Associate Platform Technical Analyst - DocuSign

Are you looking for a supportive and collaborative workplace with great benefits and clear career development? You’ve come to the right place.

Why choose Manulife?

• Competitive Salary packages and performance bonuses
• Day 1 HMO + FREE coverage for your dependents (inclusive of same-sex partners)
• Retirement savings benefit
• Rewarding culture that values wellness and well-being
• Performance Bonus
• Global network of industry experts
• Extensive training resources

Job Description:

We’re looking for a DocuSign Administrator to join our Information Systems - Forms Management Team (DocuSign Squad) at MBPS. In this role, you are expected to manage and maintain the DocuSign platform within the organization. This role involves configuring, supporting, and optimizing the DocuSign environment to ensure it meets the business needs and adheres to compliance requirements. The ideal candidate will have a strong understanding of electronic signature processes, document management, and experience with DocuSign’s suite of products.

Have the skills and knowledge for the job? Learn more about the opening below!

Key Responsibilities:

• Create, set up, and configure new DocuSign accounts in collaboration with the vendor.
• Deliver outstanding support for DocuSign applications and associated services to both internal and external stakeholders.
• Create and configure DocuSign templates to meet business needs.
• Ensure the timely delivery of configured DocuSign accounts to the business or requestor.
• Handle and resolve DocuSign-related issues, working with IT support or the vendor as necessary.

Qualifications:

• Education: Bachelor's Degree holders are welcome to apply
• Experience: 
  • Fresh graduates with a Bachelor’s degree in IT or related fields are eligible.
  • Candidates with a Bachelor’s degree in non-IT fields must have at least one year of relevant experience.
• Hybrid Work Arrangement: Weekly: 3 days On Site, 2 days Work From Home, Fixed Night Shift (8pm to 5am) 
• Minimum Skills to Hire/Must Haves:
  • Basic SQL, HTML Knowledge
  • Sound knowledge of Excel, Word, Outlook, exposure to Adobe PDF.

Let's make every day better together. Learn about our opportunities at JOBS.MANULIFE.COM
 

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].

Hybrid