Associate Process Manager

Reposted 13 Days Ago
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Chandigarh, IND
In-Office
Mid level
Analytics
The Role
The Associate Process Manager will define business requirements, conduct data analysis, document technical specifications, and support project management efforts across a global team, utilizing SQL and MS Office tools.
Summary Generated by Built In

Key Objectives and Responsibilities of this role will include the following:

 

  • Define and document business requirements 
  • Translate business requirements into detailed functional specifications 
  • Perform all levels of data analysis, including data mappings, data feeds, data modelling (both relational and message), and data transformation as related to an Enterprise Environment 
  • Develop fully defined logical and physical data models as related to assigned task and/or project 
  • Document technical requirements, system diagrams, and other deliverables 
  • Attend system design reviews with developers, quality assurance testers and end users 
  • Conduct impact assessment on applications when new functions/features are proposed or designed
  • Be involved with project plans detailing the expected level of effort and time required and consistently meet the allocated milestones
  • Extracting data using SQL and using it for analysis
  • Take the initiative to suggest new standards, implement new strategies and take on special projects
  • Strong familiarity with Software Development Life Cycle
  • Ability to do product and pricing benchmarking exercises independently
  • Good team player, able to balance the needs of stakeholders and IT, and able to manage internal IT conflicts and demands as needed 
  • Ability to prepare standard and ad-hoc presentation decks in a timely manner on required topics, from high level functional overview to detailed technical overview of key data flows
  • Ability to effectively engage and work with a global team
  • Assisting the project managers and development managers to keep project status information up to date, to identify risks and mitigate against them

Education Required:
MBA from leading institutes

Knowledge / Abilities / Skills:


  • Significant experience with software development life cycle and web technologies 
  • Must have strong communication and organization skills; multi-tasking and time management skills are essential 
  • Must have cross-functional business and application knowledge 
  • Must have enough technical background to be able to create proper functional requirements (FRD) and detail specifications (FSD). 
  • Must have experience of extracting and analyzing data using SQL
  • Must be able to take direction well but work independently, and have the ability to learn and assimilate information quickly. 
  • Must demonstrate a positive and professional attitude, personal integrity, problem solving ability 
  • Proficiency in MS Office (Word, Excel, PowerPoint, Visio, Project), ETL tools.
  • Conceptual understanding of RDMS concepts
  • Proficiency in HTML Editor tools 
  • Technical aptitude to learn new software quickly 
  • Ability to break down business problems into logical tasks  
  • Ability to think creatively 
  • Ability to lead meetings

Skills Required

  • MBA from leading institutes
  • Significant experience with software development life cycle and web technologies
  • Strong communication and organization skills
  • Technical background to create functional and detailed specifications
  • Experience extracting and analyzing data using SQL

eClerx LLC Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about eClerx LLC and has not been reviewed or approved by eClerx LLC.

  • Healthcare Strength Feedback suggests U.S. employees have access to medical, dental, and vision coverage, with HSA/FSA options and life insurance included. An Employee Assistance Program also appears in the public benefits profile supporting wellbeing.
  • Retirement Support Feedback suggests a 401(k) is part of the U.S. package, with some mentions of an employer match. Retirement provision is consistently cited across company profiles and listings.
  • Leave & Time Off Breadth Feedback suggests paid holidays, sick leave, and PTO are part of the offering, alongside parental leave. Parental leave is also highlighted in public benefits profiles.

eClerx LLC Insights

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The Company
HQ: New York, NY
12,544 Employees
Year Founded: 2000

What We Do

eClerx provides business process management, automation and analytics services to a number of Fortune 2000 enterprises, including some of the world's leading financial services, communications, retail, fashion, media & entertainment, manufacturing, travel & leisure, and technology companies. Incorporated in 2000, eClerx is today traded on both the Bombay and National Stock Exchanges of India. The firm employs 16,000+ people across Australia, Canada, Germany, India, Italy, Netherlands, Philippines, Singapore, Thailand, UK, and the USA.

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