Associate Program Director

Posted 4 Hours Ago
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Harlingen, TX, USA
In-Office
Senior level
Kids + Family • Social Impact
The Role
Oversee shelter and foster care program operations for children, ensuring regulatory compliance, appropriate staffing, documentation, budgets, safety, and service quality. Supervise and support personnel, manage schedules and performance, participate in child assessments and admissions, coordinate programming and discharge, provide crisis intervention, maintain confidentiality, and collaborate with families, service providers, and community professionals. The role requires occasional evenings, weekends, holidays, and on-call availability.
Summary Generated by Built In

It's a great feeling to work for a company that does so much good for others around the world!

Make a difference every day with an organization dedicated to doing good and caring for others.

Compass Connections believes every child deserves to have a place where they feel safe and loved. Our organization offers emergency shelter and group home placement for children while we work to reunite them with family.

We know the sooner family reunification is accomplished, the sooner children can safely integrate into the community and thrive.

We are now hiring compassionate and dependable individuals to join our team at our (facility) in (city, state).

ALL Benefits available on the first day of employment. 

  • 100% employer-paid medical, dental, vision insurance
  • Retirement plan options 
  • Additional employer sponsored benefits available  

Ask your recruiter for a complete overview of the benefits available to you.

Language Requirement:Fluency in English and Spanish is required.

Work Schedule: Monday-Friday 8am-5pm- On call as needed

Academic Req:

Shelter Services APD: Required – Bachelor’s degree in education, psychology, sociology, or other relevant behavioral science plus 5 years of progressive employment experience with a social services or childcare agency or organization.

Preferred – Graduate degree from accredited program/institution in a related field.

Certifications: First aid, CPR, Emergency behavior intervention

Work experience: Required – Four (4) years of related experience and/or training, including progressive supervision

Critical Action Items & Measurable Deliverables:
1. Meet all federal and state regulatory guidelines and standards that are applicable to this position.
2. Monitor the program through frequent observation and evaluation of program services; buildings, grounds, and equipment; staff; children and vehicles.
3. Develop proactive plans of action for every area of service assigned by the Program Director or Associate Executive Director/Administrator.
4. Coordinate and facilitate budget management by acting as a liaison between departments and the Program Director and/or the Associate Executive Director/Administrator.
5. Provide timely feedback and support to personnel.
6. Develop and maintain personnel work schedules to ensure proper coverage and ratios.
7. Review all staff documentation to ensure it is accurate, complete, and timely.
8. Review staff personnel records to ensure going compliance with contractual and regulatory training requirements.
9. Consult, provide feedback, review performance, motivate, direct and redirect subordinates.
10. Adapt schedules to needs of the program based on changing workloads and needs.
11. Organize and manage time and resources to ensure timely completion of all assignment deadlines.
12. Supervise, facilitate, and participate in child assessments and admission processes as needed.
13. Respond to outside requests for persons authorized to receive information regarding children.
14. Provide and/or supervise crisis interventions involving children and/or families as needed.
15. Monitor facility video for to ensure compliance with action plans, contractual and regulatory requirements.
16. Participate in scheduled meetings and in team decisions and operations.
17. Work evenings, weekends and holidays as needed or requested by the position supervisor.
18. Implement Compass Connections safety protocols including evacuating with children and other staff in case of an emergency.
19. Maintain confidentiality in all areas of the service population and program operations.
20. Maintain Compass Connections professional and ethical standards of conduct outlined in Compass Connections System employee handbook including demonstrating respect for agency staff, children, and community members and complying with required dress code at all times.

Other Responsibilities:
1. Facilitate and/or supervise programming, treatment, and discharge of children’s placement and release as assigned.
2. Complete timely and accurate documentation in accordance with agency policies and procedures and contract and regulatory requirements and standards.
3. Frequently transverse from one area of the facility to another including interior and exterior areas.
4. Meet predetermined deadlines and reporting requirements for the position.
5. Foster Care Programs - Support, encourage, and recruit foster parents.

Requirements:
1. Pass a pre-employment drug screen and random drug screens throughout employment.
2. Provide proof of work eligibility status upon request.
3. Pass a pre-employment and biennial criminal background checks.
4. Demonstrate the ability to:
a. Respond sensitively and competently to the service population’s cultural and socio-economic characteristics.
b. Work collaboratively with other staff members, service providers and professionals.
c. Provide crisis intervention according to training provided by Compass Connections when needed to maintain a safe environment.
d. Work in a fast-paced environment and maintain emotional control and professional composure at all times.
e. Maintain computer literacy required to meet the responsibilities of the position.
f. Work effectively and without intensive supervision both independently and as a member of a multidisciplinary team.
5. Demonstrate a working knowledge of all Compass Connections policies and procedures

English (United States)

If you like to work with people that believe they can make a difference in the world, this is the company for you!

EEO Statement

In accordance with Title VII  of the Civil Rights Act of 1964 and other applicable federal and state laws (e.g., the Age Discrimination in Employment Act (ADEA), and the Americans with Disabilities Act (ADA), it is our policy to provide equal employment opportunity and treat all employees equally regardless of race, religion, national origin, color, sex, or any other classification made unlawful or prohibited by federal, state and/or local laws, such as age, citizenship status, veteran or military status, or disability. This policy applies to all terms and conditions of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination.

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

#LI-Other

#LI-Director

#LI-Full-time

Skills Required

  • Bachelor’s degree in education, psychology, sociology, or another relevant behavioral science field
  • Five years of progressive employment experience with a social services or childcare agency or organization
  • Four years of related experience and/or training, including progressive supervision
  • Fluency in English and Spanish
  • First Aid certification
  • CPR certification
  • Emergency behavior intervention certification
  • Graduate degree in a related field from an accredited program or institution
  • Ability to pass pre-employment and random drug screenings
  • Ability to pass pre-employment and biennial criminal background checks
  • Computer literacy
  • Ability to provide crisis intervention and maintain emotional control in a fast-paced environment
  • Ability to work independently and collaboratively with multidisciplinary teams
  • Working knowledge of organizational policies and procedures
  • Availability to work Monday through Friday, on call as needed, and evenings, weekends, and holidays when required
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The Company
1,080 Employees
Year Founded: 2022

What We Do

Compass Connections is a San Antonio-based nonprofit focused on child welfare and family support. Its mission is to meet the needs of vulnerable children and caregivers through trauma-informed programs including foster care and adoption, family preservation, case management, emergency shelters and group care, transitional support, medical services, and call-center operations. It collaborates with state and federal agencies to provide safety, stability, resources, and pathways forward.

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