Associate Process Manager

Posted Yesterday
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Chandigarh, IND
In-Office
Mid level
Analytics
The Role
Recruit and hire fresher and experienced candidates for international inbound/outbound voice processes. Source candidates via databases and social media, conduct interviews, assess skills, complete hiring paperwork, build and lead a small voice-focused recruitment team, and provide recruitment reports while promoting employer brand.
Summary Generated by Built In

About the Role – 

We are looking for a dedicated recruiter to join our HR Team in sourcing and hiring fresher and experienced candidates for Inbound and Outbound International Voice Process.

  • Attracting suitable candidates through databases, online employment forums, social media, etc.
  • Conducting interviews and sorting through applicants to fill open positions.
  • Assessing applicants' knowledge, skills, and experience to best suit open positions.
  • Completing paperwork for new hires.
  • Promoting the company's reputation and attractiveness as a good employment opportunity.
  • Providing recruitment reports to team managers.

Recruiter Requirements:

  • Demonstrated experience in sourcing and hiring for International Voice Process
  • The ability to conduct different types of interviews.
  • Experience with recruitment processes and databases.
  • The ability to design and implement recruiting strategies.
  • Excellent communication skills.
  • Good interpersonal skills.
  • Good decision making skills.
  • A working knowledge of employment law and legislation.

Competency Paragraph -APM/PM – 

  • Candidate should understand requirements for International Voice process. 
  • Candidate should be able to evaluate suitable verbal and written communications skill. 
  • Candidate should be able to evaluate stability and analytical ability of candidates.
  • Candidate should be able to setup and organize a new small team focussed exclusively for International Voice processes.
  • Candidate should be willing to lead from front and lead the team in searching and calling candidates.
  • Candidate should demonstrate innovative ideas to deliver joiners of required quality on time.
About the Team

eClerx is a global leader in productized services, bringing together people, technology and domain expertise to amplify business results. Our mission is to set the benchmark for client service and success in our industry. Our vision is to be the innovation partner of choice for technology, data analytics and process management services. Since our inception in 2000, we've partnered with top companies across various industries, including financial services, telecommunications, retail, and high-tech. Our innovative solutions and domain expertise help businesses optimize operations, improve efficiency, and drive growth. With over 18,000 employees worldwide, eClerx is dedicated to delivering excellence through smart automation and data-driven insights. At eClerx, we believe in nurturing talent and providing hands-on experience.

eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law.

Skills Required

  • Demonstrated experience in sourcing and hiring for International Voice Process
  • Ability to conduct different types of interviews
  • Experience with recruitment processes and databases
  • Ability to design and implement recruiting strategies
  • Excellent communication skills
  • Good interpersonal skills
  • Good decision making skills
  • Working knowledge of employment law and legislation
  • Understand requirements for International Voice process
  • Ability to evaluate verbal and written communication skills
  • Ability to evaluate candidate stability and analytical ability
  • Ability to set up and organize a new small team focused on International Voice processes
  • Willingness to lead from the front, including searching and calling candidates
  • Demonstrate innovative ideas to deliver quality joiners on time

eClerx LLC Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about eClerx LLC and has not been reviewed or approved by eClerx LLC.

  • Healthcare Strength Feedback suggests U.S. employees have access to medical, dental, and vision coverage, with HSA/FSA options and life insurance included. An Employee Assistance Program also appears in the public benefits profile supporting wellbeing.
  • Retirement Support Feedback suggests a 401(k) is part of the U.S. package, with some mentions of an employer match. Retirement provision is consistently cited across company profiles and listings.
  • Leave & Time Off Breadth Feedback suggests paid holidays, sick leave, and PTO are part of the offering, alongside parental leave. Parental leave is also highlighted in public benefits profiles.

eClerx LLC Insights

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The Company
HQ: Mumbai, Maharashtra
12,544 Employees
Year Founded: 2000

What We Do

eClerx provides business process management, automation and analytics services to a number of Fortune 2000 enterprises, including some of the world's leading financial services, communications, retail, fashion, media & entertainment, manufacturing, travel & leisure, and technology companies. Incorporated in 2000, eClerx is today traded on both the Bombay and National Stock Exchanges of India. The firm employs 16,000+ people across Australia, Canada, Germany, India, Italy, Netherlands, Philippines, Singapore, Thailand, UK, and the USA.

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