The Team
The Unsecured Personal Loans team looks after one of Zopa’s core products and a core driver of the business. It is a mature, commercially significant area with sophisticated in house technology that powers the full lending journey, from deciding who we lend to, through to servicing loans accurately once they are live.
This Associate Product Manager role sits at the heart of Zopa’s lending platform, working across key systems that support how we lend and manage loans. You’ll partner closely with engineers and a wide group of stakeholders to deliver improvements across billing and decisioning, helping Zopa build products that are robust, scalable and ready for the next stage of growth.
It’s a great role for someone who enjoys product work in a complex, fast moving environment, where there’s real breadth and impact. You’ll join a team where the work is meaningful, varied and directly connected to how Zopa operates at scale.
A day in the life:
- You’ll support the delivery of product initiatives from discovery through to launch, helping turn problems into clear, actionable plans
You’ll work closely with engineering, design and other stakeholders to shape solutions and keep delivery moving
You’ll help gather requirements, clarify priorities and make sure teams are aligned on what needs to happen and why
You’ll contribute to backlog management, planning and day to day coordination across product work
You’ll spot gaps, ask good questions and help bring structure to ambiguous problems
You’ll support product decisions by considering customer needs, business goals and technical constraints
You’ll work across a range of initiatives, contributing to improvements in product experience, internal processes or platform capabilities
You’ll build a strong understanding of your product area and use data, feedback and collaboration to help improve it over time
About you:
You have some experience working in product, or in a closely related role with clear exposure to product and technology teams
You’ve worked with cross functional teams to help deliver projects, features or product improvements
You’re comfortable working with engineers and can engage confidently in conversations about how things work
You have solid product fundamentals and enjoy solving problems in a structured, practical way
You can gather information, understand stakeholder needs and help turn them into clear next steps
You’re organised, proactive and comfortable managing multiple moving parts
You’re curious, adaptable and willing to get stuck into the detail when needed
You think carefully about impact, trade offs and what will create the most value
You’re keen to keep learning and are looking for a role where you can grow with support from experienced product leaders
You’re ready for a role with ownership, variety and the chance to make a meaningful contribution
Added bonus
Experience working in a finance or regulated industry
Exposure to technical, platform or operational products
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What We Do
We’re Zopa, and we want to make money work better for you. Our diverse team is united in their mission of creating simple, fair and honest financial products that have the customer’s needs at their heart. We’re proud that this dedication is reflected in our excellent rating on TrustPilot. We’ve always been unapologetically honest with our customers, and value the same in return. Their feedback helps us shape what we build, so we can provide a bank fit for today, and for the future. We’re not the new kids on the block though - we’ve been a pioneering force in finance for 16 years. In 2005, we built the first ever peer-to-peer (P2P) lending company, giving our customers access to loans built for real-life and intelligent investments backed by cutting-edge tech. In 2020, we launched Zopa Bank, meaning we could offer more – like fixed term savings backed by FSCS protection and a credit card to help customers take control of their finances. We’ve lent out over £6 billion and are proud to have made money work better for over half a million people across the UK, whether they were looking to borrow or save.
