Associate Process Manager

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Mumbai, Maharashtra, IND
In-Office
Mid level
Analytics
The Role
Manage payroll operations, statutory compliance, tax filings, audits, payroll inputs, vendor reconciliation, final settlements, leave and attendance systems, and regulatory reporting. Partner with HR, IT, Finance, payroll vendors, and government authorities to ensure accurate and timely processing. Analyze payroll controls, improve processes, support automation, implement legislative changes, and provide payroll compliance updates to senior management.
Summary Generated by Built In

The candidate must possess knowledge relevant to the functional area, and act as a subject matter expert in providing advice in the area of expertise, and also focus on continuous improvement for maximum efficiency. It is vital to focus on the high standard of delivery excellence, provide top-notch service quality and develop successful long-term business partnerships with internal/external customers by identifying and fulfilling customer needs. He/she should be able to break down complex problems into logical and manageable parts in a systematic way, and generate and compare multiple options, and set priorities to resolve problems. The ideal candidate must be proactive, and go beyond expectations to achieve job results and create new opportunities. He/she must positively influence the team, motivate high performance, promote a friendly climate, give constructive feedback, provide development opportunities, and manage career aspirations of direct reports. Communication skills are key here, to explain organizational objectives, assignments, and the big picture to the team, and to articulate team vision and clear objectives.

 

Role & Responsibilities:

  • Should possess good compliance knowledge on PF, ESIC, Gratuity, MLWF, New Wage Code, Sodexo, Car Fuel Allowance. 
  • The candidate should also know about PF/ESIC portal and liaise with the authorities
  • Ensure accurate and timely completion of statutory and tax audit requirements to meet statutory and internal deadlines. Ensuring all returns on Income tax and stat are filed on time
  • Ensure all the current process are compliant as per latest stat and government laws. 
  • Payroll inputs collation – communicate with all internal teams to ensure accurate reports are send to Payroll vendor

  • coordination with vendor team to reconcile the payroll output

  • To ensure correct Full and final salary processing for all exit employees

  • Partner with IT to optimize system functionality and exploit opportunities for automation;

  • Oversee Leave and Attendance Management/Time keeping

  • Partner with Human Resources to facilitate the accurate and timely processing of leaves of absence as well as changes to employee benefits;

  • Oversee the preparation of all payroll related reports, including governmental and regulatory filings;

  • To be aware of Apprentice program and drive this for the company –registration , claim process etc. 

  • To be updated with any development in stat/government laws and implement the changes as required 
  • Liaise with Finance teams and send all data required by the company finance team on Payroll and stat requirement 
  • Will be the single POC for providing updates to Senior management on Payroll and stat requirements
  • Monitor compliance with applicable federal and state laws and regulations;

  • Analyze payroll processes and controls, identify efficiencies, drive change, and manage priorities.

 

Requirements:

  • Any graduate with 4+ years of experience

  • Excellent interpersonal skills

  • Knowledge on PF, ESIC, Gratuity, MLWF, New Wage Code, Sodexo, Car Fuel Allowance. 
  • Current knowledge of applicable federal and state wage and hour laws and taxation;

  • Knowledge of taxable and non-taxable earnings and expenses;

  • Demonstrated knowledge of payroll trends and service delivery models;

  • Strong Excel, math and general technical savviness;

  • Strong analytical abilities

  • Knowledgeable in payroll tax laws, PF and complex employee benefit programs impacting payroll.

  • Strong verbal, written, and interpersonal communication abilities.


About the Team

eClerx is a global leader in productized services, bringing together people, technology and domain expertise to amplify business results. Our mission is to set the benchmark for client service and success in our industry. Our vision is to be the innovation partner of choice for technology, data analytics and process management services. Since our inception in 2000, we've partnered with top companies across various industries, including financial services, telecommunications, retail, and high-tech. Our innovative solutions and domain expertise help businesses optimize operations, improve efficiency, and drive growth. With over 18,000 employees worldwide, eClerx is dedicated to delivering excellence through smart automation and data-driven insights. At eClerx, we believe in nurturing talent and providing hands-on experience.

eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law.

Skills Required

  • Any graduate degree
  • 4+ years of experience
  • Knowledge of PF, ESIC, Gratuity, MLWF, New Wage Code, Sodexo, and car fuel allowance
  • Knowledge of PF and ESIC portals and ability to liaise with authorities
  • Knowledge of applicable wage, hour, payroll tax, and taxation laws
  • Knowledge of taxable and non-taxable earnings and expenses
  • Knowledge of payroll trends and service delivery models
  • Strong Excel, mathematical, analytical, and technical skills
  • Knowledge of complex employee benefit programs impacting payroll
  • Strong verbal, written, interpersonal, and communication skills

eClerx LLC Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about eClerx LLC and has not been reviewed or approved by eClerx LLC.

  • Healthcare Strength — Feedback suggests U.S. employees have access to medical, dental, and vision coverage, with HSA/FSA options and life insurance included. An Employee Assistance Program also appears in the public benefits profile supporting wellbeing.
  • Retirement Support — Feedback suggests a 401(k) is part of the U.S. package, with some mentions of an employer match. Retirement provision is consistently cited across company profiles and listings.
  • Leave & Time Off Breadth — Feedback suggests paid holidays, sick leave, and PTO are part of the offering, alongside parental leave. Parental leave is also highlighted in public benefits profiles.

eClerx LLC Insights

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The Company
HQ: Mumbai, Maharashtra
12,544 Employees
Year Founded: 2000

What We Do

eClerx provides business process management, automation and analytics services to a number of Fortune 2000 enterprises, including some of the world's leading financial services, communications, retail, fashion, media & entertainment, manufacturing, travel & leisure, and technology companies. Incorporated in 2000, eClerx is today traded on both the Bombay and National Stock Exchanges of India. The firm employs 16,000+ people across Australia, Canada, Germany, India, Italy, Netherlands, Philippines, Singapore, Thailand, UK, and the USA.

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