The Associate Project Manager, Employee Benefits Communications, supports the planning, coordination, and delivery of benefits communication projects for employer clients. Working under the guidance of senior project managers, this role helps ensure that employee-facing materials are delivered on time, on brand, and aligned to client expectations. This is an excellent entry point for a detail-oriented professional looking to grow a career in project management within a fast-paced insurance and financial services environment.
Key Responsibilities:- Assist in managing project timelines, task lists, and deliverable tracking across multiple client accounts simultaneously.
- Coordinate with internal teams (writers, designers, account managers) to move projects through production workflows.
- Serve as a day-to-day point of contact for routine client communications and status updates.
- Maintain project management tools and dashboards so they reflect the current status, open items, and upcoming deadlines.
- Schedule and facilitate kickoff calls, review meetings, and internal check-ins; document action items and distribute notes.
- Track client feedback and revision rounds, ensuring changes are routed to the correct team members.
- Support the creation and maintenance of project templates, timelines, and process documentation.
- Flag risks, delays, or scope changes to the supervising project manager promptly.
- Assist in onboarding new clients by organizing intake documentation and establishing project folders and workflows.
- Contribute to quality-control reviews of deliverables prior to client submission.
Experience & Education:
- Bachelor’s degree in communications, business, marketing, or a related field, or equivalent related experience.
- 1 to 2 years of professional experience in an administrative, implementation, project coordination, or communications role.
- Strong organizational skills with a demonstrated ability to manage multiple priorities under a deadline.
- Clear written and verbal communication skills.
- Proficiency in Microsoft Office (Word, Excel, Outlook, Teams.
Physical Requirements:
- Ability to lift 25 pounds.
- Repeated use of sight to read documents and computer screens
- Repeated use of hearing and speech to communicate on telephone and in person
- Repetitive hand movements, such as keyboarding, writing, 10-key
- Walking, bending, sitting, reaching and stretching in all directions
Benefits & Compensation:
- Higginbotham offers medical, dental, vision, prescription drug coverage, 401K, equity incentive plan as well as multiple supplemental benefits for physical, emotional, and financial wellbeing.
- Employee Wellness Program
- Company paid holidays, plus PTO
Notice to Recruiters and Staffing Agencies: To protect the interests of all parties, Higginbotham Insurance Agency, Inc., and our partners, will not accept unsolicited potential placements from any source other than directly from the candidate or a vendor partner under MSA with Higginbotham. Please do not contact or send unsolicited potential placements to our team members.
*Applications will be accepted until the position is filled
Equal Opportunity EmployerThis employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Skills Required
- Project Management Professional (PMP, PgMP, Agile, etc.) certification
- Bachelor's degree in computer science, business, or a related field
- 5-8 years of project management and related experience
- Five or more years of employee benefits, insurance experience, and customer service
- Advanced knowledge and experience with PPM software tool
- Proven experience and knowledge of project management principles, methodologies, and tools
- Proficient in process improvement and development practices
- Experience with business case preparation, cost benefit analysis and project execution
- Experience using Agile/Scrum methodologies
- Agile/Scrum Certifications (CSM, PSM, PMI-ACP, etc.)
- Excellent written and verbal communication skills
- Skilled at producing polished reports using Microsoft Excel, PowerPoint, Visio, and/or PPM software
- Ability to lift 25 pounds
Higginbotham Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Higginbotham and has not been reviewed or approved by Higginbotham.
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Healthcare Strength — Health coverage is positioned as comprehensive, with extensive insurance options and access to high-quality plans at competitive rates. Employer contributions toward medical premiums and additional coverage options are described as part of the package.
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Equity Value & Accessibility — Employee ownership is highlighted as a notable component of total rewards, framed as an “owner” model with potential long-term upside. Stock programs, grants, profit units, or similar participation are described as part of compensation for some roles.
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Leave & Time Off Breadth — Paid time off is repeatedly positioned as a strength, including references to strong PTO and time to support community involvement. A flexible work environment and some hybrid flexibility are also described as part of the overall rewards experience.
Higginbotham Insights
What We Do
We're an employee owned and customer inspired, insurance and financial services broker that's family to our employees, accountable to our clients, teammates to our carriers, and generous to our communities. By using our independence to commit to transparency and demonstrate authenticity, we're a company that leads with values so value leads.
