Do
Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 130 million patients annually. More information is available at www.stryker.com. Together with our customers, we are driven to make healthcare better.
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