Associate, People Operations

Posted 6 Days Ago
New York, NY, USA
Hybrid
85K-100K Annually
Mid level
Fintech • Financial Services
The Role
Supports broad HR operations including payroll, benefits, onboarding, employee relations, performance and compensation processes, compliance, policy development, office management, and employee events. Partners with Finance, IT, recruiting, vendors, and legal counsel to improve people processes and employee experience. The role requires a hands-on HR generalist with strong organization, emotional intelligence, process orientation, and startup adaptability.
Summary Generated by Built In

About Willow Wealth


Willow Wealth is a leading platform for private market investing, connecting individual investors with curated opportunities across real estate, private credit, private equity, and more. Founded in 2015, the platform has grown to serve more than 500,000 members with $6.9B+ invested since inception. The company has raised over $250M from leading institutional investors, such as Redbird, Tarsadia, Mayfair, StepStone, and Edison Partners.


About the Role


As a People Operations Associate, you will be hands-on in helping execute across many functional areas of HR such as culture & engagement, onboarding, employee experience, employee relations, compensation & benefits, performance management, compliance, and office management.


Reporting to the Director, People Operations, you will have the opportunity to contribute meaningfully to the HR team and help drive company performance and goals forward through a people-first approach.


Key Responsibilities

  • Help manage the payroll and benefits function, ensuring accurate and timely processing
  • Partner with internal teams at Willow Wealth (such as Finance and IT) and external vendors to optimize our processes
  • Participate in the rollout of our performance, promotion, and compensation review processes
  • Collaborate with recruiting on the hand-off from candidate to end-to-end onboarding experience
  • Partner with external counsel to follow appropriate HR practices in compliance with the law regarding hiring and terminating
  • Help develop, implement, and enforce policies that are compliant, practical, and aligned with the culture and environment we have created for our employees and to support the business
  • Engage with employees on employee relations matters, cultural initiatives, and day-to-day process development and improvement to provide a work environment conducive to success
  • Research, benchmark, and help maintain our compensation, benefits, and perks
  • Manage the physical office space, including handling building work orders, lunches, snacks, and related administrative work
  • Plan and support with team events, happy hours, holiday parties, etc.


Qualifications

  • True HR generalist experience
  • Bachelor’s degree
  • 3+ years of work experience in various areas of HR (recruiting experience a plus)
  • Working knowledge of People Operations functional areas including hiring, terminations, employee relations, performance management, compensation, and benefits (Rippling experience a strong plus)
  • Ability to support with and interest in managing the office and planning events
  • Must be flexible and metric / process-driven
  • The confidence to collaborate and challenge stakeholders for the right reasons when appropriate
  • Comfortable in a dynamic, entrepreneurial, and always evolving startup environment
  • High emotional intelligence, and an ability to navigate and discuss challenging but important topics with tact
  • Strong organizational skills and detail-orientation


What's in it for you:

Competitive compensation package, including equity 

Health, dental & vision coverage with FSA/HSA options 

Unlimited PTO 

401k match 

Commuter benefit 

Life insurance

Wellness stipend


This is a New York-based role. The base salary range for this position is USD 85,000 to 100,000 annually, depending on experience and qualifications. This role is eligible for equity compensation as part of the total compensation package.

Skills Required

  • True HR generalist experience
  • Bachelor's degree
  • 3+ years of work experience in various areas of HR
  • Working knowledge of hiring, terminations, employee relations, performance management, compensation, and benefits
  • Rippling experience
  • Ability to support office management and event planning
  • Flexibility and a metric- and process-driven approach
  • Confidence collaborating with and appropriately challenging stakeholders
  • Comfort working in a dynamic, entrepreneurial startup environment
  • High emotional intelligence and ability to discuss challenging topics tactfully
  • Strong organizational skills and attention to detail

Willow Wealth Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Willow Wealth and has not been reviewed or approved by Willow Wealth.

  • Healthcare Strength Healthcare coverage is positioned as a standard, modern package with medical, dental, and vision options. The offering appears aligned with typical tech/fintech expectations even though plan richness is not detailed publicly.
  • Retirement Support A 401(k) match is part of the stated benefits set, signaling employer participation in retirement savings. The exact match formula and vesting are not specified, but the presence of a match is a positive baseline.
  • Equity Value & Accessibility Equity options are included alongside salary, indicating an ownership component to total compensation. Access and value likely vary by role and level, but equity is presented as part of the package.

Willow Wealth Insights

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The Company
HQ: New York, NY
140 Employees
Year Founded: 2015

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