Duties and Responsibilities
- Supervise HR Sr. / Analysts in making sure that day to day tasks are being performed.
- Oversee the benefits processing (government and company)
- Ensure compliance with statutory benefits and government mandated programs ( SSS, Philhealth and PAG IBIG in the Philippines or relevant local programs.
- Handles employee inquiries and concerns related to benefits
- Coordinates with external vendors, insurance providers and government agencies for benefits administration and presents new policies and/or benefits of the company to employees
Process and validate employee movement request and prepares the documentation and reflect the change/s in the system.
Performs Adhoc tasks assigned by Manager/ HR Head.
Skills and Qualifications
- • Bachelor’s degree in Human Resources, Business Administration, or related field.
- • Minimum of at least 1 year supervisor experience and strong benefits background
- • Strong knowledge of Philippine statutory benefits
- • Excellent interpersonal and communication skills.
- • Proven ability to manage multiple priorities and projects.
- • Strong problem-solving and conflict resolution skills.
- • Experience in a call center or similar fast-paced environment is preferred.
Skills Required
- Bachelor's degree in Human Resources, Business Administration, or related field
- Minimum of at least 1 year supervisor experience and strong benefits background
- Strong knowledge of Philippine statutory benefits
- Excellent interpersonal and communication skills
- Proven ability to manage multiple priorities and projects
- Strong problem-solving and conflict resolution skills
- Experience in a call center or similar fast-paced environment
eClerx LLC Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about eClerx LLC and has not been reviewed or approved by eClerx LLC.
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Healthcare Strength — Feedback suggests U.S. employees have access to medical, dental, and vision coverage, with HSA/FSA options and life insurance included. An Employee Assistance Program also appears in the public benefits profile supporting wellbeing.
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Retirement Support — Feedback suggests a 401(k) is part of the U.S. package, with some mentions of an employer match. Retirement provision is consistently cited across company profiles and listings.
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Leave & Time Off Breadth — Feedback suggests paid holidays, sick leave, and PTO are part of the offering, alongside parental leave. Parental leave is also highlighted in public benefits profiles.
eClerx LLC Insights
What We Do
eClerx provides business process management, automation and analytics services to a number of Fortune 2000 enterprises, including some of the world's leading financial services, communications, retail, fashion, media & entertainment, manufacturing, travel & leisure, and technology companies. Incorporated in 2000, eClerx is today traded on both the Bombay and National Stock Exchanges of India. The firm employs 16,000+ people across Australia, Canada, Germany, India, Italy, Netherlands, Philippines, Singapore, Thailand, UK, and the USA.
