Associate Program Manager

Profile – PMO [IN] / Program Delivery Expert [PDE]

Primary Job Responsibilities:     
The Program Management team is responsible for managing the development of Global Marketing Campaigns by a variety of teams. The Digital Marketing Campaign Manager (hereafter Campaign Manager) will create project plans and facilitate cross-functional efforts to help marketers design and launch end to end digital marketing campaigns through email, onsite and other channels. The primary job responsibilities of the Campaign Manager include:

•    Work with marketing managers from inception of marketing campaigns in a consultative manner to lead and guide marketing managers in the roll out of the marketing campaign(s). 
•    Partnering with Marketing Manager, the Digital Marketing Program Manager is responsible for the end to end management of marketing program across all channels and touch points. 
•    Maintain and open channel of communication with Marketing managers throughout the life of the program to define and document campaign requirements within the internal marketing resource management (MRM) solution
•    Gather the campaign requirements and work with cross functional team and involve domain experts where required while project managing all aspects of the campaign milestones and deliverables.  
•    Help Marketing Managers define the general vision of the program, and ensure that all teams involved understand their deliverables and due dates. 
•    Develop a master project plan to coordinate all of the activities of the teams.
•    Create segmentation plans that support marketing campaigns and for the Marketing Operations team to execute and automate those segmentation plans
•    Manage the Creative Development process (where required) to ensure that the creative teams understand the direction of Marketing, that communications between the teams are conveyed in a timely fashion and that Legal, Brand and other pertinent teams have input
•    When relevant, ensure that cross functional teams/domain experts are involved in setting up relevant metrics and ensure that results of the campaign are reported in a consistent manner.
•    Keep abreast of ad-technology, marketing technology and developments. 
•    Should understand email marketing, performance marketing.
•    Understanding of social media marketing a plus.  

General Position Requirements / Scope
•    At least 7-10 years’ experience in marketing  of which 4 years should be in project management across cross-functional teams for multi-channel digital campaigns
•    Experience in direct marketing or database marketing a plus. 
•    Demonstrated ability to handle multiple simultaneous programs
•    Experience in creating project plans that range upwards to 100 tasks in either Microsoft Project 
•    Ability to work with cross-functional teams and Marketing in-person and over the phone. 
•    Excellent process flow management capabilities
•    Excellent attention to detail 
•    Excellent interpersonal skills
•    Excellent problem solving and organization skills
•    Strong written and oral communication skills
•    Proficient with basic office applications such as Excel and PowerPoint
•    Bachelor’s degree

Shift (APJ / EMEA / US / Any combination)    :    APAC/General/EMEA