Associate Product Owner (Last Mile)

Posted 3 Days Ago
Be an Early Applicant
2 Locations
Hybrid
Junior
eCommerce • Food • Retail • Software
The Role
Own a courier-services operational process from a product perspective. Gather requirements from site teams, write user stories and acceptance criteria, prioritize the backlog, collaborate with developers in an agile environment, test and roll out features, track KPIs, and support site teams with SOPs and go-live assistance.
Summary Generated by Built In

At Rohlik, we own our end-to-end operations — from in-house technology and automated distribution centers to last-mile delivery. Delivering over 20,000 fresh and supermarket products same-day requires an operating model built on precision, cutting-edge automation, and data-driven decision-making.

As an Associate Product Owner in Last Mile (internal title: Process Manager), you’ll take ownership of a defined operational process in our courier services and be responsible for it from a product perspective: understanding how it works on the floor, deciding what to improve, writing clear requirements for developers, and making sure what ships actually works for the people using it. You’ll be supported by the Product Owner and Head of Product and grow your scope as you prove yourself.

What you’ll do
  • Own one operational process (courier systems) end to end from the product side

  • Depending on the project scope, you can spend time on the floor with site teams to understand pain points and gather requirements

  • Translate them into user stories with clear acceptance criteria, and keep the backlog prioritized

  • Work daily with developers in an agile team: define, refine, test, accept, and roll out

  • Track a small set of KPIs for your process and use data to decide what to fix next

  • Prepare simple SOPs and support site teams when new features go live

What we are looking for
  • 1–2 years in operations, logistics, e-commerce, or a product/analyst role

  • Real interest in how software changes physical operations

  • Comfort with data: Excel is a must, and SQL or BI is a plus

  • Clear written communication, enough to write a requirement a developer can build from

  • Some exposure to working with tech teams or agile ways of working

  • English B2+, and Czech or German is a plus if relevant to the sites

  • Willingness to travel to sites (20%)

Nice-to-haves:

  • Basic Lean knowledge (one line, not five tools), Jira or similar, warehouse automation exposure.

What’s in it for you

  • Fair reward - You’ll get a strong fixed salary, no bonus games, no politics. Great work is rewarded clearly and fairly.

  • Good food every day - You’ll enjoy a free lunch every day and fresh fruit & veggies in the office. Because good food fuels great work.

  • Life, not just work - You’ll have real flexibility three days in the office, 2 days at the Home Office where it suits you. And unlimited paid vacation based on trust.

  • Personal growth - You’ll grow as fast as Rohlik does. Every challenge is a chance to learn and make an impact.

  • Real impact - What you do here matters. You’ll see your work changing how people eat and live from day one.

  • Recognition among colleagues - Your effort won’t go unnoticed. You can recognise others (and be recognised) through peer credits to use in our internal cafeteria.

  • Xtra membership - You’ll get free Xtra membership and 10% cashback on everything you buy on Rohlik.cz.

  • Sport & wellbeing - You’ll stay active with company sports challenges or a subsidised Multisport card.

  • A team that sticks together - You’ll work with people who move fast, support each other and celebrate wins together.

  • If this sounds like you - You’re someone who takes ownership, acts fast and gets things done. Ready to bake something great with us?

#LI-ML1

Skills Required

  • 1–2 years of experience in operations, logistics, e-commerce, or a product/analyst role
  • Strong interest in how software changes physical operations
  • Comfort with data and proficiency in Excel
  • Clear written communication sufficient to write developer-ready requirements
  • Some experience working with technology teams or agile methodologies
  • English proficiency at B2 level or higher
  • Willingness to travel to sites up to 20%
  • Czech or German language skills
  • SQL or business intelligence experience
  • Basic Lean knowledge
  • Experience with Jira or similar tools
  • Warehouse automation experience
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The Company
HQ: Karlín
369 Employees
Year Founded: 2014

What We Do

Founded in 2014 in the Czech Republic, Rohlik Group is a leading European online grocery delivery service. Active in the Czech Republic (Rohlik.cz), Hungary (Kifli.hu), Austria (Gurkerl.at), Germany (Knuspr.de) and Romania (Sezamo.ro). The company is dynamic and growing rapidly, attaining annual revenues of EUR 750m and unicorn status in 2021. Deploying world-leading technology & logistics, Rohlik can deliver a huge range of quality products (17 000 SKUs+) within 60 minutes and within 15-minute same-day time windows. By owning its end-to-end operations, including having all technology in-house, customers are provided with a superior shopping experience including delivery of the freshest food from local farmers and artisans, as well as a broad supermarket selection and its own private label brands. To find out more about how our data-led tech company is bringing about a digital revolution whilst accelerating and redefining the retail food industry, go to https://www.rohlik.group/. If you’re keen to learn new skills, work in a supportive team, and help us craft a world-beating service, then check out the vacancies on https://career.rohlik.group/. Welcome to Rohlik Group.

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