Associate Program Manager

We are looking for a talented and experienced Associate Program Manager to join our team and contribute to the success of our Technology Services department. In this role, you will play a crucial part in managing and overseeing programs and projects, ensuring smooth operations, and driving business objectives. Your expertise will be instrumental in delivering high-quality services to our clients and fostering a collaborative work environment. Responsibilities

• Manage and oversee multiple programs and projects, ensuring timely delivery and meeting client expectations.
• Collaborate with cross-functional teams, including development, design, and business analysts, to align project objectives and ensure successful execution.
• Develop and maintain project plans, timelines, and budgets, ensuring efficient resource allocation and effective project management.
• Conduct regular progress reviews and provide status updates to stakeholders, keeping them informed of project milestones and potential risks.
• Identify and mitigate project risks, implementing appropriate strategies to ensure project success and minimize potential issues.
• Establish and maintain effective communication channels with clients, ensuring their needs and requirements are understood and met.
• Foster a collaborative work environment, encouraging open communication and knowledge sharing among team members.
• Mentor and guide junior team members, providing support and guidance to enhance their skills and professional growth.
• Stay updated with industry trends and best practices, continuously seeking opportunities for process improvement and innovation.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Minimum of 5 years of experience in program or project management, preferably in a technology-focused environment.
• Strong leadership and communication skills, with the ability to inspire and motivate cross-functional teams.
• Excellent organizational and time management skills, with a proven track record of delivering projects on time and within budget.
• Proficiency in project management methodologies and tools, such as Agile, Scrum, or similar frameworks.
• Experience in managing complex projects and navigating through challenging situations.
• Ability to work independently and make informed decisions, while also collaborating effectively with team members.
• Strong analytical skills, with the ability to interpret data and make data-driven decisions.
• Familiarity with industry-specific regulations and standards, ensuring compliance in project execution.
• A proactive and solution-oriented mindset, with a passion for continuous improvement and innovation.

About the Team

eClerx is a global leader in productized services, bringing together people, technology and domain expertise to amplify business results. Our mission is to set the benchmark for client service and success in our industry. Our vision is to be the innovation partner of choice for technology, data analytics and process management services. Since our inception in 2000, we've partnered with top companies across various industries, including financial services, telecommunications, retail, and high-tech. Our innovative solutions and domain expertise help businesses optimize operations, improve efficiency, and drive growth. With over 18,000 employees worldwide, eClerx is dedicated to delivering excellence through smart automation and data-driven insights. At eClerx, we believe in nurturing talent and providing hands-on experience.

eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law.