Hi, we're Oscar. We're hiring an Associate to join our Provider Success team.
Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family.
About the role:
The Associate, Provider Success drives solutions to acute and systemic issues within Oscar's operations. The Associate owns end-to-end solutioning of provider escalations, orchestrating efforts cross-functionally with multiple internal partners, while building strong relationships through effectiveness and trust.
You will report into the Manager, Provider Success.
Work Location: This is a remote position, open to candidates who reside in: Atlanta, Georgia. You will be fully remote; however, our approach to work may adapt over time. Future models could potentially involve a hybrid presence at the hub office associated with your metro area. #LI-Remote
Pay Transparency: The base pay for this role is: $87,188 - $114,434 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program and annual performance bonuses.
Responsibilities:
- Leads and cross collaborates on problem definition, acute error remediation, and root cause solution development
- Utilizes data to drive business decisions to impact cross-functional strategy
- Develops trusting relationships with relevant internal/external stakeholders through effective communication, collaboration and positive outcomes.
- Supports Oscar team members through knowledge sharing, process documentation, and tooling development
- Other duties as assigned
- Compliance with all applicable laws and regulations
Requirements:
- 3+ years of relevant technical experience in operations, data analysis, and/or consulting within healthcare
- 3+ years experience cooperatively developing project plans with internal and external stakeholders
- 3+ years experience designing and improving workflows, including development of accompanying operating and technical procedures and tooling
- Experience managing complicated business challenges: developing understanding, distilling and communicating that understanding to technical and non-technical audiences.
- Healthcare experience
Bonus points:
- Knowledge management, training, or content development in operational settings
- 2+ years experience using SQL to manipulate and analyze large data sets to solve business problems
- Process Improvement or Lean Six Sigma certification
- Structured, systematic, and critical thinking
- Strong verbal and written communications
This is an authentic Oscar Health job opportunity. Learn more about how you can safeguard yourself from recruitment fraud here.
At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We're on a mission to change health care -- an experience made whole by our unique backgrounds and perspectives.
Pay Transparency: Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience. Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements.
Artificial Intelligence (AI): Our AI Guidelines outline the acceptable use of artificial intelligence for candidates and detail how we use AI to support our recruiting efforts.
Reasonable Accommodation: Oscar applicants are considered solely based on their qualifications, without regard to applicant’s disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team ([email protected]) to make the need for an accommodation known.
California Residents: For information about our collection, use, and disclosure of applicants’ personal information as well as applicants’ rights over their personal information, please see our Privacy Policy.
Skills Required
- 3+ years of relevant technical experience in healthcare operations, data analysis, and/or consulting
- 3+ years of experience cooperatively developing project plans with internal and external stakeholders
- 3+ years of experience designing and improving workflows, including operating procedures, technical procedures, and tooling
- Experience managing complicated business challenges and communicating them to technical and non-technical audiences
- Healthcare experience
- Knowledge management, training, or content development in operational settings
- 2+ years of experience using SQL to manipulate and analyze large data sets
- Process Improvement or Lean Six Sigma certification
- Structured, systematic, and critical thinking
- Strong verbal and written communication skills
Oscar Health Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Oscar Health and has not been reviewed or approved by Oscar Health.
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Healthcare Strength — Employer-sponsored medical coverage for employees and their families with mental-health support is prominently offered. Wellness programming and digital care access add to perceived strength.
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Parental & Family Support — Paid parental leave of 10+ weeks, backup care, and family-forming support (including fertility and adoption benefits) are part of the package. Reproductive‑loss leave is also noted.
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Leave & Time Off Breadth — Multiple time‑off options, wellness days, and an unlimited vacation program for some roles are described. Paid holidays, paid sick time, and a long‑tenure sabbatical broaden time‑away choices.
Oscar Health Insights
What We Do
Health care is broken; we're trying to fix it. The Oscar team is focused on utilizing technology, design and data to humanize health care. We're a group of technology and health care professionals who looked at the current state of the US health care system, got frustrated by the horrible consumer experience, and decided to do something big about it. Backed by a renowned set of investors and advisors, we’ve set out to revolutionize health care.
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